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Search: Posts Made By: Klaas
Forum: Shoutcast Technical Support 3rd February 2019, 14:24
Replies: 103
Views: 132,105
Posted By Klaas
I've got several tickets open with...

I've got several tickets open with Shoutcast/Radionomy. A few weeks ago I decided to cancel the premium plan and moved on. Was a nice experiment however at least the support needs to work.
Forum: Shoutcast For Business & Monetization 23rd January 2019, 11:54
Replies: 10
Views: 1,254
Posted By Klaas
I've sent you a PM.

I've sent you a PM.
Forum: Shoutcast For Business & Monetization 23rd January 2019, 10:49
Replies: 10
Views: 1,254
Posted By Klaas
I don't get any support either. Just cancelled...

I don't get any support either. Just cancelled the premium plan a few days ago.
Forum: Shoutcast Technical Support 6th January 2019, 17:56
Replies: 5
Views: 1,264
Posted By Klaas
I think you can change it by contacting the...

I think you can change it by contacting the support. If they can and are willing to.
Forum: Shoutcast For Business & Monetization 26th December 2018, 10:16
Replies: 14
Views: 1,088
Posted By Klaas
Since yesterday my listeners from Germany are...

Since yesterday my listeners from Germany are reporting English and French ads.
Forum: Shoutcast For Business & Monetization 25th December 2018, 16:29
Replies: 7
Views: 862
Posted By Klaas
Well at the moment I could imagine they have...

Well at the moment I could imagine they have christmas holidays. However the times until a support request will be answered (if ever) seems to be very high.
Forum: Shoutcast For Business & Monetization 25th December 2018, 09:03
Replies: 14
Views: 1,088
Posted By Klaas
Most of my listeners are listening on the mobile...

Most of my listeners are listening on the mobile stream. They don't get any ads for weeks now. :D
Forum: Shoutcast Technical Support 24th December 2018, 11:40
Replies: 3
Views: 908
Posted By Klaas
Still no responses. I've got several open support...

Still no responses. I've got several open support tickets for some issues. However the support seems to be quite dead.
Forum: Shoutcast For Business & Monetization 24th December 2018, 11:39
Replies: 14
Views: 1,088
Posted By Klaas
Advertising doesn't work for me on AAC+ 32kbit/s....

Advertising doesn't work for me on AAC+ 32kbit/s. All adverts, which are being loaded can't be read by the server. On the 192kbps stream hardly any ads are being played.
Forum: Shoutcast Technical Support 12th December 2018, 07:08
Replies: 6
Views: 968
Posted By Klaas
I think migrating to Shoutcast Streaming Service...

I think migrating to Shoutcast Streaming Service or the DNAS won't be possible without at least a small downtime. You would have to register with Shoutcast, set everything up as you like and prefer...
Forum: Shoutcast For Business & Monetization 11th December 2018, 12:18
Replies: 27
Views: 2,320
Posted By Klaas
The stats seem to be back.

The stats seem to be back.
Forum: Shoutcast For Business & Monetization 11th December 2018, 09:23
Replies: 0
Views: 633
Posted By Klaas
Trouble parsing ads

With build 750 there seems to be trouble parsing the ad files for AAC 32kbit/s.

Does anyone experience the same issue? The logfile says "trouble parsing xxxx_32_aac4" and then "no useful data...
Forum: Shoutcast For Business & Monetization 11th December 2018, 08:22
Replies: 27
Views: 2,320
Posted By Klaas
Same here. Since yesterday the dashboard has...

Same here. Since yesterday the dashboard has dropped to 0.
Forum: Shoutcast Technical Support 8th December 2018, 12:33
Replies: 3
Views: 908
Posted By Klaas
I already requested a possibility to change the...

I already requested a possibility to change the URL manually. I've got a similar issue. I'm running the DNAS behind a reverse proxy. No response from the support.
Forum: Shoutcast For Business & Monetization 8th December 2018, 10:25
Replies: 10
Views: 901
Posted By Klaas
You can just use multiple mountpoints on the DNAS...

You can just use multiple mountpoints on the DNAS similar to Icecast but you only pay once for the software. I think you have to pay twice if you want to set up a second DNAS server for example for...
Forum: Shoutcast For Business & Monetization 6th December 2018, 13:41
Replies: 23
Views: 2,383
Posted By Klaas
At the moment I can read inside the DNAS log that...

At the moment I can read inside the DNAS log that "no useful data" has been returned from the ads, which are being downloaded from the ad server. These ads are then removed.

My stream is hardly...
Forum: Shoutcast For Business & Monetization 3rd December 2018, 10:17
Replies: 23
Views: 2,383
Posted By Klaas
You have to switch on monetization inside the...

You have to switch on monetization inside the radiomanager. I didn't get any further experience expect that with the DNAS 2.6 ads didn't work at first and now I have pre-roll ads in addition.

The...
Forum: Shoutcast For Business & Monetization 2nd December 2018, 10:35
Replies: 23
Views: 2,383
Posted By Klaas
Ja bin ich. Also an einzigen Zeiten des Tages...

Ja bin ich. Also an einzigen Zeiten des Tages kriege ich hauptsächlich Füller vom Shoutcast Adserver oder höre tatsächlich nur mein Platzhaltergedudel. Aber sonst diverse Autohäuser aus der Region,...
Forum: Shoutcast For Business & Monetization 2nd December 2018, 10:23
Replies: 23
Views: 2,383
Posted By Klaas
Ads work for me on build 749 most of the time. In...

Ads work for me on build 749 most of the time. In addition you get pre-roll ads if you want them or not ;-)
Forum: Shoutcast Discussions 29th November 2018, 09:53
Replies: 5
Views: 1,510
Posted By Klaas
I can report that strange things happening with...

I can report that strange things happening with 2.6. Since yesterday I get pre-roll ads on my stream. This causes problems with Alexa skills which stop the stream shortly to do other tasks and not...
Forum: Shoutcast For Business & Monetization 28th November 2018, 14:35
Replies: 0
Views: 900
Posted By Klaas
Pre-Roll Ads on DNAS 2.6?

Today I've noticed that whenever I connect to the stream, ads will be played before I am handed over to the stream.

Is that an expected behavior on version 2.6? If yes are these impressions...
Forum: Shoutcast For Business & Monetization 22nd November 2018, 15:49
Replies: 23
Views: 2,383
Posted By Klaas
Thanks for the Update. I can see that the DNAS is...

Thanks for the Update. I can see that the DNAS is now downloading ads.

I can also see that something on the RMO side has been updated? It is asking me to upgrade to premium again.
Forum: Shoutcast For Business & Monetization 21st November 2018, 12:43
Replies: 23
Views: 2,383
Posted By Klaas
You got a private message ;-)

You got a private message ;-)
Forum: Shoutcast For Business & Monetization 18th November 2018, 10:45
Replies: 23
Views: 2,383
Posted By Klaas
In the meantime it would probably be best to go...

In the meantime it would probably be best to go back to 2.5 with your old authhash.
Forum: Shoutcast For Business & Monetization 17th November 2018, 14:38
Replies: 25
Views: 2,352
Posted By Klaas
@alexe12892 I saved my old authhash before. Yes...

@alexe12892 I saved my old authhash before. Yes the ads still work in 2.5
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