1)
> "complaints about the forum software should be directed at vBulletin"
Well i guess moderators can talk to these AOL Ops
and mention that the forum software sucks ?
A little to much asked that i should solve it for you/aol !
What is the problem with you telling them that your forum-visitors
are complaining that the forum does have some problems ?
You could also advice them to install "phpbb" forum
https://www.phpbb.com/
Its free and very adaptable,most used bb around
it has none of the several flaws in this forum here.
2)
While you at it...where´s the option to send attachments
in the public part of this forum ? how did you do that attachment above ?
3)
This forum being slow (up to 60 secs to see any reply/action after posting)
should not be the software...looks like the server to me
hope you dont use some 90´s-nintendo-on-dial-up for that