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Old 22nd June 2013, 12:21   #6
DrO
 
Join Date: Sep 2003
Posts: 27,873
Did the Winamp crash reporter show any sign of running? i.e. would have been a small window with Winamp branding and a moving progress bar.


As it seems that it has not, then we'll need to go with an alternative way to try to get a crash report. So if you can follow the following procedure then that would be much appreciated.


First thing is to get ProcDump (http://technet.microsoft.com/en-us/s...rnals/dd996900) and extract procdump.exe from the archive.

Would suggest making a C:\dumps folder first and then putting procdump.exe in there.

Then do Windows Key + R and enter cmd.exe which should open a command-line window.

Enter cd c:\dumps and press return.

Then enter (or copy+paste should work) procdump.exe -e 1 -f "" -x c:\dumps "C:\Program Files (x86)\Winamp\winamp.exe" and press return.


That should start procdump and have it start Winamp and hopefully will generate a dmp file in C:\dumps.

If it does, zip up the file and either upload to a file sharing site or if it's only a few 100 KB when compressed, you should be able to attach it a post in the thread. Then hopefully from that i might be able to work out what's going on and fix the issue.
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