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Hi
You should use the customer support system instead of the forums
http://help.shoutcast.com/customer/portal/emails/new
Or email: support @ shoutcast.com
I couldn't find any station registered with your email address.
What is the station name / url / email address / etc?
EDIT
Ahh! You already did. Someone will reply via the support system instead of here.
Thank you for your patience.
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