SHOUTcast Authhash Management Support

[ram130]

Is there still no way to make the authhash work with SHOUTcast Server v2.5.5.733 ?
Its way to long...

Nope. They don’t care lol.

[Jannes01]

Got an answer from support:

As the authhash is only compatible with a DNAS v2.6, it's not possible anymore to register an old authhash for previous versions.
Currently, 3rd-party stream providers may not provide broadcasters with that version of the DNAS due to licensing issues.
An alternative is to host your stream on the Shoutcast hosting platform "Shoutcast for Business".

Ok so they just want to earn money

[ram130]

Pretty much. They ain’t reply to my email about it since a month ago. So consider yourself lucky. And I was on their business platform. I love how they got a reason why it’s no longer allowed but didn’t inform no one about it. The lack of communication skills with this company is sad.

[ilja1985]

As a happy user of the newest SHOUTcast server v2.6.0.750 DNAS it only works with mp3.

You don't even help the user with Premium Akkanunt for independent hosting. Since 2 weeks I try to get the license for AAC/AAC+ running. Sometimes the authorization works over YP sometimes there is simply timeot without any reason and change of the configuration.

As an answer I got from Support : Did you enter the correct userid and licenseid ?
Might laugh a lot if it wasn't sad.

The error message alone points to a completely different problem

2019-01-17 21:03:26 DEBUG sleeping for 15s on YP
2019-01-17 21:03:46 ERROR [METRICS sid=4] Request failed on YP with Operation timed out after 5000 milliseconds with 0 bytes received
2019-01-17 21:03:51 ERROR [METRICS sid=4] Request failed on YP with Operation timed out after 5000 milliseconds with 0 bytes received

Translated with www.DeepL.com/Translator

[peter2008]

Hello. Same problem here... Operation timed out...

[ilja1985]

Bad News guys

unfortunately nothing has changed yp server and support still not responding


2019-01-21 21:52:02 ERROR [METRICS sid=1] Request failed on YP with Connection timed out after 3000 milliseconds
2019-01-21 21:52:02 DEBUG sleeping for 15s on YP
2019-01-21 21:52:20 ERROR [METRICS sid=1] Request failed on YP with Connection timed out after 3000 milliseconds
2019-01-21 21:52:23 ERROR [METRICS sid=1] Request failed on YP with Connection timed out after 3000 milliseconds
2019-01-21 21:52:23 DEBUG sleeping for 15s on YP
2019-01-21 21:52:41 ERROR [METRICS sid=1] Request failed on YP with Connection timed out after 3000 milliseconds
2019-01-21 21:52:44 ERROR [METRICS sid=2] Request failed on YP with Connection timed out after 3000 milliseconds

[ram130]

Bad News guys

unfortunately nothing has changed yp server and support still not responding


2019-01-21 21:52:02 ERROR [METRICS sid=1] Request failed on YP with Connection timed out after 3000 milliseconds
2019-01-21 21:52:02 DEBUG sleeping for 15s on YP
2019-01-21 21:52:20 ERROR [METRICS sid=1] Request failed on YP with Connection timed out after 3000 milliseconds
2019-01-21 21:52:23 ERROR [METRICS sid=1] Request failed on YP with Connection timed out after 3000 milliseconds
2019-01-21 21:52:23 DEBUG sleeping for 15s on YP
2019-01-21 21:52:41 ERROR [METRICS sid=1] Request failed on YP with Connection timed out after 3000 milliseconds
2019-01-21 21:52:44 ERROR [METRICS sid=2] Request failed on YP with Connection timed out after 3000 milliseconds

They usually reply in a month. Maybe two. Or 3. And their very picky with what emails to reply to. Oh well. Best advise is a reboot and double check your settings.

[radiomaster28]

I have the same problem support does not answer

does anyone have a solution?

[Busby]

Maybe go back to SHOUTcast Server v2.5.5.732

[peter2008]

You can't because the new hash are longer than in that version...

[Busby]

Ah, right - I was thinking you had an existing hash, sorry..

This mess isn't looking good for SHOUTcast

[ram130]

Yea, support still hasn't replied to my ticket since two months ago about getting a hash. I'll check back in a year, for now I'm happy with the Cast system, finally seeing growth again.

[radiomaster28]

I understand that correctly you have the problem since 2 months?
and they do not answer?

[ram130]

Yep and correct.

[Klaas]

I've got several tickets open with Shoutcast/Radionomy. A few weeks ago I decided to cancel the premium plan and moved on. Was a nice experiment however at least the support needs to work.