DJ's can't connect

SoxCatch10 · 18th May 2003, 18:51

I don't understand why remote DJ's can't connect to my server. I have ports 8000 and 8001 opened on the firewall and people can listen just fine. They seem to have all the right settings configured in the DSP plug-in. Do the DJ's themselves need to have the Shoutcast DNAS server installed even though they're not the server?

matt2kjones · 18th May 2003, 19:28

nope they dont need to have a shoutcast server on their systems

are you sure they are connecting to the correct ip, by that, i mean do they connect to your server ip address???

also have u given them the right password???

also, does there dsp's give any reason why it cant connect like an error??

SoxCatch10 · 18th May 2003, 21:13

Yes, they have the correct IP address and password. They don't get any error. They click on "Connect", the status box says "Connecting...", the it suddenly says "Not Connected".

FesterHead · 18th May 2003, 22:45

And what is that ip address?

Are there any errors in your DNAS log?

Tom · 18th May 2003, 23:12

Also realize that the DNAS only accepts one DSP connection at a time.

Tom

SoxCatch10 · 19th May 2003, 01:39

Yes, Tom, I disconnect before they try to connect. And the log doesn't ever show anything trying to connect at those times. It would be nice if either my side or their side said *something*. Instead I just sit looking at a monitor that says "no source" and they keep playing the "Connecting", "Not Connected" game. I know... it all seems like it should work.

Tom · 19th May 2003, 02:36

If there are no error messages then that means that they never reached the DNAS so a wrong password can be ruled out.
It is either a wrong IP, port or port 8001 is blocked on your end.
Let us know what they have as their address and port in the DSP.

Tom

SoxCatch10 · 20th May 2003, 04:13

I verified that they're using the correct IP address and I have both ports wide open on my end. Same thing.
IP is 68.67.198.12, port 8000
I also had them try port 8001

jagwac · 20th May 2003, 12:52

Your isp may be blocking those ports. Who are you with?

SoxCatch10 · 20th May 2003, 16:53

Adelphia. Broadband cable. And since people can currently connect with port 8000 to listen to the music, I do not believe it's being blocked.

Let me verify the connection procedure really quick...

1. I click disconnect in the DSP plug-in
2. The DJ (with proper IP, port, pass.) simply hits connect in the DSP plug-in.

Heck, should they be playing a song as they're trying to connect just to immediately give the connection some data?

jagwac · 20th May 2003, 18:51

Nope...that should all work.

I assume that they are streaming to your server. Check in the sc_serv.ini where it says this...

; ***************************
; Network configuration
; ***************************

; SrcIP, the interface to listen for source connections on (or to make relay
; connections on if relaying). Can and usually will be ANY or 127.0.0.1
; (Making it 127.0.0.1 will keep other machines from being able to
; broadcast using your shoutcast server )
SrcIP=ANY

does your say ANY or something else?

SoxCatch10 · 21st May 2003, 14:38

That's what I overlooked! Thanks so much!

jagwac · 21st May 2003, 15:03

Quote:

Originally posted by SoxCatch10
That's what I overlooked! Thanks so much!

Glad ya got it working

FesterHead · 21st May 2003, 16:01

Good one, jagwac.

18th May 2003, 18:51	#1
SoxCatch10 Junior Member Join Date: May 2003 Posts: 6	DJ's can't connect I don't understand why remote DJ's can't connect to my server. I have ports 8000 and 8001 opened on the firewall and people can listen just fine. They seem to have all the right settings configured in the DSP plug-in. Do the DJ's themselves need to have the Shoutcast DNAS server installed even though they're not the server?

18th May 2003, 19:28	#2
matt2kjones Major Dude Join Date: May 2002 Location: UK Posts: 929	nope they dont need to have a shoutcast server on their systems are you sure they are connecting to the correct ip, by that, i mean do they connect to your server ip address??? also have u given them the right password??? also, does there dsp's give any reason why it cant connect like an error?? TDD House & Trance Radio: [ 64k Stream \| Visit Site ]

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18th May 2003, 21:13	#3
SoxCatch10 Junior Member Join Date: May 2003 Posts: 6	Yes, they have the correct IP address and password. They don't get any error. They click on "Connect", the status box says "Connecting...", the it suddenly says "Not Connected".

18th May 2003, 22:45	#4
FesterHead Alumni Join Date: Sep 2001 Location: Maui, Hawaii Posts: 14,108	And what is that ip address? Are there any errors in your DNAS log?

18th May 2003, 23:12	#5
Tom Moderator Join Date: Apr 2000 Posts: 4,491	Also realize that the DNAS only accepts one DSP connection at a time. Tom

19th May 2003, 01:39	#6
SoxCatch10 Junior Member Join Date: May 2003 Posts: 6	Yes, Tom, I disconnect before they try to connect. And the log doesn't ever show anything trying to connect at those times. It would be nice if either my side or their side said something. Instead I just sit looking at a monitor that says "no source" and they keep playing the "Connecting", "Not Connected" game. I know... it all seems like it should work.

19th May 2003, 02:36	#7
Tom Moderator Join Date: Apr 2000 Posts: 4,491	If there are no error messages then that means that they never reached the DNAS so a wrong password can be ruled out. It is either a wrong IP, port or port 8001 is blocked on your end. Let us know what they have as their address and port in the DSP. Tom

20th May 2003, 04:13	#8
SoxCatch10 Junior Member Join Date: May 2003 Posts: 6	I verified that they're using the correct IP address and I have both ports wide open on my end. Same thing. IP is 68.67.198.12, port 8000 I also had them try port 8001

20th May 2003, 12:52	#9
jagwac Senior Member Join Date: Dec 2001 Location: Minnesota Posts: 480	Your isp may be blocking those ports. Who are you with?

20th May 2003, 16:53	#10
SoxCatch10 Junior Member Join Date: May 2003 Posts: 6	Adelphia. Broadband cable. And since people can currently connect with port 8000 to listen to the music, I do not believe it's being blocked. Let me verify the connection procedure really quick... 1. I click disconnect in the DSP plug-in 2. The DJ (with proper IP, port, pass.) simply hits connect in the DSP plug-in. Heck, should they be playing a song as they're trying to connect just to immediately give the connection some data?

20th May 2003, 18:51	#11
jagwac Senior Member Join Date: Dec 2001 Location: Minnesota Posts: 480	Nope...that should all work. I assume that they are streaming to your server. Check in the sc_serv.ini where it says this... ; ************************* ; Network configuration ; ************************* ; SrcIP, the interface to listen for source connections on (or to make relay ; connections on if relaying). Can and usually will be ANY or 127.0.0.1 ; (Making it 127.0.0.1 will keep other machines from being able to ; broadcast using your shoutcast server ) SrcIP=ANY does your say ANY or something else?

21st May 2003, 14:38	#12
SoxCatch10 Junior Member Join Date: May 2003 Posts: 6	That's what I overlooked! Thanks so much!

21st May 2003, 16:01	#14
FesterHead Alumni Join Date: Sep 2001 Location: Maui, Hawaii Posts: 14,108	Good one, jagwac.