Winamp won't recognize my Zen

Tree Climber · 2nd January 2008, 17:57

I am running Windows 2000 SP4 and have installed Winamp V5.51 (Full).

My iPod Nano (3G) is recognized and works fine. My Creative Zen (8GB) is not recognized at all. I can use it with WMP 9 but would rather use one program for both players.

I don't see any options for enabling Play For Sure when installing.

Thanks for any help.

J_Darnley · 2nd January 2008, 19:03

If you have the full installer then the p4s plugin is listed under Winamp Library -> Portable Media Player Support. Run the installer again and make sure you select it.

Tree Climber · 3rd January 2008, 13:23

I have tried that and it still is not recognized.

Could it have something to do with Windows 2000? I had to use a 3rd party driver to be able to use the Zen with WMP 9 and Windows 2000. The system req. for the Zen says XP OS.

J_Darnley · 3rd January 2008, 15:36

I think you need some specific (or later) version of WMP for MTP support. I thought v9 was fine. Do your portables make any mention of a version of WMP required?

Can you also post a list of plugins and system specs as detailed in the link below. These might help us to see what the problem is.
http://forums.winamp.com/showthread....d=161361#specs

w3stfa11 · 16th January 2008, 22:52

Not recognized on my computer either.

w3stfa11 · 17th January 2008, 02:31

Nevermind, I had to install the Microsoft PlayForSure thing during installation.

DLK1 · 21st January 2008, 21:09

Quote:

Originally posted by w3stfa11
Nevermind, I had to install the Microsoft PlayForSure thing during installation.

Installation of what?
Do you have a step-by-step procedure for installation of the correct software components?

I've been struggling with this issue for awhile now...

Thanks-Dan

J_Darnley · 21st January 2008, 22:01

Winamp probably. I would guess that he didn't install the pmp_p4s plugin and then posted before even looking at my first post here. If you do have the pmp_p4s plugin installed then read my first post to know what we need to help you.

DLK1 · 28th January 2008, 20:32

At this point, I have reinstalled 5.52 on this system (2000 Professional SP4), ensuring that the p4s option was checked. Connecting the Zen Microphoto, I see the device appear under the "Windows Portable Devices" group in the device manager. WMP9 sees the device. Winamp 5.52 does not.

I appreciate any help in making this work.

Thanks-Dan

DLK1 · 28th January 2008, 21:10

Sorry - I needed to see your second post in this thread for the requirements link.

-PC or Motherboard make/model - Asus/ VIA chipset
-CPU & RAM - Athlon 64 3200 2G
-Sound card or chip - ADI Soundmax
-Videocard - GeForce 2
-Windows OS (including Service Pack, eg. WinXP sp2) - 2000 Professional sp4
-DirectX version (start > run > dxdiag) - 7.0
-Winamp version - 5.52
-Confirmation of the Winamp installation type (Pro, Full, Bundle, Lite) - Full
-A List of Plugins (see below for full details) <-- this is the most important log! (see attachment)

A cursory glance at the listed plugins revealed no p4s plugin, although I may have missed it.

Thanks-Dan

J_Darnley · 28th January 2008, 21:28

My apologies, that should have been second post and not first. and your plugin list reveals all.

Quote:

<< Portable Media Player plugins >>

Nullsoft iPod Plug-in v0.71 [pmp_ipod.dll]
Nullsoft Creative NJB Plug-in v0.54 [pmp_njb.dll]
Nullsoft USB Device Plug-in v0.6 [pmp_usb.dll]

Run the installer again and make sure you check "Support for Microsoft's PlaysForSure". It's listed under Winamp Library -> Portable Media Player Support.

DLK1 · 28th January 2008, 22:00

Thanks for the quick response.

I did the install again, making sure that the playsforsure option was checked. I still do not see this plugin in the list. Is there a log that would indicate the failure of a plugin load? I see the same three plugins seen previously:

<< Portable Media Player plugins >>

Nullsoft iPod Plug-in v0.71 [pmp_ipod.dll]
Nullsoft Creative NJB Plug-in v0.54 [pmp_njb.dll]
Nullsoft USB Device Plug-in v0.6 [pmp_usb.dll]

While I see C:\Program Files\Winamp\Plugins\pmp_p4s.dll, it isn't loading for some reason. No error messages are visible (it doesn't mean that there are none; I'm just not seeing any.)

Would the old Directx version have anything to do with this?

Thanks-Dan

J_Darnley · 28th January 2008, 22:24

I assume that pmp_p4s isn't listed in Prefs -> Plug-ins -> Portables either then. I cannot explain why it isn't being loaded, it should be. Are you certain that the plugin's name is pmp_p4s.dll and not pmp_p4s.dll.off or something to that effect? Renaming a plugin to prevent it loading is sometimes recommended in an attempt to solve a problem.

The only error catcher I know of is the Error Reporter that comes with beta versions but that will only work if Winamp crashes.

Also, I don't see why DirectX should matter. You could try upgrading it if you like. Otherwise you will have to wait for someone else to comment if they have some ideas as I don't have any more.

DLK1 · 29th January 2008, 01:29

As this situation is occurring on my office machine and I'm currently at home, I'll have to wait until tomorrow before I can attempt further experimentation. The file name for the plugin (C:\Program Files\Winamp\Plugins\pmp_p4s.dll) has not been changed.

I've never had much luck getting the Zen Microphoto to work on any OS before XP, even after Microsoft came out with the MPD driver for 98Se and 2K. I would suspect the PlaysForSure stuff is at the bottom of it. I'd be happy if I could avoid the DRM issue altogether, as I don't purchase music offline.

Thank you for your attention to this-- Dan

DLK1 · 29th January 2008, 15:00

I reinstalled 5.52, deleting iPod support (as I don't have one). I still don't see pmp_p4s.dll being loaded. Examination of system logs yields no information. C:\Program Files\Winamp\install.ini indicates that it should be installed
.
.
.
iPodÂ® support=0
Support for CreativeÂ® players=1
Support for MicrosoftÂ® PlaysForSureÂ®=1
USB Devices Support=1
Support for MicrosoftÂ® ActiveSyncÂ®=0
.
.
.

Is there a debug switch/startup log generator option available in Winamp, such as a command line switch?
Are there things I need to look at that should exist in the Documents and Settings\user\Application Data\winamp directory?

Thanks- Dan

besonen · 22nd April 2008, 21:26

Dan (DLK1),

did you ever solve your PlaysForSure problem?

DLK1 · 22nd April 2008, 21:59

No. I use an XP system to manage the Zen, avoiding connection to the Win2K system. I still suspect I'm doing something wrong. As I lack time to investigate it further, I'm living with the status quo.

-Dan

Lisa-Adam · 24th May 2008, 11:17

criterion is if some folks can recognize her (the Nord racial traits do alter the face but I think
That's not a screenshot thread.

diamondblast · 17th August 2008, 19:19

Hi,I'm kind of a newbie here

does anyone know what can I do if I mistakenly erase
my playlist, I mean if I didn't save it before - can I make
undo?

J_Darnley · 18th August 2008, 12:09

What does your post have to do with the rest of this thread? And yes, use gen_undo

2nd January 2008, 17:57	#1
Tree Climber Junior Member Join Date: Jan 2008 Posts: 6	Winamp won't recognize my Zen I am running Windows 2000 SP4 and have installed Winamp V5.51 (Full). My iPod Nano (3G) is recognized and works fine. My Creative Zen (8GB) is not recognized at all. I can use it with WMP 9 but would rather use one program for both players. I don't see any options for enabling Play For Sure when installing. Thanks for any help.

2nd January 2008, 19:03	#2
J_Darnley Forum King Join Date: Apr 2004 Location: Belgium, Europe Posts: 3,625	If you have the full installer then the p4s plugin is listed under Winamp Library -> Portable Media Player Support. Run the installer again and make sure you select it. Winamp ATF Reference — My cPro timer widget — My port of AVS Do NOT email me with general tech support questions.

3rd January 2008, 15:36	#4
J_Darnley Forum King Join Date: Apr 2004 Location: Belgium, Europe Posts: 3,625	I think you need some specific (or later) version of WMP for MTP support. I thought v9 was fine. Do your portables make any mention of a version of WMP required? Can you also post a list of plugins and system specs as detailed in the link below. These might help us to see what the problem is. http://forums.winamp.com/showthread....d=161361#specs Winamp ATF Reference — My cPro timer widget — My port of AVS Do NOT email me with general tech support questions.

21st January 2008, 22:01	#8
J_Darnley Forum King Join Date: Apr 2004 Location: Belgium, Europe Posts: 3,625	Winamp probably. I would guess that he didn't install the pmp_p4s plugin and then posted before even looking at my first post here. If you do have the pmp_p4s plugin installed then read my first post to know what we need to help you. Winamp ATF Reference — My cPro timer widget — My port of AVS Do NOT email me with general tech support questions.

28th January 2008, 22:24	#13
J_Darnley Forum King Join Date: Apr 2004 Location: Belgium, Europe Posts: 3,625	I assume that pmp_p4s isn't listed in Prefs -> Plug-ins -> Portables either then. I cannot explain why it isn't being loaded, it should be. Are you certain that the plugin's name is pmp_p4s.dll and not pmp_p4s.dll.off or something to that effect? Renaming a plugin to prevent it loading is sometimes recommended in an attempt to solve a problem. The only error catcher I know of is the Error Reporter that comes with beta versions but that will only work if Winamp crashes. Also, I don't see why DirectX should matter. You could try upgrading it if you like. Otherwise you will have to wait for someone else to comment if they have some ideas as I don't have any more. Winamp ATF Reference — My cPro timer widget — My port of AVS Do NOT email me with general tech support questions.

3rd January 2008, 13:23	#3
Tree Climber Junior Member Join Date: Jan 2008 Posts: 6	I have tried that and it still is not recognized. Could it have something to do with Windows 2000? I had to use a 3rd party driver to be able to use the Zen with WMP 9 and Windows 2000. The system req. for the Zen says XP OS.

16th January 2008, 22:52	#5
w3stfa11 Junior Member Join Date: Jun 2007 Posts: 16	Not recognized on my computer either.

17th January 2008, 02:31	#6
w3stfa11 Junior Member Join Date: Jun 2007 Posts: 16	Nevermind, I had to install the Microsoft PlayForSure thing during installation.

28th January 2008, 20:32	#9
DLK1 Junior Member Join Date: Jan 2008 Posts: 8	At this point, I have reinstalled 5.52 on this system (2000 Professional SP4), ensuring that the p4s option was checked. Connecting the Zen Microphoto, I see the device appear under the "Windows Portable Devices" group in the device manager. WMP9 sees the device. Winamp 5.52 does not. I appreciate any help in making this work. Thanks-Dan

28th January 2008, 22:00	#12
DLK1 Junior Member Join Date: Jan 2008 Posts: 8	Thanks for the quick response. I did the install again, making sure that the playsforsure option was checked. I still do not see this plugin in the list. Is there a log that would indicate the failure of a plugin load? I see the same three plugins seen previously: << Portable Media Player plugins >> Nullsoft iPod Plug-in v0.71 [pmp_ipod.dll] Nullsoft Creative NJB Plug-in v0.54 [pmp_njb.dll] Nullsoft USB Device Plug-in v0.6 [pmp_usb.dll] While I see C:\Program Files\Winamp\Plugins\pmp_p4s.dll, it isn't loading for some reason. No error messages are visible (it doesn't mean that there are none; I'm just not seeing any.) Would the old Directx version have anything to do with this? Thanks-Dan

29th January 2008, 01:29	#14
DLK1 Junior Member Join Date: Jan 2008 Posts: 8	As this situation is occurring on my office machine and I'm currently at home, I'll have to wait until tomorrow before I can attempt further experimentation. The file name for the plugin (C:\Program Files\Winamp\Plugins\pmp_p4s.dll) has not been changed. I've never had much luck getting the Zen Microphoto to work on any OS before XP, even after Microsoft came out with the MPD driver for 98Se and 2K. I would suspect the PlaysForSure stuff is at the bottom of it. I'd be happy if I could avoid the DRM issue altogether, as I don't purchase music offline. Thank you for your attention to this-- Dan

29th January 2008, 15:00	#15
DLK1 Junior Member Join Date: Jan 2008 Posts: 8	I reinstalled 5.52, deleting iPod support (as I don't have one). I still don't see pmp_p4s.dll being loaded. Examination of system logs yields no information. C:\Program Files\Winamp\install.ini indicates that it should be installed . . . iPodÂ® support=0 Support for CreativeÂ® players=1 Support for MicrosoftÂ® PlaysForSureÂ®=1 USB Devices Support=1 Support for MicrosoftÂ® ActiveSyncÂ®=0 . . . Is there a debug switch/startup log generator option available in Winamp, such as a command line switch? Are there things I need to look at that should exist in the Documents and Settings\user\Application Data\winamp directory? Thanks- Dan

22nd April 2008, 21:26	#16
besonen Junior Member Join Date: May 2006 Posts: 37	Dan (DLK1), did you ever solve your PlaysForSure problem?

22nd April 2008, 21:59	#17
DLK1 Junior Member Join Date: Jan 2008 Posts: 8	No. I use an XP system to manage the Zen, avoiding connection to the Win2K system. I still suspect I'm doing something wrong. As I lack time to investigate it further, I'm living with the status quo. -Dan

24th May 2008, 11:17	#18
Lisa-Adam Junior Member Join Date: May 2008 Posts: 2	criterion is if some folks can recognize her (the Nord racial traits do alter the face but I think That's not a screenshot thread.

17th August 2008, 19:19	#19
diamondblast Junior Member Join Date: Aug 2008 Posts: 5	Hi,I'm kind of a newbie here does anyone know what can I do if I mistakenly erase my playlist, I mean if I didn't save it before - can I make undo?

18th August 2008, 12:09	#20
J_Darnley Forum King Join Date: Apr 2004 Location: Belgium, Europe Posts: 3,625	What does your post have to do with the rest of this thread? And yes, use gen_undo Winamp ATF Reference — My cPro timer widget — My port of AVS Do NOT email me with general tech support questions.

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