how do I play protected files?

[erato007]

Hi, I had Winamp, but couldn't play a file that presumaby was "protected". Then a sign showed up, saying that I needed an update, which never downloadsa, so I could never play the file. I read all the options: nothing. So I uninstalled the one I had, because I read in a forum that the 5.66666 or something could play these files. Same result: "In order to play this file, a security update is needed. Proceed?" Yes, please!! But no =(

When I click on the update or plug-ins buttons, I have this result: "We'll be back soon".

Do I need a DRM? What can I do to play this kind of files? I'm in a online library, and all the files are the same...

HELP!!

Btw, I've been a most faithfull user for 20 years. Best player ever!!!

Thanks,

S.

[Aminifu]

Originally Posted by erato007

...

When I click on the update or plug-ins buttons, I have this result: "We'll be back soon".

...

What is the file's format (extension)? Have you tried playing it with VLC (http://www.videolan.org/vlc/index.html)? It could be locked by some form of DRM (and you would need to pay for the key code needed to unlock it), or it could be a scam, or worst, an attempt to put malware on your computer.

I suggest you download and install the free version of Malwarebytes' Anti-Malware (https://www.malwarebytes.com/dl-confirm/) and/or SUPERAntiSpyware (http://www.superantispyware.com/supe...freevspro.html) and run complete scans of your computer. It won't hurt to run a complete anti-virus scan too. I assume you already have an AV app.