Huge post for a Huge problem.

thormakar · 20th July 2004, 23:50

I am sorry if this is a repost but none of the other posts I have seen truly identifies with my problem.

first of all,my specs:
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633)
Language: English (Regional Setting: English)
System Manufacturer: D850GB
System Model: GB85010A
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 1500MHz
Memory: 256MB RAM
Page File: 121MB used, 496MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

Card name: NVIDIA GeForce4 Ti 4600
Manufacturer: NVIDIA
Chip type: GeForce4 Ti 4600
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0250&SUBSYS_00371545&REV_A3
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Default Monitor
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.5216 (English)

Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80271102&REV_08
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: emu10k1m.sys
Driver Version: 5.12.0001.3300 (English)
------------------------------------------------------------
Now...,from the beggining I had ben using my xp just fine when a power failure gave me a "disk-read-error"and after that I had to format and used my xp cd just fine. well then everything is up and running smoothly except for the small detail that there is no sound.

My volume icon went crazy after next reboot flashing from mute-to not mute randomly and not a beep coming from the computer.

I used my winamp installation 2.01 full or some such to no avail the songs wouldnt play the only change would be the !>
icon of play showing but nothing else. but also no sistem sounds or anything.

I tried with drivers for my creative live! model 3840.(which were very hard to find) to no avail.

I tried tinkering with the sound output thing that was posted below and the other settings besides it and I managed for the video to play at too much speed and then when I tried to play it again it would ask me if I wanted to overwrite the video. I played with the settings further and then I would get only four seconds of play before it would stop. I played even more with it and now it plays fine some videos(witout music)but others would pause every 4 seconds of the way.

I tried with windows media player but its the same thing.

I tried changing the slot of my music card to no avail. I deleted all the music drivers for xp to reinstall them but didnt work either.

I used the adaware and search&destroy spybot suggestions below and I got rid of some spyware but only that, and I used the HackThisorsomesuch program that was suggested but didnt find the files that were causing trouble(Help32).

Right now I just downloaded the winamp5.03 full but its the same thing.

Ohh and one more thing, after I play a movie and close winamp I have to go to processes to get rid of a winamp application that uses 00 resources for it to work again.

I would be Very Grateful if you could help me out, I am a big winamp fan and I cant live witout my music and videos.

Thormakar.
P.D. Sorry for the huge post

JonnyMac · 21st July 2004, 01:37

I am rather baffled by your situation and not too sure of what to tell you. Maybe this, try the kX Project drivers. They are an alternative driver for the SB Live and Audigy card series.

Just in case, I would suggest that you keep a backup of the current sound driver. Even though it may not work now, the issue may not necessarily be related to the current driver.

Good Luck.

thormakar · 21st July 2004, 02:00

Thanks for the reply but its no go, had a blue screen at the entrance to windows xp but after I reestarted it everything was the same, same problems and all. and all the drivers of the kx were installed properly and no conflicts shown. I tought about posting a log of High Jack This, maibe it could help?

Logfile of HijackThis v1.97.7
Scan saved at 9:11:32 PM, on 7/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\kxmixer.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\runservice.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\luis\Desktop\hijackthis1977\HijackThis.exe

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [kX Mixer] C:\WINDOWS\System32\kxmixer.exe --startup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...188.3173032407

------------------------------------------------------------

JonnyMac · 21st July 2004, 02:27

I took a look at your HjT log and could not find anything that would warrant great concern. I am still baffled and wish I could be of more help.

DJ Egg · 21st July 2004, 02:41

Sorry to be the bringer of bad news, but it sounds like hardware failure to me.
Could be a fried soundcard, or damaged sectors on the hard drive, or a damaged chip on the mobo, etc.

The only possibly suspicious entry in your HJT log is:

Running Processes
C:\WINDOWS\runservice.exe

"LicCrtl (runservice.exe)
eLicense, licensing system incorporated with some software and games"

There's nothing actually calling this file in your StartUp entries,
so it's probably set as an automatic service...?
(and can be set to manual or disabled in services control panel).

However, I doubt if this is to blame for your soundcard problem

thormakar · 21st July 2004, 08:08

I just reformated everything and witout installing anything I still had no sound, I ran a sound hardware check thingie and my computer got completely dead at the same point.

I just ordered a creative audigy 2, I hope it will solve my problems.

Needless to say my video problems were present too,I am hoping that the sound card is messing with my videos in some way. and that with the new sound card everything will be fine.

I am very grateful for all the help guys.

thormakar

20th July 2004, 23:50	#1
thormakar Junior Member Join Date: Jul 2004 Posts: 3	Huge post for a Huge problem. I am sorry if this is a repost but none of the other posts I have seen truly identifies with my problem. first of all,my specs: Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2.030422-1633) Language: English (Regional Setting: English) System Manufacturer: D850GB System Model: GB85010A BIOS: Default System BIOS Processor: Intel(R) Pentium(R) 4 CPU 1500MHz Memory: 256MB RAM Page File: 121MB used, 496MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0b (4.09.0000.0902) DX Setup Parameters: Not found DxDiag Version: 5.03.0001.0902 32bit Unicode Card name: NVIDIA GeForce4 Ti 4600 Manufacturer: NVIDIA Chip type: GeForce4 Ti 4600 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0250&SUBSYS_00371545&REV_A3 Display Memory: 128.0 MB Current Mode: 1024 x 768 (32 bit) (60Hz) Monitor: Default Monitor Monitor Max Res: Driver Name: nv4_disp.dll Driver Version: 6.14.0010.5216 (English) Description: SB Live! Wave Device Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80271102&REV_08 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: emu10k1m.sys Driver Version: 5.12.0001.3300 (English) ------------------------------------------------------------ Now...,from the beggining I had ben using my xp just fine when a power failure gave me a "disk-read-error"and after that I had to format and used my xp cd just fine. well then everything is up and running smoothly except for the small detail that there is no sound. My volume icon went crazy after next reboot flashing from mute-to not mute randomly and not a beep coming from the computer. I used my winamp installation 2.01 full or some such to no avail the songs wouldnt play the only change would be the !> icon of play showing but nothing else. but also no sistem sounds or anything. I tried with drivers for my creative live! model 3840.(which were very hard to find) to no avail. I tried tinkering with the sound output thing that was posted below and the other settings besides it and I managed for the video to play at too much speed and then when I tried to play it again it would ask me if I wanted to overwrite the video. I played with the settings further and then I would get only four seconds of play before it would stop. I played even more with it and now it plays fine some videos(witout music)but others would pause every 4 seconds of the way. I tried with windows media player but its the same thing. I tried changing the slot of my music card to no avail. I deleted all the music drivers for xp to reinstall them but didnt work either. I used the adaware and search&destroy spybot suggestions below and I got rid of some spyware but only that, and I used the HackThisorsomesuch program that was suggested but didnt find the files that were causing trouble(Help32). Right now I just downloaded the winamp5.03 full but its the same thing. Ohh and one more thing, after I play a movie and close winamp I have to go to processes to get rid of a winamp application that uses 00 resources for it to work again. I would be Very Grateful if you could help me out, I am a big winamp fan and I cant live witout my music and videos. Thormakar. P.D. Sorry for the huge post

21st July 2004, 02:41	#5
DJ Egg Techorator Winamp & Shoutcast Team Join Date: Jun 2000 Posts: 35,894	Sorry to be the bringer of bad news, but it sounds like hardware failure to me. Could be a fried soundcard, or damaged sectors on the hard drive, or a damaged chip on the mobo, etc. The only possibly suspicious entry in your HJT log is: Running Processes C:\WINDOWS\runservice.exe "LicCrtl (runservice.exe) eLicense, licensing system incorporated with some software and games" There's nothing actually calling this file in your StartUp entries, so it's probably set as an automatic service...? (and can be set to manual or disabled in services control panel). However, I doubt if this is to blame for your soundcard problem Playlist -\|- Twitter

21st July 2004, 08:08	#6
thormakar Junior Member Join Date: Jul 2004 Posts: 3	I'm afraid so I just reformated everything and witout installing anything I still had no sound, I ran a sound hardware check thingie and my computer got completely dead at the same point. I just ordered a creative audigy 2, I hope it will solve my problems. Needless to say my video problems were present too,I am hoping that the sound card is messing with my videos in some way. and that with the new sound card everything will be fine. I am very grateful for all the help guys. thormakar

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21st July 2004, 01:37	#2
JonnyMac Moderator Join Date: Dec 2000 Posts: 14,385	I am rather baffled by your situation and not too sure of what to tell you. Maybe this, try the kX Project drivers. They are an alternative driver for the SB Live and Audigy card series. Just in case, I would suggest that you keep a backup of the current sound driver. Even though it may not work now, the issue may not necessarily be related to the current driver. Good Luck.

21st July 2004, 02:00	#3
thormakar Junior Member Join Date: Jul 2004 Posts: 3	Thanks for the reply but its no go, had a blue screen at the entrance to windows xp but after I reestarted it everything was the same, same problems and all. and all the drivers of the kx were installed properly and no conflicts shown. I tought about posting a log of High Jack This, maibe it could help? Logfile of HijackThis v1.97.7 Scan saved at 9:11:32 PM, on 7/20/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\kxmixer.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\WINDOWS\System32\RUNDLL32.EXE C:\WINDOWS\runservice.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\luis\Desktop\hijackthis1977\HijackThis.exe O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [kX Mixer] C:\WINDOWS\System32\kxmixer.exe --startup O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...188.3173032407 ------------------------------------------------------------

21st July 2004, 02:27	#4
JonnyMac Moderator Join Date: Dec 2000 Posts: 14,385	I took a look at your HjT log and could not find anything that would warrant great concern. I am still baffled and wish I could be of more help.