winamp crashes XP with intel motherboard

[mhuessy2]

hi,

Can you help me be able to use winamp again?

After reloading winamp (5.34) using a new mobo, it doesn't work & repeatedly produces the windows Blue Screen of Death. Using the same CD/DVD drives and drivers it used to work reaonably well.

I have put a new mother board (and new boot drive, SATA instead of PATA) into a computer, reinstalling the same copy & roughly the same updates of XP pro.

The new mobo is an Intel DG965WH & the on-board audio is active, run by SigmaTel/SonicFocus software. I wonder if the problem may not lie there.

Problem
- if asked to rip standard commercial Audio CDs (without copyright problems) on either of the CD drives, winamp produces the windows Blue Screen of Death. Winamp successfuly contacts Gracenote & adds mp3tags if they are available. It crashes windows on the actual final rip command.

- if audio CD tracks are 2x-clicked in the media library / rip and burn to play off a DVD drive, one may play, but at the latest after the second 2x-click command on a second track in the media library, the BSoD appears.

The problems persist through different CDs.

- if mp3 files from a Hdrive are dragged onto the play list or into media library / audio, (and allowed to complete a Gracenote search) and 2x clicked (or once in the main window, if the play button is clicked) the filenames appear in the main window, but the files don't play. They go from position -00.00 to 00.00 to -00.00 in about 0.5 seconds and do nothing more.

I have been using winamp pro (can provide purchase info if interest exists) since winamp 2 or 3 and have used the program at least once a week, usually far more often in that time. I am reasonably familiar with it, and have updated it as updates were released. On winamp 5.34 I am using full bundle.

To overcome the above problems I removed the copy of winamp I had installed on the new HDrive, using control panel for a clean removal. I then installed, tested, and -- after BSoD failures -- cleanly removed winamp 5.25, then 5.3, then 5.34. I then repeated these clean reinstalls, this second time manually removing from the registry any reference to winamp. Above failures persist.

I also removed and reinstalled both DVD drives (Plextor 708A) & insured that they were using current firmware.

Adobe Audition 1.5 has no problems.

WMP 10 works perfectly: plays audio and video, and rips to mp3, cbr 128, 44,100 Hz.

Only winamp can't deal with the system.

As a matter of comparison, I have another computer with the same periferal hardware, but an older gigabyte mobo. The newer "intel mobo" computer used also to have a gigabyte mobo. winamp runs fine on the gigabyte mobo (using a sound blaster card) and used to run fine when the current "intel mobo" computer had it's old gigabyte mobo, using the gigabyte's on-board audio.

First the plugins, then sys info:

Installed Winamp plugin list
Generated by 'One for Nunz v2.83' on 5/5/2007 at 11:09:39 PM

<< Winamp Information >>

Winamp.ini path is: C:\Program Files\Winamp\Winamp.ini
Plugin directory is: C:\Program Files\Winamp\Plugins
Visualisation directory is: C:\Program Files\Winamp\Plugins
DSP directory is: C:\Program Files\Winamp\Plugins
Skin directory is: C:\Program Files\Winamp\skins

Using Winamp version: 5.34 (Build 1278)
Current skin: Winamp Modern (Modern skin)
Sonic Burning Engine is installed
Pro registered version

<< OS Information >>

Running on: Windows XP (Service Pack 2)
Memory available: 1029908 KB


<< Input plugins >>

Nullsoft CD plug-in (CDDB2) v3.32 [in_cdda.dll]
Nullsoft LineIn plug-in v3.11 [in_linein.dll]
Nullsoft MPEG Audio Decoder 4.05 [in_mp3.dll]
Nullsoft NSV Decoder v1.07 [in_nsv.dll]
Nullsoft Vorbis Decoder v1.49 [in_vorbis.dll]

<< Output plugins >>

Nullsoft Disk Writer plug-in v2.11 [out_disk.dll]
DirectSound output v2.46 [out_ds.dll] [active]
waveOut output v2.11 [out_wave.dll]

<< Visualisation plugins >>

Advanced Visualization Studio v2.81d [vis_avs.dll] [active]
MilkDrop 1.04d [vis_milk.dll]
Nullsoft Tiny Fullscreen (v2.08) [vis_nsfs.dll]

<< DSP plugins >>

Nullsoft Signal Processing Studio DSP v0.37 [dsp_sps.dll]

<< General Purpose plugins >>

Nullsoft Modern Skins Support v1.26 [gen_ff.dll]
Nullsoft Global Hotkeys v1.31 [gen_hotkeys.dll]
Jump To File Extra v0.99.1a (Build 395) [gen_jumpex.dll]
Nullsoft Winamp Library v3.11 [gen_ml.dll]
One for Nunz v2.83 [gen_nunzio.dll]
Nullsoft Tray Control v2.0 [gen_tray.dll]

<< Media Library plugins >>

Nullsoft Now Playing v2.02 [ml_nowplaying.dll]
Nullsoft Bookmarks v1.03 [ml_bookmarks.dll]
Nullsoft History v1.03 [ml_history.dll]
Nullsoft Local Media v1.6 [ml_local.dll]
Nullsoft Playlists v1.08 [ml_playlists.dll]
Nullsoft Rip & Burn v1.13 [ml_disc.dll]
Nullsoft Online Services v1.4 [ml_online.dll]
Nullsoft Portable Music Player Support v1.2 [ml_pmp.dll]
Nullsoft Replay Gain Analyzer v1.03 [ml_rg.dll]
Nullsoft Format Converter v2.2 [ml_transcode.dll]
MusicIP Mix v1.1 [ml_xpdxs.dll]

<< Portable Media Player plugins >>

Nullsoft Creative NJB Plug-in v0.52 [pmp_njb.dll]
Nullsoft PlaysForSure Plug-in v0.61 [pmp_p4s.dll]
Nullsoft USB Device Plug-in v0.54 [pmp_usb.dll]

<< Encoder plugins >>

[enc_aacplus.dll]
aacPlus (HE-AAC) Encoder v1.25
aacPlus (HE-AAC) High Bitrate Encoder v1.25
LC-AAC Encoder v1.25
MP4/aacPlus (HE-AAC) Encoder v1.25
MP4/aacPlus (HE-AAC) High Bitrate Encoder v1.25
MP4/LC-AAC Encoder v1.25
[enc_lame.dll]
MP3 Encoder v1.33

<< Summary of system components (*.w5s) >>
(These are not included in the plugin counts below)
aacPlusDecoder.w5s (356kb)
db.w5s (253kb)
filereader.w5s (11kb)
jnetlib.w5s (26kb)
jpeg.w5s (27kb)
playlist.w5s (31kb)
png.w5s (63kb)
tagz.w5s (21kb)
xml.w5s (88kb)

<< Summary of all dlls in the root winamp folder (*.dll) >>
(These are not included in the plugin counts below)
burnlib.dll (82kb) [not loaded]
libmp4v2.dll (165kb) [not loaded]
nde.dll (80kb) [loaded]
nscrt.dll (344kb) [loaded]
primosdk.DLL (182kb) [loaded]

<< Summary of installed plugins >>

5 Input plugins installed
3 Output plugins installed
3 Visualisation plugins installed
1 DSP plugin installed
6 General Purpose plugins installed
11 Media Library plugins installed
3 Portable Media Player plugins installed
2 Encoder plugins installed



Should it help, here is the sys info of the intel comp that produces the failures.

System Information report written at: 05/05/07 17:28:57
System Name: PADFOOT
[System Summary]

Item Value
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name PADFOOT
System Manufacturer INTEL_
System Model DG965WH_
System Type X86-based PC
Processor x86 Family 15 Model 6 Stepping 5 GenuineIntel ~3196 Mhz
Processor x86 Family 15 Model 6 Stepping 5 GenuineIntel ~3196 Mhz
BIOS Version/Date Intel Corp. MQ96510J.86A.1612.2006.1227.1513, 12/27/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name PADFOOT\Mark
Time Zone Eastern Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 505.02 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.36 GB
Page File C:\pagefile.sys

[Hardware Resources]




[DMA]

Resource Device Status
Channel 4 Direct memory access controller OK
Channel 2 Standard floppy disk controller OK
Channel 3 ECP Printer Port (LPT1) OK

[Forced Hardware]

Device PNP Device ID



[Multimedia]



[Audio Codecs]

CODEC Manufacturer Description Status File Version Size Creation Date
c:\windows\system32\msg723.acm Microsoft Corporation OK C:\WINDOWS\system32\MSG723.ACM 4.4.3400 116.00 KB (118,784 bytes) 3/30/2007 3:49 AM
c:\windows\system32\iac25_32.ax Intel Corporation Indeo® audio software OK C:\WINDOWS\system32\IAC25_32.AX 2.05.53 195.00 KB (199,680 bytes) 8/4/2004 8:00 AM
c:\windows\system32\l3codeca.acm Fraunhofer Institut Integrierte Schaltungen IIS Fraunhofer IIS MPEG Layer-3 Codec OK C:\WINDOWS\system32\L3CODECA.ACM 1, 9, 0, 0305 284.00 KB (290,816 bytes) 8/4/2004 8:00 AM
c:\windows\system32\msadp32.acm Microsoft Corporation OK C:\WINDOWS\system32\MSADP32.ACM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 14.50 KB (14,848 bytes) 8/4/2004 8:00 AM
c:\windows\system32\msaud32.acm Microsoft Corporation Windows Media Audio Codec OK C:\WINDOWS\system32\MSAUD32.ACM 8.00.00.4487 288.00 KB (294,912 bytes) 8/4/2004 8:00 AM
c:\windows\system32\sl_anet.acm Sipro Lab Telecom Inc. Sipro Lab Telecom Audio Codec OK C:\WINDOWS\system32\SL_ANET.ACM 3.02 84.00 KB (86,016 bytes) 8/4/2004 8:00 AM
c:\windows\system32\imaadp32.acm Microsoft Corporation OK C:\WINDOWS\system32\IMAADP32.ACM 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 16.00 KB (16,384 bytes) 8/4/2004 8:00 AM
c:\windows\system32\tssoft32.acm DSP GROUP, INC. OK C:\WINDOWS\system32\TSSOFT32.ACM 1.01 8.00 KB (8,192 bytes) 8/4/2004 8:00 AM
c:\windows\system32\msg711.acm Microsoft Corporation OK C:\WINDOWS\system32\MSG711.ACM 5.1.2600.0 (xpclient.010817-1148) 9.00 KB (9,216 bytes) 8/4/2004 8:00 AM
c:\windows\system32\msgsm32.acm Microsoft Corporation OK C:\WINDOWS\system32\MSGSM32.ACM 5.1.2600.0 (xpclient.010817-1148) 19.50 KB (19,968 bytes) 8/4/2004 8:00 AM

[Video Codecs]

CODEC Manufacturer Description Status File Version Size Creation Date
c:\windows\system32\ir50_32.dll Intel Corporation Indeo® video 5.10 OK C:\WINDOWS\system32\IR50_32.DLL R.5.10.15.2.55 737.50 KB (755,200 bytes) 8/4/2004 8:00 AM
c:\windows\system32\msh261.drv Microsoft Corporation OK C:\WINDOWS\system32\MSH261.DRV 5.1.2600.2180 184.00 KB (188,416 bytes) 3/30/2007 3:49 AM
c:\windows\system32\tsbyuv.dll Microsoft Corporation OK C:\WINDOWS\system32\TSBYUV.DLL 5.1.2600.0 (XPClient.010817-1148) 8.00 KB (8,192 bytes) 8/17/2001 6:36 PM
c:\windows\system32\msyuv.dll Microsoft Corporation OK C:\WINDOWS\system32\MSYUV.DLL 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158) 17.00 KB (17,408 bytes) 8/3/2004 8:56 PM
c:\windows\system32\ir41_32.ax Intel Corporation OK C:\WINDOWS\system32\IR41_32.AX 4.51.16.03 828.50 KB (848,384 bytes) 8/4/2004 8:00 AM
c:\windows\system32\msvidc32.dll Microsoft Corporation OK C:\WINDOWS\system32\MSVIDC32.DLL 5.1.2600.0 (xpclient.010817-1148) 25.00 KB (25,600 bytes) 8/4/2004 8:00 AM
c:\windows\system32\ir32_32.dll Intel(R) Corporation OK C:\WINDOWS\system32\IR32_32.DLL Not Available 194.50 KB (199,168 bytes) 8/4/2004 8:00 AM
c:\windows\system32\iyuv_32.dll Microsoft Corporation OK C:\WINDOWS\system32\IYUV_32.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 46.50 KB (47,616 bytes) 8/3/2004 8:56 PM
c:\windows\system32\msrle32.dll Microsoft Corporation OK C:\WINDOWS\system32\MSRLE32.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) 11.00 KB (11,264 bytes) 8/4/2004 8:00 AM
c:\windows\system32\iccvid.dll Radius Inc. OK C:\WINDOWS\system32\ICCVID.DLL 1.10.0.11 78.50 KB (80,384 bytes) 8/4/2004 8:00 AM
c:\windows\system32\msh263.drv Microsoft Corporation OK C:\WINDOWS\system32\MSH263.DRV 5.1.2600.2180 288.00 KB (294,912 bytes) 8/3/2004 8:56 PM

[CD-ROM]

Item Value
Drive D:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name PLEXTOR DVDR PX-708A
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMPLEXTOR_DVDR___PX-708A__________________1.12____\6&6C88E0&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), 48.38 KB (49,536 bytes), 8/4/2004 8:00 AM)

[Sound Device]

Item Value
Name SigmaTel High Definition Audio CODEC
Manufacturer SigmaTel
Status OK
PNP Device ID HDAUDIO\FUNC_01&VEN_8384&DEV_7627&SUBSYS_80862504&REV_1002\4&7142837&0&0201
Driver c:\windows\system32\drivers\sthda.sys (5.10.5143.0 nd491 cp1, 1.12 MB (1,171,464 bytes), 3/30/2007 4:46 AM)

[DJ Egg]

Hi


Hmm, what are the details of the BSoD error message?
(Stop message & error code)


If this was a proper clean install of Winamp 5.34 Pro, then have you rebooted since installing it?

A reboot is required on first-time installs, to make sure that the Sonic Burning/Ripping Engine is properly registered.

Does the problem persist if you uncheck "Use Sonic" in both:
1) Winamp > Prefs > Media Library > CD Ripping > Ripping tab
2) Winamp > Prefs > Plugins > Input > in_cdda > config?

Re: mp3 playback
Go to; Winamp > Prefs > Plugins > Output > DirectSound (out_ds) > config
and make sure your onboard sound chip (Sigmatel) is selected in the Device drop-down menu.

Also try checking/unchecking "allow hardware acceleration"

Go to: Winamp > Prefs > Playback
and uncheck everything in there (if anything was checkmarked).


If the CD problem persists, then we'll take things from there...

...maybe there's a conflict between Winamp\Sonic and some other running process?
(eg. one or more of: Creative Detector, Creative Service for CDROM Access, DVDIdlePro, NeroFilterCheck).

[mhuessy2]

Thanks for the attention, DJ Egg!

Hi,

I had had repeated Blue Screen of Death problems with new a computer's CD drives, nearly everytime I tried to play/rip an audio CD. I removed the controller card and one CD drive on it. That did NOT make any difference. Winamp produced bsod constantly.

You wrote;
"maybe there's a conflict between Winamp\Sonic and some other running process?
(eg. one or more of: Creative Detector, Creative Service for CDROM Access, DVDIdlePro, NeroFilterCheck)."

Trying to answer your post intelligently made me make some further tests & I found I had made a mistake in my first post. The problem was the Creative install. I offer this answer, in case someone else should have a similar problem.

The Creative player always worked, while everything else triggered a bsod (my Creative install is to make Zen players accessible: it loads the Creative player & requires WMP 10), which made me suspect the Creative install.

I said in my first post WMA worked, but I discovered in the follow-up tests that it worked only occasionally, while generally producing a bsod. It always produced a bsod if activated from 2x click on Explorer. = winamp was not the problem.

The install order, with rebooting & testing at every step should have been

<controller card>
(maybe WMA some version)
Creative
WMA out & reinstall


I think I may have failed to reinstall WMP 10 >>>>>>>>>> AFTER <<<<<<<<<<<< installing Creative, because -- probably -- WMP 10 was installed by the xp update process during the OS install process.

===>>>

WMP 10's presence -- or some other arbitrary version of WMP -- may be a precondition to installing some of the Creative software. OK. Further, WMP 10 definitely is a precondition to running the Creative software.

>>> BUT ALWAYS, after installing Creative stuff (my software was current with all Creatve updates & recommendations as of June 2006), if it went in AFTER WMA 10,

>>> remove WMP 10, reboot, and reinstall WMP.

The reinstall of WMP 10 seems to correct damage Creative does. Apparently Creative walks on some thing installed as part of WMP that every other program including windows itself -- in its updated form -- assumes will be present in a certain form. (Probably some sys file, bad/long outdated in it's Creative form.)