Is "Directory Listing" lists incorrect "current listeners" value?

[olegos]

Hi guys, searched your forum, but did not find an exact answer.

I’m trying to resolve an issue here and already has contacted my streaming host provider, but they said that they have no control over my problem.

That is way I am contacting you.

Below is my conversation with their support engineer and a problem description…

Could you please read through and see if his statements are correct because I think that something is not right here…


“Support: what is the issue?
Alex: I noticed that our Shoutcast "current listeners" value stats displayed incorrectly in directory listings...

Alex: Example:
When your control panel is displaying 40 of 50 listeners, Shoutcast directory only displays 13
http://www.shoutcast.com/directory/s...e&s=novoeradio

Later, I found the DNAS page and it said that 13 is the number of our unique listeners only.
http://s5.viastreaming.net:7020/

So, why are the rest of our listeners are not displayed in Shoutcast directory?

Based on that - the problem statement is:
SHOUTCAST DIRECTORY PAGE ONLY DISPLAYS THE NUMBER OF UNIQUE LISTENERS AND NOT TOTAL LISTENERS.

Alex: Since I have no control of that - most likely that it is a mis-configuration on your side between the Shoutcast server and Shoutcast directory service.

Support: its not
Support: thats shoutcast standard of the yp
Support: directory listing
Support: bot
Support: it always will take number of unique listeners

Alex: So it ONLY displays UNIQUE LISTENERS?

Support: and it will not always work, its not us thats doing it. it's their bot
Support: usuallay isnt exactly accurate but good general area of stations unique listeners

Alex: Ok. Let me ask Shoutcast support if they can check it"

Will really appreciate if anyone has a clear answer as to how it is supposed to work...

Best Regards,
Alex P.
NovoeRadio.com