Shoutcast DSP 1.9.1 not connecting to server.

[jasmineknight]

Hi all,
I am (as usual) desperately seeking help. I am new beginner to shoutcast and this forum. I have been searching all the forum for help, but to no avail, in dispair i can not continue, so here i post.
I wish to broadcast from my home computer to a local radio station via a server in another country. we set up and tested in May 2010 - all went well, shoutcast loaded and connected on the Shoutcast source DSP 1.9.1 with my own IP address and password.
But then a few days later the shoutcast gives me a "Not connected" message in the Output box when i try to attempt. i have tried other IP addresses and pass words with other ports and all that, but nothing. the IP addresses works on another computer but not on mine. i have searched the web and i am now in such a mess, i am exhausted and worried i have made matters worse.... PLEASE HELP i need this to work. Here's my details.


Operating System:
(XP Professional Version 2008 Service Pack 3

Server Location:
hosted in Trinidad & Tobago (I am in Grenada)

Do you have a Router?:
(Yes or No) ? I'm not sure?
I have a 4 Port Modem if that's the same thing.

Router Manufacturer:
ZHONE
Model #: 6212-13-300-OGN
ADSL 2+ 4PRT ANNEX A.

Internet type:
ADSL

Upstream:
find out your upload speed @ http://www.speedtest.net
With the above speedtest website i get 2.03mb/s Download and 0.29mb/s Upload speeds,
But on the LIME (my service provider) speedtest website i get 6.59mb/s Download and 0.25mb/s Upload... so i am sure you will know which is right.

do you have a Firewall?:
Well, yes there is the default Windows Security Centre Firewall, which i have disabled and then tried connecting and it made no difference.

Desired Bitrate:
128k is what i was advised by the radio station.

Internal Ip:
Connection-Specific DNS Suffix:
IP Address:.......192.168.1.10
Subnet Mask.....255.255.255.0
Default Gateway...192.168.1.1

External ip:
Didn't understand that link to Stream Solution.. but i hope this is the IP address you require
216.110.115.139

Portbase the port you setup in the sc_serv.ini file:
the main one i was given is 8025

Server Logs:
(taken from the shoutcast server)
I am not the server!!


Description of problem:
Well basically unable to connect to the server, sometimes i am told "Invalid Password" and its not.
PLEASE HELP ME!!
Any other info you need just ask and i will send.

[jasmineknight]

I would really appreciate a response and help with this.
Why is no-one sending a reply?????
I thought that was the point of the forum... for assistance.
Am i missing something???
PLEASE someone in admin or the Shoutcast team i need some kind of response.!

[thinktink]

Have you verified that the remote server that you are sourcing to (from the DSP) is still working and setup correctly?

[jasmineknight]

Thank you so much for your reply, i was geginning to think no one would respond.
Yes, the server is constantly used and operating for the radio station to the website. but i do not seem to be able to connect to it.

any clues.

[thinktink]

What's the IP(or DNS name) and port number of the remote server so it can be tested to see if it's the server or if it's just your computer/network/ISP. If you're worried about privacy you can PM it to me.