Hello, not sure where this needs to go but maybe someone can direct me as Winamp's page is very, very vague about how to directly contact Nullsoft (Winamp) for customer service issues.
I searched help, and google wallet indicates you have 15 minutes to request a refund on an app purchase. Cool, I got that. gw says that if the play store is not letting you download an app you have previously purchased, you 'may have purchased it under another account'. Makes sense, buying something under the wrong account and not being able to find it while logged into a different account. Google wallet also says if you have further issues with an app, contact the developer (which basically loops right back here, the winamp's forums)
I purchased the app under my gmail account. I logged into said gmail account and also logged into google wallet under the same account. I am able to view all (3) purchases I have ever made, including:
Nullsoft, Inc. - Winamp Pro Bundle View Order $4.99
Keep in mind, all this is done under 1 gmail account that i am using for gmail and google play, since it's all tied in anyway.
If google wallet is displaying that it knows I purchased winamp, why (while under the same account) is it directing me to pay for the app again? I think this is more of an issue with Google Play, but google play help directs me to contact the developer. I don't know what to do. Bottom line is I purchased the app, spent the money, can't redownload it and am slightly annoyed that resolving such a (what seems to be) simple issue is taking so long.
ANY help would be great! Thanks!