Old 9th May 2012, 19:03   #1
cest_moi_cheeky
Junior Member
 
Join Date: May 2012
Posts: 3
bought winamp android ##but big hassle!!

- one month ago-
I was looking at my android fone and thought "hey for £3.20 i can have a good sound on this- and plug in all over the place"- bought the winamp android.. and THAT WAS THE LAST I EVER HEARD OR SAW OF IT!!
never received a download link, nothing.. contacted twice the winamp support... guess what???
NOTHING, NADA, RIEN...
second email...

you guessed it.. NOTHING..
so the question is..
is it a con???
or are they just "messers" ?
anyway, nothing to lose now, so i thought i would put a post here..
btw my fones a samsung- but seeing as the "support" from winamp seems to be appalling, i doubt if i will ever be able to get it working on my fone, if i ever receive it..
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Old 9th May 2012, 23:48   #2
DJ Egg
Techorator
Winamp Team
 
Join Date: Jun 2000
Posts: 35,487
Hi

Where did you send the email?
Try: feedback (at winamp.com)

Be sure to include the gmail account associated with your purchase.
The google order number from Google Wallet would also help....

Was it the in-app upgrade from free to Pro?
Or did you purchase the separate Winamp Pro stub?

It's all pretty much automated with the Android Market / Google Play.

For the in-app upgrade, (re)install the free version:
https://market.android.com/details?i...ullsoft.winamp

As long as you are logged into the same Google aact on your phone with which you made the purchase, then it will automatically recognize that you've already upgraded to Pro.
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Old 15th May 2012, 20:43   #3
Jojotjuh
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Join Date: May 2012
Posts: 4
WinAMP is not responsible for how google's store functions - if anything went wrong, it's google's fault.

Try logging into the google android market from your computer and seeing if it actually registered as purchased.
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