Originally Posted by Aminifu
I understand you have a problem and want it fixed. But you're not helping. Computers are complex machines in general and nobody can guess what your specific hardware and software setup is. Can't look over your shoulder from here and see what you got and what you're trying to do.
It may seem like a hassle and you don't have to answer my questions (I was mostly guessing from what info you have provided). But if you want official help you need to follow the troubleshooting steps and provide all
the info requested in the link I posted above (# 8). Since yours is a video problem even more info than normal is required. It's really not good enough to just not run the dxtory software. You need to return to a clean install as described in the link and start from there (with help from here) in order to find the problem and hopefully a solution.
Or you can wait and hope someone with the same problem (and a solution) sees your post and responds. Or you can try other software. Kinda brutal, but that's how it is with this kind of trial and error support (when remotely connecting to your system is not possible).
Ok let me try this again
1) Make sure you have the latest version of Winamp 5 from winamp.com
Remove ALL third party plugins and confirm a clean install.
2) Make sure you have the latest versions of DirectX and your soundcard/videocard drivers; Win2k/XP users - make sure that you have the latest service pack installed.
3) Read these threads first:
Known Winamp 5 Bugs
Official Winamp 2.x Bug List (defunkt!)
Official 3rd-party Plugin Bug List
This is to make sure you're not reporting a bug that is already known or other common problems.
1) Please include full details about your computer - what hardware does it have (soundcard type, videocard type, etc) and what operating system (OS) does it run. For NT4/Win2k/WinXP, please mention what service pack has been installed if you have updated it with a service pack.
Operating System: Windows 7 Ultimate 64-bit SP1
System Manufacturer: BIOSTAR Group
System Model: H61MH
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 16GB RAM
DirectX Version: DirectX 11
NVIDIA GeForce GT 520
Audio: Realtek HD Audio ( updated latest driver )
2) Make sure that you write down the exact steps to reproduce the bug (very important to make the lives of everyone a lot easier).
- Launch Winamp ( clean install no plugins )
load my movie playlist ( has about 200 movies in the playlist )
i let the movies play out until the crash happens. about 5-6 movies in winamp crashes
3) If possible/relevant, include a short sample of the file that causes the problem/bug by uploading it to a free webserver/your own webserver. Remember, 3rd party plugins are not written by Nullsoft, so if you have problems with those plugins, report to the author of the plugin, not here.
Files are to big 700mb there movies
4) If you are reporting a crash, write down exact crash info, this will make it much easier for us to track down the problem (again: update everything to latest versions before reporting, otherwise it will be useless).
Problem Event Name: APPCRASH
Application Name: winamp.exe
Application Version: 22.214.171.12499
Application Timestamp: 4ee2440b
Fault Module Name: mp4v.w5s
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4ee24415
Exception Code: c0000005
Exception Offset: 000228e7
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
the reason i want to use winamp is because i can use a different output for the sound ( virtual audio cable ) but i disabled that while the clean install happened. if this is not enough information i dont know what is i followed all the steps