Old 17th February 2014, 15:48   #1
007pcservice
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[Split] YP Migration Outage Related Posts

Hi everyone,
My stations don't appear at Yellow Pages (YP) of shoutcast.com also many internet stations I believe have the same problem. I don't know when the YP listing will be back? Is anyone know?
http://www.007pcservice.gr


[edit - DrO]
the posts in this thread were split from http://forums.winamp.com/showthread.php?t=375305 after the core issue (YP listing failures) was resolved on the 18th February 2014 @ 15:00 GMT.
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Old 17th February 2014, 16:12   #2
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007pcservice: there is no trace of your DNAS in the system which would explain why it's not searchable via the means that are still working (as you need to re-read the first post which clarifies what is expected to be broken).

the only suggestion is to restart your DNAS server(s) and check the DNAS logs (which is a general thing to do anyway when you're not showing up in the listings).

[edit - 16:30 GMT 18 Feb 2014]
although listing issues should be resolved now, there is no source connected for this stream which is why it is now not listed.
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Old 17th February 2014, 17:30   #3
bourbontobeale
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DrO, thanks for the info, sadly unusual for large web companies to think of the "little guys" while making major changes, well done you.

I know you've got your hands full, so this is a relatively small issue, however, as 007pcservice stated, our station is not in the directory either, even though our station is up, and I didn't see anything odd in the logs, other than a lot of "yp.shoutcast.com touched!
" entries in the last 24 hours, possibly over 100.

The reason I thought the directory issue is worth mentioning... There is only 1 station showing in all of the "blues" genre (our genre as well), so, it looks like a larger issue than DNAS (our DNAS seems to be fine)

I completely understand if this is a migration issue, with over 16k stations there are sure to be "bugs", just wanted to mention that 007's issue isn't a one-off.

Best of luck, drink lots of red bull, and we'll see you on the other side.

Michael Clark
Bourbon to Beale Blues Radio
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Old 17th February 2014, 18:12   #4
Geeque112
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Thank you DrO for your continued support with Shoutcast, you are appreciated.

We are getting "Waiting on a Directory response" status and all our 10 streams have stopped.
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Old 17th February 2014, 19:07   #5
josephbe
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i get this on my log file
yp.shoutcast.com gave extended error (Cannot see your station/computer from the Internet, disable Internet Sharing/NAT/firewall/ISP cache - see http://wiki.winamp.com/wiki/SHOUTcast_YP_Nak_Errors [480])
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Old 17th February 2014, 22:03   #6
TyroneOnline
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my station is currently offline. we received NO NOTICE that this was going to happen. Our server is currently running as it should, but we have no YP listing and therefore cannot broadcast. I was cut off mid-show too, not very professional to do that without warning

any idea how long this will take to sort? we went offline around 9.40pm UK time while i was on the air. and why did we not get any warning??
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Old 17th February 2014, 22:30   #7
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this will take a couple of hours or days i guess lucky had an alternative player on my site so people could tune in as normal
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Old 17th February 2014, 22:33   #8
Obsdark
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Thanks Dro for the information, as always, apreciated.
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Old 17th February 2014, 22:35   #9
TyroneOnline
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@josephbe: how is an alternative player working? still needs YP listing on the driving server. none of my alternetive players are working
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Old 17th February 2014, 22:40   #10
josephbe
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Quote:
Originally Posted by TyroneOnline View Post
@josephbe: how is an alternative player working? still needs YP listing on the driving server. none of my alternetive players are working
sent you pm
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Old 17th February 2014, 23:07   #11
TyroneOnline
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i'm ditching shoutcast, switching to icecast
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Old 17th February 2014, 23:25   #12
JustHostWith.Us
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You weren't expecting any issues with the transition, Tyrone? I love both Icecast and SHOUTcast equally and actually use both, but certainly won't be running just because of a transition period. I don't rely on the SHOUTcast directory alone (not at all, really). The stations (terrestrial and streaming) are listed in other directories and have custom players on their web sites.

Chris
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Old 18th February 2014, 00:18   #13
Bytemann
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Nothing like trashing a good thing!!
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Old 18th February 2014, 01:39   #14
hal2k
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The transition hasn't been smooth for me. After rebooting the server, I began getting
[YP2] Connection attempt failed. YP2 error code is 480 (Cannot see your station/computer (URL: http://xxx.xx.xx.xxx:9000/stream/1/) from the Internet, disable Internet Sharing/NAT/firewall/ISP cache.)

Nothing had changed. I am not behind a firewall. It previously worked. I am able to bring up the web administration interface, even from home (so I don't think it's a port forwarding/firewall issue). As of an hour or so ago, I am getting

Request [http://yp.shoutcast.com:80/yp2] generated unknown http response code (502) Bad Gateway Restarting in One Minute.

Eventually it times out. I have been through the forums for possible solutions and found a few suggestions, most of which don't apply to me (things worked before today). I am wondering if what I am experiencing is related to the switchover.
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Old 18th February 2014, 01:52   #15
Geeque112
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All of our streams are now back online, they all came back few minutes ago..... Thank you Shoutcast team !!
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Old 18th February 2014, 02:15   #16
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I keep having NAK issues as well

but I can connect to the stream from outside my host IP. This is very frustrating, as I can't tell whether my system is up or down from just lookng at my DNAS GUI.

Is there any indication how long this NAK issue is going to last?
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Old 18th February 2014, 02:36   #17
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and now 404 and 502 error codes. wtf shoutcast? This is making me really sad about the transition of ownership.
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Old 18th February 2014, 03:01   #18
sly2kusa
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Was suddenly getting this today...

02-18 03:46:46 ERROR [YP] Request [http://yp.shoutcast.com:80/yp2] generated unknown HTTP response code (502) Bad Gateway Restarting in 30 seconds.


Did not know what was going on, so I reloaded my stations configuration, and now it is down all together!

2014-02-18 03:54:42 ERROR [DST x.x.x.x sid=1] SHOUTcast 2 client connection rejected. Stream not available as waiting on a Directory response. Agent: `WinampMPEG/5.65, Ultravox/2.1'


Wish I would have had a heads up about this switch over today. When will this be fixed? Please someone contact me at sly2kusa@hotmail.com
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Old 18th February 2014, 06:56   #19
sly2kusa
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Quote:
Originally Posted by sly2kusa View Post
Was suddenly getting this today...

02-18 03:46:46 ERROR [YP] Request [http://yp.shoutcast.com:80/yp2] generated unknown HTTP response code (502) Bad Gateway Restarting in 30 seconds.


Did not know what was going on, so I reloaded my stations configuration, and now it is down all together!

2014-02-18 03:54:42 ERROR [DST x.x.x.x sid=1] SHOUTcast 2 client connection rejected. Stream not available as waiting on a Directory response. Agent: `WinampMPEG/5.65, Ultravox/2.1'


Wish I would have had a heads up about this switch over today. When will this be fixed? Please someone contact me at sly2kusa@hotmail.com


OK - my listening links are working again (at least from my own system), but in Winamp's status page in my player - it does state the following...

'Server is currently up and unable to connect to the Directory.
Listeners are allowed and the server will act like it is private.'

Outages being what they are - I guess this one was inevitable, but it still would have been nice to have had some sort of warning (I do work for a band with this station, and I really can't have it be down without knowing in advance).

Regardless - it's obviously you guys are working on it, so thank you!
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Old 18th February 2014, 07:22   #20
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I will be looking at and responding to peoples specific issues as applicable over the next few hours.

however there had been a notice that things were going to happen from the whole sale notice - yes I'm sure it would have been nice to have a specific date but things were taking longer on our side so initial estimates would have been missed anyway.

and I'm suspecting a number of the connectivity issues are relating to the change if the YP server addresses and it is all being looked into.

so I apologise for the issues people are seeing but there were always going to be some bumps in the road when moving the whole of the back end systems to a new setup (as has been done in a very short time) so please bear with things.


and can I repeat the note in the first post, if you are having issues, especially if not being listed, in that as much information including errors and any DNAS addresses need to be provided to help speed up finding what the issue is.
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Old 18th February 2014, 07:29   #21
tigerboy87
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cant find my radio on the shoutcast list!

dear sir,

i cant find my radio station in the list ?

what happend?

will it come baCK?

Or must i do anything?

thanks
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Old 18th February 2014, 07:41   #22
DrO
 
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see the last line of my post above yours - without that information I cannot do much in relation to your listing issue.
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Old 18th February 2014, 08:02   #23
tigerboy87
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http://188.138.19.96:8160/ this is my dnas...site...shall i restart all of my relayed servers? also this server?
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Old 18th February 2014, 08:50   #24
Silversasa
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Quote:
Originally Posted by josephbe View Post
i get this on my log file
yp.shoutcast.com gave extended error (Cannot see your station/computer from the Internet, disable Internet Sharing/NAT/firewall/ISP cache - see http://wiki.winamp.com/wiki/SHOUTcast_YP_Nak_Errors [480])
I have the same issue. I've not firewall or NAT enabled
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Old 18th February 2014, 08:51   #25
ulysse31
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Hi DrO
my main server isn't listed :
http://37.59.38.233:8010/

Thanks for the help !
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Old 18th February 2014, 09:26   #26
tigerboy87
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i am waiting for the answer too... dont know how to correct this
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Old 18th February 2014, 09:31   #27
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tigerboy87: it is being looked into, but i'm still in the process of determining what needs to be looked at amongst all of the other people who have reported issues in addition to yours. and i did say in my first reply this morning (~2hrs ago) that it's going to take a few hours for me to check through things as i also need to analysis the server logs.
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Old 18th February 2014, 09:35   #28
tigerboy87
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thanks dro you are simply great
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Old 18th February 2014, 09:36   #29
mitschi23
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hi there,

same issue here:

Quote:
msg:[YP2] Connection attempt failed. YP2 error code is 480 (Cannot see your station/computer (URL: http://144.76.106.52:7000/electronic.mp3) from the Internet, disable Internet Sharing/NAT/firewall/ISP cache.)
I'll move the server into private mode for now to keep things running.
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Old 18th February 2014, 09:37   #30
DrO
 
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mitschi23: if update to using v2.2.1 then it will allow listeners to connect despite that issue (as you're on v2.0 still it seems). plus it's easier to check issues against a DNAS that's throwing such errors if it's still attempting to be listed.
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Old 18th February 2014, 09:54   #31
mitschi23
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Thanks for the hint.

Btw. the downloads at least for linux 32+64 bit are tar archives not tar.gz as their file extensions suggest.
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Old 18th February 2014, 09:57   #32
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ok, isn't much which can be done about the downloads currently (they're still on AOL hosting), but have made a note to double-check things with the build setup when we're hopefully able to provide a new DNAS release.
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Old 18th February 2014, 10:08   #33
toma0
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the yp 2 shoutcast platform not worked for me,becase is the same problem with firewall and alternate with error 480 ''server is curently up and received Directory error code 480''
http://radioindependence.zapto.org:8000/
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Old 18th February 2014, 10:21   #34
tigerboy87
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dont worry...dro is checking ...i have the same problem ..am waiting till the problem is solved. The thing is that alot of radios are not listed on shoutcaST.com due to this problem... so lets all wait and hope dro clears it
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Old 18th February 2014, 10:22   #35
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for those using a v2 DNAS, i'm currently focusing on the YP2 / v2 DNAS listing issues as that does appear to be a DNAS related issue. - listing issues resolved @ 15:00GMT 18th Feb 2014

-------------------------------------------------------------------------------------

for others on v1 DNAS, it is seemingly looking like the issue with not being listed is stemming from a DNS caching (either on the host machine or in the v1 DNAS itself) and would strongly suggest people check the DNAS for any YP or NAK errors and provide them in their posts followed by a restart of the DNAS (which will at least remove the DNS caching in the DNAS).

-------------------------------------------------------------------------------------

and for anyone who has explicitly set the ypaddr option in the DNAS's configuration file, you need to remove it and restart the DNAS server (as that is forcing the DNAS to use the AOL YP servers which still appear to be running at the moment but should not be used if you want to be listed.
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Old 18th February 2014, 10:40   #36
tigerboy87
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dear dro
thank you for the message.
i am useing the v1 of the DNAS and i have restartet it already
i get this error: <02/18/14@11:34:21> [yp_add] yp.shoutcast.com gave error (nak)
<02/18/14@11:34:21> [yp_add] yp.shoutcast.com gave extended error (Cannot see your station/computer (URL: http://188.138.19.96:8160) from the Internet, disable Internet Sharing/NAT/firewall/ISP cache - see http://wiki.winamp.com/wiki/SHOUTcast_YP_Nak_Errors [480])

thank you i think this is what u need to clear the problem.
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Old 18th February 2014, 10:43   #37
DrO
 
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what you're seeing is the v1 equivalent of the v2 issue. so yes it's related.
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Old 18th February 2014, 10:46   #38
tigerboy87
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is the informartion i gave you enough ? or you need more infos?
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Old 18th February 2014, 10:51   #39
bourbontobeale
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DNAS & Directory Errors

DrO,

As one of the posters mentioned above, I'm seeing a lot of these errors in my log:

<02/18/14@04:32:08> [yp_add] yp.shoutcast.com gave extended error (Cannot see your station/computer (URL: http://184.95.62.170:9468) from the Internet, disable Internet Sharing/NAT/firewall/ISP cache - see http://wiki.winamp.com/wiki/SHOUTcast_YP_Nak_Errors [480])

My players seem to be working, but at a much lower listener count than usual, may be related, maybe not (as I'm not the only one with this particular error)

On the directory... Our station is listed again, in the main "blues" genre (even though it should be in "Delta Blues", however, the listener count is way off, and the song title is "stuck" on what was probably the last played before the switch, and neither changes, even if I restart the server, etc.

Sorry for the long post, figured more detail was better

Thanks so much for your help, you've been awesome!
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Old 18th February 2014, 12:28   #40
josephbe
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im getting this im on v1
<02/18/14@14:16:01> [yp_add] yp.shoutcast.com gave error (nak)
<02/18/14@14:16:01> [yp_add] yp.shoutcast.com gave extended error (Cannot see your station/computer (URL: http://91.121.27.223:8019) from the Internet, disable Internet Sharing/NAT/firewall/ISP cache - see http://wiki.winamp.com/wiki/SHOUTcast_YP_Nak_Errors [480])
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