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Old 16th January 2015, 13:08   #11
joaosaleiro
Junior Member
 
Join Date: Nov 2014
Posts: 6
Hi Stu,

thanks once again for the answer.
Most of these concepts are pretty new for me, so let's see if I understood correctly your suggestion:

1- I have to ask the end-user (with the problem) to download http://www.dependencywalker.com/
2- I have to send him the inetc.dll
3- I assume the dependency walker will return some kind of logging, that I have to ask the client to return to me, so I can paste it here.

Did I understand correctly?


Some of clients who had this issue had an anti-virus, but not all. Let me know if I got the steps right, so I can go forward and ask one of the users to try it out.

Thanks,

JS
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