Can't login to Radiomanager

williamdoyle · 25th October 2018, 12:03

Hello

I've needed to login to Radiomanager to create an Authhash for my station but whenever I go to login, it takes me to a login page that says it doesn't recognise my details (says my email or password is invalid). I am registered with Shoutcast (as far as I know).

I contacted Shoutcast support nearly two weeks ago but I've had no response yet.

Any help appreciated. I can provide my details upon request.

Thanks
Will

Marcus632 · 30th October 2018, 08:19

PrepaidGiftBalance

Quote:

Originally Posted by Marcus632

I'm also having trouble connecting to the Radio manager
regardless of the computer or web browser that I use (including Chrome or Torch). Pages are timing out and I can't connect to my audio page. Any thoughts as to why?

Any thoughts as to why?

vikflash · 30th October 2018, 14:45

Hi everybody

I got the same problem. It's really strange...

I can connect to help.shoutcast.com and reset my password eventually

but can't connect to radiomanager.shoutcast.com

If I click forgot password, it's says it sends an email to reset password but i never get it.

so i can't manage authhash:-(

This is really annoying

Please help !'

[edit] caps line adjusted , in forum language using this means you are shouting . ~NJK[/edit]

jorgear · 30th October 2018, 18:08

Same here!!! Impossible to enter the account !!! Please resolve it soon!!!

jorgear · 31st October 2018, 16:09

Still no answer from moderators? No solution? No response? Please solve this trouble soon!

CafeElle · 25th November 2018, 18:12

Same problem here. No connection to Radiomanager.shoutcast.com although my account is valid. What is going wrong. Server keeps saying "email or password invalid".

Asked support twice to help via mail. No respons.
No mail after 'resetting' password.

I like to authhash my station.

Mawex · 4th December 2018, 13:19

Having same problem, please help?

CafeElle · 7th December 2018, 06:12

3rd time I wrote to Shoutcast support revering to this problem.
Until now: absolute silence (even no 'mail received conformation')
Very unprofessional not to respons or solve the problem.
It's frustrating as hell

NurLutix · 7th December 2018, 07:31

Luckily, I can sign up. I can't hear my stream about it either, but otherwise it all works.

stoicite · 19th January 2019, 04:00

does anyone else still have this issue?

vikflash · 19th January 2019, 09:26

I don't know if it's same problem but may be it will help. Don't know...

I had the "invalid password" message for a month and could not connect to rmo until I realized that I had to choose a plan first and follow intructions on the pricing page of shoutcast. After this moment I had no more problem connecting... Did you choose a plan on this page?

stoicite · 19th January 2019, 15:14

OMG! THAT WORKED! Thank you so much, dare I say... i love you! lol

25th October 2018, 12:03	#1
williamdoyle Junior Member Join Date: Oct 2018 Posts: 1	Can't login to Radiomanager Hello I've needed to login to Radiomanager to create an Authhash for my station but whenever I go to login, it takes me to a login page that says it doesn't recognise my details (says my email or password is invalid). I am registered with Shoutcast (as far as I know). I contacted Shoutcast support nearly two weeks ago but I've had no response yet. Any help appreciated. I can provide my details upon request. Thanks Will

30th October 2018, 14:45	#3
vikflash Junior Member Join Date: Oct 2018 Posts: 11	can't connect to radiomanager Hi everybody I got the same problem. It's really strange... I can connect to help.shoutcast.com and reset my password eventually but can't connect to radiomanager.shoutcast.com If I click forgot password, it's says it sends an email to reset password but i never get it. so i can't manage authhash:-( This is really annoying Please help !' [edit] caps line adjusted , in forum language using this means you are shouting . ~NJK[/edit]

7th December 2018, 06:12	#8
CafeElle Junior Member Join Date: Nov 2018 Posts: 2	Absolute silence at Shoutcast support 3rd time I wrote to Shoutcast support revering to this problem. Until now: absolute silence (even no 'mail received conformation') Very unprofessional not to respons or solve the problem. It's frustrating as hell

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30th October 2018, 18:08	#4
jorgear Junior Member Join Date: Nov 2017 Posts: 16	Same here!!! Impossible to enter the account !!! Please resolve it soon!!!

31st October 2018, 16:09	#5
jorgear Junior Member Join Date: Nov 2017 Posts: 16	Still no answer from moderators? No solution? No response? Please solve this trouble soon!

25th November 2018, 18:12	#6
CafeElle Junior Member Join Date: Nov 2018 Posts: 2	Same problem here. No connection to Radiomanager.shoutcast.com although my account is valid. What is going wrong. Server keeps saying "email or password invalid". Asked support twice to help via mail. No respons. No mail after 'resetting' password. I like to authhash my station.

4th December 2018, 13:19	#7
Mawex Banned Join Date: Dec 2018 Posts: 6	Having same problem, please help?

7th December 2018, 07:31	#9
NurLutix Senior Member Join Date: Oct 2017 Location: Germany Posts: 146	Luckily, I can sign up. I can't hear my stream about it either, but otherwise it all works.

19th January 2019, 04:00	#10
stoicite Junior Member Join Date: Jan 2019 Posts: 4	does anyone else still have this issue?

19th January 2019, 09:26	#11
vikflash Junior Member Join Date: Oct 2018 Posts: 11	I don't know if it's same problem but may be it will help. Don't know... I had the "invalid password" message for a month and could not connect to rmo until I realized that I had to choose a plan first and follow intructions on the pricing page of shoutcast. After this moment I had no more problem connecting... Did you choose a plan on this page?

19th January 2019, 15:14	#12
stoicite Junior Member Join Date: Jan 2019 Posts: 4	OMG! THAT WORKED! Thank you so much, dare I say... i love you! lol