Old 26th January 2010, 16:14   #1
psomerset
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WinAmp 5.572 Fails to Start After Upgrade

I've been using WinAmp without problems for YEARS! Today I downloaded 5.572, and it won't run.

The attached pic shows what I've downloaded, the display from Control Panel -Add & Remove Software showing that it is installed, and the error message saying that MSVCR90.dll is missing.

I've done the download and install twice with the same result. WinAmp won't run from either the desktop shortcut, the QuickLaunch bar or Start-Programs.

Where to now?
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Old 26th January 2010, 17:07   #2
DJ Egg
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Hmm, strange...

Info required <-- click!

WinXP, yes?
Is it sp3?

Please attach a List of Plugins via the standalone app.

What security/av software is running? (a HijackThis log will show us this, and more)

Does the following folder & files exist?

%ProgramFiles%\Winamp\Microsoft.VC90.CRT\msvcr90.dll & Microsoft.VC90.CRT.manifest

Does installing the Microsoft Visual C++ 2008 SP1 Redistributable fix the problem?
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Old 28th January 2010, 02:33   #3
mikepalmer852
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same problem here

I have the same problem. I installed Winamp pro with XP.
I was able to plac .Flac files with no problem previously and now the program drives my CPU usage to 100%. The only way I can terminate the program is to stop the process with task manager.

Mike
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Old 29th January 2010, 15:07   #4
psomerset
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I'm running McAfee as supplied by Comcast.

%ProgramFiles%\Winamp\Microsoft.VC90.CRT\msvcr90.dll & Microsoft.VC90.CRT.manifest exist.

installing the Microsoft Visual C++ 2008 SP1 Redistributable fix the problem? NO. I installed it and rebooted.

The problem still exists.
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Old 30th January 2010, 21:55   #5
MaineTech
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This is my first post (and it took 7 tries to create an account... whew)

While fairly new to WinAmp, I've been a programmer and troubleshooter for 25 years. That being said...

Given the description you presented the first things I would try is:

a. Scan the entire hard drive for a duplicate instance of the DLL(s); you may have two or more copies with different versions.

b. Once in a blue moon XP Theme settings can throw a monkey wrench, and

c. It never hurts to run "Chkdsk C: /f" and reboot.

Good Luck
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Old 2nd February 2010, 20:54   #6
MaineTech
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Update

I had some spare time, so....

I checked 'winamp.exe' with a dependency checker which shows all calls from one file to all others it touches.

It declared that the msvcr90.dll could not be found either, but I am not getting any application errors. It does indeed exist in a winamp subfolder.

If I was experiencing your problems I would try disabling all XP theme settings (and reboot), and if that doesn't work try disabling everything non-essential running on your machine which might show some positive results.

First and foremost I would set the XP desktop theme to the plain-jane 'Windows XP' style. I've seen this fix a lot of other issues.
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Old 4th February 2010, 22:31   #7
SmashManiac
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I have the exact same problem. And I'm not alone: http://blog.winamp.com/2009/12/17/wi...now-available/

I have Windows XP SP3. Installing Microsoft Visual C++ 2008 SP1 Redistributable has no effect. Renaming the Plugins folder has no effect either. I can also confirm that both files are installed correctly:
C:\Program Files\Winamp\Microsoft.VC90.CRT\msvcr90.dll
C:\Program Files\Winamp\Microsoft.VC90.CRT\Microsoft.VC90.CRT.manifest

I also checked using Process Monitor in order to determine where Winamp attempts to locate the file. Here are the results:
code:
0 18:14:48,6225990 winamp.exe 2764 QueryOpen C:\Program Files\Winamp\MSVCR90.dll FAST IO DISALLOWED
1 18:14:48,6227864 winamp.exe 2764 CreateFile C:\Program Files\Winamp\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
2 18:14:48,6232763 winamp.exe 2764 QueryOpen C:\WINDOWS\system32\MSVCR90.dll FAST IO DISALLOWED
3 18:14:48,6239644 winamp.exe 2764 CreateFile C:\WINDOWS\system32\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
4 18:14:48,6243817 winamp.exe 2764 QueryOpen C:\WINDOWS\system\MSVCR90.dll FAST IO DISALLOWED
5 18:14:48,6245689 winamp.exe 2764 CreateFile C:\WINDOWS\system\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
6 18:14:48,6249909 winamp.exe 2764 QueryOpen C:\WINDOWS\MSVCR90.dll FAST IO DISALLOWED
7 18:14:48,6252674 winamp.exe 2764 CreateFile C:\WINDOWS\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
8 18:14:48,6256280 winamp.exe 2764 QueryOpen C:\Documents and Settings\Utilisateur\MSVCR90.dll FAST IO DISALLOWED
9 18:14:48,6257429 winamp.exe 2764 CreateFile C:\Documents and Settings\Utilisateur\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
10 18:14:48,6260704 winamp.exe 2764 QueryOpen C:\Program Files\Winamp\MSVCR90.dll FAST IO DISALLOWED
11 18:14:48,6262605 winamp.exe 2764 CreateFile C:\Program Files\Winamp\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
12 18:14:48,6264732 winamp.exe 2764 QueryOpen C:\Program Files\Fichiers communs\ArcSoft\Bin\MSVCR90.dll FAST IO DISALLOWED
13 18:14:48,6266275 winamp.exe 2764 CreateFile C:\Program Files\Fichiers communs\ArcSoft\Bin\MSVCR90.dll PATH NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
14 18:14:48,6271158 winamp.exe 2764 QueryOpen C:\MinGW\bin\MSVCR90.dll FAST IO DISALLOWED
15 18:14:48,6275400 winamp.exe 2764 CreateFile C:\MinGW\bin\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
16 18:14:48,6280002 winamp.exe 2764 QueryOpen C:\WINDOWS\system32\MSVCR90.dll FAST IO DISALLOWED
17 18:14:48,6283727 winamp.exe 2764 CreateFile C:\WINDOWS\system32\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
18 18:14:48,6288524 winamp.exe 2764 QueryOpen C:\WINDOWS\MSVCR90.dll FAST IO DISALLOWED
19 18:14:48,6291124 winamp.exe 2764 CreateFile C:\WINDOWS\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
20 18:14:48,6296716 winamp.exe 2764 QueryOpen C:\WINDOWS\system32\wbem\MSVCR90.dll FAST IO DISALLOWED
21 18:14:48,6299188 winamp.exe 2764 CreateFile C:\WINDOWS\system32\wbem\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
22 18:14:48,6300091 winamp.exe 2764 QueryOpen C:\Program Files\Java\jre1.5.0_05\bin\MSVCR90.dll FAST IO DISALLOWED
23 18:14:48,6300421 winamp.exe 2764 CreateFile C:\Program Files\Java\jre1.5.0_05\bin\MSVCR90.dll PATH NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
24 18:14:48,6301011 winamp.exe 2764 QueryOpen C:\Program Files\Fichiers communs\GTK\2.0\bin\MSVCR90.dll FAST IO DISALLOWED
25 18:14:48,6301357 winamp.exe 2764 CreateFile C:\Program Files\Fichiers communs\GTK\2.0\bin\MSVCR90.dll PATH NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
26 18:14:48,6304252 winamp.exe 2764 QueryOpen C:\WINDOWS\system32\windowspowershell\v1.0\MSVCR90.dll FAST IO DISALLOWED
27 18:14:48,6306827 winamp.exe 2764 CreateFile C:\WINDOWS\system32\windowspowershell\v1.0\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
28 18:14:48,6308650 winamp.exe 2764 QueryOpen C:\Program Files\Fichiers communs\Roxio Shared\10.0\DLLShared\MSVCR90.dll FAST IO DISALLOWED
29 18:14:48,6310100 winamp.exe 2764 CreateFile C:\Program Files\Fichiers communs\Roxio Shared\10.0\DLLShared\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
30 18:14:48,6311606 winamp.exe 2764 QueryOpen C:\Program Files\Fichiers communs\Roxio Shared\DLLShared\MSVCR90.dll FAST IO DISALLOWED
31 18:14:48,6312650 winamp.exe 2764 CreateFile C:\Program Files\Fichiers communs\Roxio Shared\DLLShared\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
32 18:14:48,6314361 winamp.exe 2764 QueryOpen C:\Program Files\Fichiers communs\Roxio Shared\DLLShared\MSVCR90.dll FAST IO DISALLOWED
33 18:14:48,6315470 winamp.exe 2764 CreateFile C:\Program Files\Fichiers communs\Roxio Shared\DLLShared\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
34 18:14:48,6317385 winamp.exe 2764 QueryOpen C:\Program Files\Fichiers communs\Roxio Shared\10.0\DLLShared\MSVCR90.dll FAST IO DISALLOWED
35 18:14:48,6318876 winamp.exe 2764 CreateFile C:\Program Files\Fichiers communs\Roxio Shared\10.0\DLLShared\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a
36 18:14:48,6322068 winamp.exe 2764 QueryOpen C:\Documents and Settings\Utilisateur\Mes documents\Borland Studio Projects\Bpl\MSVCR90.dll FAST IO DISALLOWED
37 18:14:48,6324682 winamp.exe 2764 CreateFile C:\Documents and Settings\Utilisateur\Mes documents\Borland Studio Projects\Bpl\MSVCR90.dll NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a



In other words, Winamp checks pretty much everywhere except at the right place.

I tried copying both files directly in C:\Program Files\Winamp but when I do that I get a 0xc0000142 initialization error instead. >_<
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Old 5th February 2010, 00:15   #8
DrO
 
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loading of the dll is down to the OS so somehow it's not taking into account what the manifest file specifies and so starts looking through the system search path (which is what that output looks like).

however there has only been a few reports of it not working correctly which would point to something else on the installed system - maybe an antivirus app or something like that - preventing the Microsoft.VC90.CRT folder from being recognised as i'm sure there's a way to load a dll with a different search path which causes such as what was seen with the loading of the older nscrt.dll (precursor to the vc9 dll) by some AV apps - which led to having to have the dll also duplicated in the plug-ins folder.

either way i'm now getting out of my depth as the whole SxS stuff confuses me at this time of night.

-daz
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Old 5th February 2010, 15:35   #9
SmashManiac
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Personally I'm using AVG Free as my antivirus software.

Also, I always do a custom install when upgrading Winamp because I don't like having Winamp Library installed. Still, I don't see how it could cause this issue.

Yet another possibility is that I am using a French version of Windows.

I would be very surprised, but maybe it's one of those things?

In the meantime, is it possible to have a download link for version 5.56?
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Old 5th February 2010, 16:13   #10
DJ Egg
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The plot thickens....

Confirm that you're not running Winamp in compatibility mode
(winamp.exe -> Properties -> Compatibility tab: Everything should be unchecked)

Please also zip up & attach the two logs I asked for in my first reply (standalone "List of Plugins" & HijackThis logs)

Old unsupported versions can be found here:
http://www.filehippo.com/download_winamp/
http://www.oldversion.com/program.php?n=winamp
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Old 6th February 2010, 10:43   #11
MrJackson
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Same problem here, last month updated to 5572 and bango it crashes on load. got pissed off and stopped using Winamp but tonight after missing the convenience of the 'Amp' decided to have another go, so re-downloaded 5572 and CRASH down it goes in flames!!

So tuned into this forum to find others same problemo!!

Read the post about Plug-ins - although I'm only using the Messenger plugin I deleted all the files from the plug-in folder and whatchya know! Winamp! up and old sk00l on me desky!...

so while Winamp was running as Agent in task bar dropped all the files back in and double clicked the agent and presto skinned Winamp! playing in all its Ampy glory...

Havn't re-started me compy yetsky...
Havn't looked at which Plugy is doing the dirty on me Ampy...
All to report so far...
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Old 6th February 2010, 13:13   #12
DJ Egg
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Messenger plugin... as in... gen_msn7.dll?

If yes, then I've already added that thing to the auto disable section of the installer for the next release:
http://forums.winamp.com/showthread.php?threadid=316088
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Old 6th February 2010, 20:33   #13
SmashManiac
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Lucky for you MrJackson. Unfortunately that doesn't work for me - even when the Plugins directory is empty Winamp still crashes. Also, I don't have any gen_msn7.dll or any Messenger plugin that I could think of.

I included the HighJackThis log and the plugins list as requested in the ZIP file. Note that the error message was displayed during the HighJackThis scan. Also, when I ran nunz.exe to scan for plugins, I again got the MSVCR90.dll error right away, but thankfully the text files were still generated while the error message was displayed.

I also followed the tip generated by nunz.exe and opened winamp.exe with Dependency Walker, and even the tool cannot find MSVCR90.dll. Not only winamp.exe directly depends on it but also nsutil.dll, tataki.dll and zlib.dll. I also opened all DLL files located in the root directory manually and discovered that libflac.dll, libmp4v2.dll, libsndfile.dll and nde.dll are also dependent on that file.

Hope this helps!
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Old 6th February 2010, 21:47   #14
DJ Egg
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@SmashManiac

Hmm, so you can confirm that winamp.exe definitely isn't being run in Compatibility mode then?
(see my previous post)

All of the default system components (Winamp\System\*.w5s) and nearly all of the DLLs (Winamp & Winamp\Plugins folder) are msvcr90.dll-dependent (except for gen_jumpex, dsp_sps & vis_avs).

Notice how your my_plugin_list_ext.txt says "Loading test failed" next to almost everything.

All your 3rd-party plugins seem to be loading ok,
though I'm not sure if one or more of these are to blame for the overall problem...

gen_sripper.dll
in_CDReader.dll
in_APE.dll
dsp_pacemaker.dll
out_HQSP_Resampling.dll
out_volumelogic.dll
out_filewrite.dll

I recommend that you disable all of these for now
(move them into some backup folder somewhere else)


The log seems to suggest that these 3 files in the Winamp root dir could hold the key...

burnlib.dll
primosdk.DLL
lame_enc.dll

All 3 of those are listed as "loaded"

lame_enc.dll is from some 3rd-party plugin, maybe streamripper.

Winamp also installs a lame_enc.dll in the Plugins dir, alongside enc_lame.dll
but only if the MP3 Encoder is checkmarked in the installer options
(your plugin list shows no encoder plugins are present)

burnlib.dll is installed alongside the Rip & Burn media library plugin
primosdk.dll is installed alongside the Sonic Burning Engine.

burnlib.dll will be loaded by winamp.exe,
but might cause winamp.exe not to load properly if an old version of burnlib.dll is present...

I assume you unchecked these items in the installer options
but the old dll's from a previous installation are still present.

Did you try a clean install yet?
http://forums.winamp.com/showthread....d=161361#clean


Other than that, if it still fails, then try adding winamp.exe to the Exclusion List in AVG.

Something seems to be altering the loading path of dll's on your system.

WinXP and higher support side-by-side assembly
(ie. placing dependencies such as msvcr90.dll in subfolders),
but Win2k and older don't
(the dependency needed to be in the same folder as the exe or in %system% dir on Win2k)

So basically, it looks like something is messing with that loading structure on your system....
(which is why I asked about compatibility mode, ie. if Winamp is being run in Win2k or earlier mode).


[EDIT]

And hmm, any idea what this item is in your HJT log?

O4 - HKCU\..\Policies\Explorer\Run: [{3B1508EA-0AE9-3084-0525-050112050002}] "C:\Program Files\Fichiers communs\{3B1508EA-0AE9-3084-0525-050112050002}\Update.exe" mc-110-12-0000272
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Old 6th February 2010, 22:21   #15
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burnlib.dll is unlikely to be it as that's a resource only dll with no dll load dependencies.

however, with the talk of dll dependencies, SmashManiac can you see if dependency walker will load MSVCR90.DLL (should only be dependant upon KERNEL32.DLL) - just trying to think of what can be checked to rule out options.

the other thing would be to see what happens if AVG is completely disabled (if it can be) as i'm really starting to wonder if that is somehow altering the dll loading search path.

-daz
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Old 6th February 2010, 23:14   #16
MrJackson
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Back with a new XP boot-up in the morning...
first thing I notice is Ampy Agent gleaming at me from Tasky as it was before but this time double clicked to find Ampy up and shiny on me desky, and not "error failed to load appy"...

gen_msn7.dll is the plug-in and its back in and working...

checked the various skins on the Ampy and all seems OK!...

So I went from not being able to start Ampy to running it like nothing happened and all is forgiven kissy kissy...

What was that about WinAmpy?
you went drama queen pshyclo for a monthy
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Old 7th February 2010, 00:01   #17
SmashManiac
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@DJ Egg
Yes, I can confirm that Winamp is not running in Compatibility Mode. Sorry I forgot to mention that in my previous post. I also tried adding the Winamp directory in the exclusion list of AVG but nothing different happenned.

To verify I moved the 3 DLLs you mentionned as suspicious and I still had the same crash. As for lame_enc.dll, I actually put it there manually. It comes from Audacity.

I also checked what was the "Update.exe" entry... and the {3B1508EA-0AE9-3084-0525-050112050002} directory was empty. Guess it was just a leftover entry in the registry. In any case I deleted the directory and will clean the registry soon of that entry (I need to do a major cleanup of startup programs).

I'm surprised about burnlib.dll and primosdk.DLL because they shouldn't be there at all based on your comments. I'll try doing a clean install soon and I'll post the results.


@DrO
I was able to load MSVCR90.dll in Dependency Walker (and indeed it is only dependent to kernel32.dll).

As for AVG, the only way to completely disable it is to uninstall it. I might try it as a last resort if all else fails.
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Old 8th February 2010, 06:50   #18
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OK so I uninstalled Winamp and all of my plugins, and then I deleted what was remaining in the Winamp directory. After a clean install, I am happy to report that IT FINALLY WORKS!

However that didn't explained why it wasn't working before, so I opened winamp.exe with Dependency Walker, and guess what? MSVCR90.DLL is now detected correctly!

I then opened the Winamp directory in order to understand what was happening and then it struck me. There was a major difference, and it explains everything:

THE FILE WINAMP.EXE.MANIFEST NO LONGER EXISTS IN WINAMP 5.572!

Directly upgrading Winamp does not remove old files but rather overwrites them. This usually results in no trouble because obsolete files are simply not used by the updated application. However, manifest files are actually used by the operating system, so the previous reasoning does not apply. I believe this is what caused the MSVCR90.DLL crash.

Can somebody else verify if deleting winamp.exe.manifest indeed fixes the problem in order to confirm my theory?
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Old 8th February 2010, 10:41   #19
danzbar
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It works

I can confirm that deleting the winamp.exe.manifest file fixed the problem I was having with MSVCR90.dll being reported missing.
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Old 8th February 2010, 12:11   #20
DJ Egg
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D'oh!

Wow, afaik, we haven't used an external winamp.exe.manifest file for ages, maybe not since pre-5.1x days.

The manifest has been embedded inside winamp.exe for at least the past 5+ years.

So yup, that would explain it...

I'll add it to the list of files to remove by the installer for the next release.

Thanks, and hallelujah!
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Old 8th February 2010, 14:01   #21
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well that all makes sense then with the OS will use the external file instead of the built-in manifest file and explains why the msvc directory wasn't being included in the search path as it was being told to effectively ignore it (oh how i love those manifest files, heh).

-daz
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Old 8th February 2010, 17:26   #22
SmashManiac
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w00t, glad to help!
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Old 8th February 2010, 19:51   #23
DrO
 
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i think it's more that we're just glad to have finally worked it out incase it manifests (no pun intended) itself on other client installs.

-daz
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Old 14th February 2010, 20:19   #24
dcline123
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Still have MSVCR90.dll error.

Hold on one moment.
I installed Winamp 5.552 on a new XP sp3 install. I get the now famous MSVCR90.dll message.
I have no winamp.exe.manifest file on the system.
If I click through the error messages my Winamp will come up and work, but the message are very annoying.
I also have no antivirus program installed at this time.
I do not see this problem as fixed at this time.
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Old 14th February 2010, 20:23   #25
DJ Egg
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5.552 is not supported.
Did you mean 5.572?

Please attach your list of plugins (see my first post above).
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Old 15th February 2010, 12:22   #26
dcline123
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Yes I said 5.552 failed.

I read throught the entire thread and saw that 5.56 worked so I tried 5.552 which I had running on another pc with XP sp2 with no problem. Well 5.552 did not work on XP sp3. I got the error message about the ddl.
I went and got 5.572 to give it a shot and low and behold it loaded and is working just fine. I guess the problem is fixed in 5.572. Eureka !!
Thanks guys.
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Old 24th April 2010, 16:00   #27
kdg911
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I had the same MSVCR90.dll missing error.
Fix:

go to
C:\Program Files\Winamp

delete WINAMP.EXE.MANIFEST

Start winamp

done Thanks for the help people
Maybe we should update more often... lol
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Old 3rd May 2010, 11:29   #28
Squashed
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Ah! Solutions can be so easy as deleting one file. Finally I could update from 5.56 to the current 5.572.
Thanks everybody
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Old 9th June 2010, 14:31   #29
es_er
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Thanks a lot, that helped
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