Crashing Wma

Kaorichan2 · 22nd June 2006, 18:18

Winamp Crashes when using WMA files. I also want to change all the .wma's to .mp3's for my stepmania files. And thats the only files that work are .mp3's. I wonder if its my codecs that are screwing it up i have a Large codec pack for OGM's cause i download anime and there was no way around an OGM. Well...
The only question.
Why does winamp crash when using WMA files?

drewbar · 22nd June 2006, 20:13

Well, it doesn't here. And isnce you didn't really provide any useful information for troubleshooting....

full uninstall and reinstall
full system specs

Kaorichan2 · 23rd June 2006, 02:50

O_O; what kind of infomation? I have the latest Winamp. No Spy/ad/malware. Its a Dell <like zomg>
256 mb
64mb videocard
O_o thats all i rly know... and its a demention 2400
intel
pentium 4

drewbar · 23rd June 2006, 02:52

Quote:

Originally posted by drewbar
full uninstall and reinstall
full system specs

Links go *click*

Kaorichan2 · 23rd June 2006, 03:13

-PC or Motherboard make/model Dell, Mobo: Foxconn
-CPU & RAM : Dont know the cpu, Ram is 256 mb
-Sound card or chip: Sound blaster?
-Videocard: 64mb
-Windows OS (including Service Pack, eg. WinXP sp2): Win XP Sp2 (main) Vista beta (secondary)
-DirectX version (start > run > dxdiag) Direct X 7
-Winamp version (eg. 5.23) (i think its 5.24 or the latest one)
-Confirmation of the Winamp installation type (Pro, Full, Bundle, Lite) Bundle
-Whether you chose 'separate' or 'shared' user settings on the multi-user page: Separate
-of the installer options: froze up on the free music thing which i didnt want installed

Firewall: Microsoft firewall, Symantec 2005 & 2006 fire walls. (some reason 2005 wouldnt change...)
Music stuff: .wma's only wont work.
I checked ALL consistant files and conclude none are causeing Winamp to freeze while trying to play .wma's
Windows Media 9 (refuse to upgrade)
Firefox: Oh crap... i think 2.0?
oh and um i think i have a sony rip and a sonic ripper

llei32wang · 25th June 2006, 04:15

install the media library!

llei32wang · 25th June 2006, 04:27

If i want play WMA files, i must install media library .plase give me a reason!
Install wma plugin winamp will not crash(Do not copy in_wm.dll to plugins folder) ,but winamp also can not play wma files!

llei32wang · 25th June 2006, 04:39

winamp eg.5.24 any Winamp installation type (Pro, Full, Bundle, Lite)if it do not install media library ,it can not play wma files!
All installation type if his plugins folder has in_wm.dll or he copy in_wm.dll to plugins folder ,and do not install media library the winamp will crash!

llei32wang · 25th June 2006, 04:46

eg.5.23 or early version do not find this problem!

Kaorichan2 · 28th June 2006, 02:57

Is this a spam.. Gawd i dun understand a thing you said... O_O; maybe if someone said it in the idiots language.

Kaorichan2 · 28th June 2006, 02:58

i have media library installed too O_o; gawd

DJ Egg · 28th June 2006, 11:14

The 2 main things we need from the "more info" link are:

1. HijackThis log
2. my_plugins_list.txt

The HJT log will show us a list of all startup & concurrently running processes, so we can see if there's any possible conflicts (even if there isn't any malware present).

The plugins list will show us if you've got any 3rd-party plugins present which might be causing the problem, and will also tell us if you're using all the latest versions of the default 1st-party plugins.

Also include:

Details of the crash error message

and if possible, a link to one of the wma files which causes the crash
(zip it up and upload it to some webspace somewhere, or use one of the free sites referenced in the "more info" thread).

theascension · 17th July 2006, 03:08

In addition to winamp being 'laggy' when I seek through the song, I think I found a consistant way to make winamp crash using a WMA file.

Try pausing the WMA file and then try to seek either reverse or forward. This seems to crash winamp everytime for me. This does not happen when using an MP3 file of course.

Where do you find the HJT log and the plugins .txt ??

Bubba Smith · 17th July 2006, 03:31

Quote:

Originally posted by theascension
Where do you find the HJT log and the plugins .txt ??

Info on how to use HJT (HijackThis) and then generate a HijackThis log, and info on how to use DrO's 'One for Nunz' plugin (gen_nunzio.dll) in order to generate and then attach the my_plugin_list.txt file to your post (along with the HJT log), are fully explained in -->THIS<-- section of the 'FAQ: Troubleshooters; Common Issues; Clean Install Instructions; READ THIS FIRST !!!' Sticky thread, which drewbar already linked to above (a few times as full system specs).

theascension · 17th July 2006, 04:11

well before I go through the process of getting the log and text file, can you re-create the problem I'm having?

just pause the WMA file and seek.

Bubba Smith · 17th July 2006, 04:15

Well, I have no crappy WMA file on my system, LOL!

Hang on a bit and I'll attempt to temp-download one from online somewhere and then see if I can reproduce the problem with Winamp 5.24.

Bubba Smith · 17th July 2006, 04:28

Okay. I downloaded an Alanis Morissette WMA (I'll convert to MP3 later or else dump it if the quality sucks). Pausing and then seeking caused no actual crash, but definitely caused Winamp to completely hang. I had to 'force' shutdown Winamp by 'ending task' in order to close the app...

Quote:

Error Signature:

szAppName : winamp.exe szAppVer : 5.2.4.703 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000

So, I can definitely confirm this. No probs with MP3's however (as expected).

BUT... although I don't see this listed as a Known Winamp 5 Bug, I do think this may have already been reported before. I can't recall just now.

But, yes... confirmed, with Winamp 5.24.

theascension · 17th July 2006, 04:36

Sweet! thats the exact behavior that I have. I have to force close by task manager. I guess what you think is 'hanging' I think is 'crashing' but whatever.

Yeah, so this is the problem that I've been having. Yes, no probs with MP3s as expected (because all anyone ever cares about is that old format right?) Dont get me debating about WMA and MP3

Yes, this sounds like I'm the first to bring this prob to the table (because no one, except for me, cares about WMA)

Thanks for your help, I appreciate it!

will there be a new winamp revision with a fix for this? How can this be officially reported?

Bubba Smith · 17th July 2006, 04:46

Quote:

Originally posted by theascension
will there be a new winamp revision with a fix for this? How can this be officially reported?

Yes. It's definitely a valid bug IMHO.

I'm not gonna report it because I don't really care (I have no WMA files nor will I ever

- no debate though, don't worry

)

To report it do this:

1) Start a new thread/topic appropriately named (Eg: Winamp 5.24 hangs on seek on pause with WMA's) in the Winamp Bug Reports forum.

2) Explain the problem, but also link to this thread, but starting at my above post. Here is a direct link to that post: http://forums.winamp.com/showthread....20#post1987620

Hopefully, DJ Egg (a Moderator here), or Benski (a Winamp developer) will spot it, be referenced back here, and 'fix' it for the next release (5.25).

ujay · 17th July 2006, 05:05

If you have video support (in_dshow) installed then maybe try using that instead of in_wm.

Uninstall in_wm.dll (change the filename in the Winamp plugins folder to in_wm.dll.off or somesuch) and then add ;WMA to the extension list in the config. for the in_dshow.dll input plugin.

May work for the time being.

UJ

Bubba Smith · 17th July 2006, 05:11

Good job, UJ.

Works a charm.

So, now we seem to have a 'temp' fix.
Benski and the other devs will need to correct whatever went wrong with in_wm.dll

theascension...

For now go ahead and apply UJ's 'fix', but file that bug report too. The devs will also see UJ's 'fix' when referenced back to this thread.

ujay · 17th July 2006, 05:25

It's not really my fix Bubba, it's the standard workaround whenever in_wm gets broken

UJ

Bubba Smith · 17th July 2006, 05:30

Oh, okay, but I still give you credit and kudos on this, since you suggested it and apparently, it works just fine (for now).

The WMA file can be played and is totally seekable on pause using in_dshow

theascension · 17th July 2006, 06:37

Just completed the in_dshow change and it works great, thank you both for the help.

DJ Egg · 17th July 2006, 10:06

Note:
1) the in_wm freeze on pause bug is known and already fixed for 5.25
2) in_dshow doesn't support drm-protected wma
3) in_dshow doesn't work with some mms:// streams

Red Mullet · 17th July 2006, 16:06

Set reset to defaults 7 set device to microsoft souund mapper, maybe your buffer lenght sset is 500 must be in 2000 rates.
Test it maybe it's cause of this reason.

DJ Egg · 17th July 2006, 16:11

No, as I said above, theascension's issue is a known bug :/

22nd June 2006, 18:18	#1
Kaorichan2 Junior Member Join Date: Jun 2006 Posts: 5	Crashing Wma Winamp Crashes when using WMA files. I also want to change all the .wma's to .mp3's for my stepmania files. And thats the only files that work are .mp3's. I wonder if its my codecs that are screwing it up i have a Large codec pack for OGM's cause i download anime and there was no way around an OGM. Well... The only question. Why does winamp crash when using WMA files?

22nd June 2006, 20:13	#2
drewbar Sawg 2.0 Major Dude Join Date: Mar 2004 Posts: 5,916	Well, it doesn't here. And isnce you didn't really provide any useful information for troubleshooting.... full uninstall and reinstall full system specs Count with us! Jan 1st, 12AM (PST, GMT -8) 2010 - 282,246

28th June 2006, 11:14	#12
DJ Egg Techorator Winamp & Shoutcast Team Join Date: Jun 2000 Posts: 35,894	The 2 main things we need from the "more info" link are: 1. HijackThis log 2. my_plugins_list.txt The HJT log will show us a list of all startup & concurrently running processes, so we can see if there's any possible conflicts (even if there isn't any malware present). The plugins list will show us if you've got any 3rd-party plugins present which might be causing the problem, and will also tell us if you're using all the latest versions of the default 1st-party plugins. Also include: Details of the crash error message and if possible, a link to one of the wma files which causes the crash (zip it up and upload it to some webspace somewhere, or use one of the free sites referenced in the "more info" thread). Playlist -\|- Twitter

17th July 2006, 10:06	#25
DJ Egg Techorator Winamp & Shoutcast Team Join Date: Jun 2000 Posts: 35,894	Note: 1) the in_wm freeze on pause bug is known and already fixed for 5.25 2) in_dshow doesn't support drm-protected wma 3) in_dshow doesn't work with some mms:// streams Playlist -\|- Twitter

17th July 2006, 16:11	#27
DJ Egg Techorator Winamp & Shoutcast Team Join Date: Jun 2000 Posts: 35,894	No, as I said above, theascension's issue is a known bug :/ Playlist -\|- Twitter

23rd June 2006, 02:50	#3
Kaorichan2 Junior Member Join Date: Jun 2006 Posts: 5	O_O; what kind of infomation? I have the latest Winamp. No Spy/ad/malware. Its a Dell <like zomg> 256 mb 64mb videocard O_o thats all i rly know... and its a demention 2400 intel pentium 4

23rd June 2006, 03:13	#5
Kaorichan2 Junior Member Join Date: Jun 2006 Posts: 5	-PC or Motherboard make/model Dell, Mobo: Foxconn -CPU & RAM : Dont know the cpu, Ram is 256 mb -Sound card or chip: Sound blaster? -Videocard: 64mb -Windows OS (including Service Pack, eg. WinXP sp2): Win XP Sp2 (main) Vista beta (secondary) -DirectX version (start > run > dxdiag) Direct X 7 -Winamp version (eg. 5.23) (i think its 5.24 or the latest one) -Confirmation of the Winamp installation type (Pro, Full, Bundle, Lite) Bundle -Whether you chose 'separate' or 'shared' user settings on the multi-user page: Separate -of the installer options: froze up on the free music thing which i didnt want installed Firewall: Microsoft firewall, Symantec 2005 & 2006 fire walls. (some reason 2005 wouldnt change...) Music stuff: .wma's only wont work. I checked ALL consistant files and conclude none are causeing Winamp to freeze while trying to play .wma's Windows Media 9 (refuse to upgrade) Firefox: Oh crap... i think 2.0? oh and um i think i have a sony rip and a sonic ripper

25th June 2006, 04:15	#6
llei32wang Junior Member Join Date: Jun 2006 Posts: 5	install the media library!

25th June 2006, 04:27	#7
llei32wang Junior Member Join Date: Jun 2006 Posts: 5	If i want play WMA files, i must install media library .plase give me a reason! Install wma plugin winamp will not crash(Do not copy in_wm.dll to plugins folder) ,but winamp also can not play wma files!

25th June 2006, 04:39	#8
llei32wang Junior Member Join Date: Jun 2006 Posts: 5	winamp eg.5.24 any Winamp installation type (Pro, Full, Bundle, Lite)if it do not install media library ,it can not play wma files! All installation type if his plugins folder has in_wm.dll or he copy in_wm.dll to plugins folder ,and do not install media library the winamp will crash!

25th June 2006, 04:46	#9
llei32wang Junior Member Join Date: Jun 2006 Posts: 5	eg.5.23 or early version do not find this problem!

28th June 2006, 02:57	#10
Kaorichan2 Junior Member Join Date: Jun 2006 Posts: 5	Is this a spam.. Gawd i dun understand a thing you said... O_O; maybe if someone said it in the idiots language.

28th June 2006, 02:58	#11
Kaorichan2 Junior Member Join Date: Jun 2006 Posts: 5	i have media library installed too O_o; gawd

17th July 2006, 03:08	#13
theascension Junior Member Join Date: Jul 2006 Posts: 5	In addition to winamp being 'laggy' when I seek through the song, I think I found a consistant way to make winamp crash using a WMA file. Try pausing the WMA file and then try to seek either reverse or forward. This seems to crash winamp everytime for me. This does not happen when using an MP3 file of course. Where do you find the HJT log and the plugins .txt ??

17th July 2006, 04:11	#15
theascension Junior Member Join Date: Jul 2006 Posts: 5	well before I go through the process of getting the log and text file, can you re-create the problem I'm having? just pause the WMA file and seek.

17th July 2006, 04:15	#16
Bubba Smith Major Dude Join Date: Apr 2006 Location: Bubbaville, USA Posts: 599	Well, I have no crappy WMA file on my system, LOL! Hang on a bit and I'll attempt to temp-download one from online somewhere and then see if I can reproduce the problem with Winamp 5.24.

17th July 2006, 04:36	#18
theascension Junior Member Join Date: Jul 2006 Posts: 5	Sweet! thats the exact behavior that I have. I have to force close by task manager. I guess what you think is 'hanging' I think is 'crashing' but whatever. Yeah, so this is the problem that I've been having. Yes, no probs with MP3s as expected (because all anyone ever cares about is that old format right?) Dont get me debating about WMA and MP3 Yes, this sounds like I'm the first to bring this prob to the table (because no one, except for me, cares about WMA) Thanks for your help, I appreciate it! will there be a new winamp revision with a fix for this? How can this be officially reported?

17th July 2006, 05:05	#20
ujay Forum King Join Date: Jul 2001 Location: London Posts: 6,072	If you have video support (in_dshow) installed then maybe try using that instead of in_wm. Uninstall in_wm.dll (change the filename in the Winamp plugins folder to in_wm.dll.off or somesuch) and then add ;WMA to the extension list in the config. for the in_dshow.dll input plugin. May work for the time being. UJ

17th July 2006, 05:11	#21
Bubba Smith Major Dude Join Date: Apr 2006 Location: Bubbaville, USA Posts: 599	Good job, UJ. Works a charm. So, now we seem to have a 'temp' fix. Benski and the other devs will need to correct whatever went wrong with in_wm.dll theascension... For now go ahead and apply UJ's 'fix', but file that bug report too. The devs will also see UJ's 'fix' when referenced back to this thread.

17th July 2006, 05:25	#22
ujay Forum King Join Date: Jul 2001 Location: London Posts: 6,072	It's not really my fix Bubba, it's the standard workaround whenever in_wm gets broken UJ

17th July 2006, 05:30	#23
Bubba Smith Major Dude Join Date: Apr 2006 Location: Bubbaville, USA Posts: 599	Oh, okay, but I still give you credit and kudos on this, since you suggested it and apparently, it works just fine (for now). The WMA file can be played and is totally seekable on pause using in_dshow

17th July 2006, 06:37	#24
theascension Junior Member Join Date: Jul 2006 Posts: 5	Just completed the in_dshow change and it works great, thank you both for the help.

17th July 2006, 16:06	#26
Red Mullet Banned Join Date: Jun 2006 Location: 439 East District, Mount Paozu Posts: 57	Set reset to defaults 7 set device to microsoft souund mapper, maybe your buffer lenght sset is 500 must be in 2000 rates. Test it maybe it's cause of this reason.

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