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#1 |
Member
Join Date: Oct 2004
Posts: 93
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Insert CD, crash Winamp
Winamp 5.3 on XP Pro sp2. I have installed the update pack.
When I start Winamp and then insert a CD, it goes wonky and then crashes. The wonkyness consists of the library view of the CD info going white-on-white, playing the first second or two of the first few tracks, and then it crashes. No attempt is being made to contact Microsoft, though a Dr. Watson log is created. This is 100% repeatable. The crash log is attached. |
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#2 |
Forum King
Join Date: Feb 2004
Posts: 9,229
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see if the suggestions here help:
http://forums.winamp.com/showthread....65#post1223065 |
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#3 | |
Member
Join Date: Oct 2004
Posts: 93
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Quote:
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#4 |
Member
Join Date: Oct 2004
Posts: 93
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I spoke too soon. Making those changes did not help. It's still crashing the same way when inserting a CD. Also, it now pauses in the middle of track playback.
So if anything, it's now worse. |
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#5 |
Member
Join Date: Oct 2004
Posts: 93
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Just a followup: Upgrading to Winamp 5.31 did not resolve this problem. It still crashes in the same way when I insert a CD while Winamp is running.
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#6 |
Forum King
Join Date: Feb 2004
Posts: 9,229
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Please provide more info (read this!). Include a my_plugins_list and HijackThis log.
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#7 |
Member
Join Date: Oct 2004
Posts: 93
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How can I clear Winamp of its cache of CD info? The last time it crashed was on inserting a CD it's never seen before. I just tried with one it has seen and it didn't crash.
So I want to clear this data. (Also, I have no need, normally, for Winamp to maintain this data.) |
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#8 |
Techorator
Winamp & Shoutcast Team Join Date: Jun 2000
Posts: 36,136
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That suggests a problem with the installation of the gracenote cddb libraries.
You can disable cddb via: prefs > plugins > input > in_cdda > config. The local cd database is stored in Winamp\Plugins\cdinfo.db3 Other than that, I have absolutely no idea why the problem is occuring (see siebe83's last post above). |
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#9 | ||
Member
Join Date: Oct 2004
Posts: 93
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Quote:
Quote:
Hmm... I deleted that, started Winamp and popped in a CD. It found the info online. No crash. It also prompted me to select the found info, even though it only found one match. Looks like more testing is needed. |
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#10 |
Member
Join Date: Oct 2004
Posts: 93
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It's definitely intermittent. It crashed again, in exactly the same way, on inserting a new CD. So I uninstalled Winamp and all plugins listed in Add/Remove Software, deleted the program directory and rebooted. I then reinstalled Winamp, started it, configured the UI and media library, then inserted the same new CD.
It crashed in exactly the same way. I only installed the included plugins I needed and only the "ML_lite" 3rd party plugin, so the Media Library items will remember their expanded/collapsed state. |
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#11 |
Major Dude
Join Date: May 2004
Location: USA
Posts: 756
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Does Winamp crash or freeze?
I have a problem with Winamp and reading CDs that could be similar to yours. I haven't had a chance to debug it as of yet. However, it's more a freeze than a crash. If I leave Winamp alone ... it will return to working order after about 45-60 seconds. |
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#12 | |
Member
Join Date: Oct 2004
Posts: 93
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Quote:
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#13 |
Forum King
Join Date: Jul 2001
Location: London
Posts: 6,072
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@ jph6t - Sounds like a corrupt database.
Is 'cdinfo.db3' write-protected, try disbling it as suggested by Egg above. Rename the file to 'cdinfo.db3.off'. UJ |
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#14 | |
Member
Join Date: Oct 2004
Posts: 93
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Quote:
What part of "uninstalled, deleted the directory, rebooted, reinstalled" did you not understand? Also, if you read the thread you'll see that I had previously deleted that file and it made no difference to this problem. I appreciate the attempt to help, but the answers to these questions have previously been provided upthread. |
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#15 |
Forum King
Join Date: Jul 2001
Location: London
Posts: 6,072
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@ gordol - @ jph6t
UJ |
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#16 |
Member
Join Date: Oct 2004
Posts: 93
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I've done some more tweaking, etc, and discovered that if I disable the settings to make Winamp handle audio CDs and cda files, that it does not crash.
I think the problem may be related to the timing of the notifications. Whenever a CD is inserted, or an external drive is connected, my Windows goes through a "new device installed" routine, flashing an "installing drivers" dialog. By unsetting the options in Winamp, this can happen in the background and then I can switch Winamp to use the CD drive and it can go online and retrieve the data without incident. And for the record, the CD drive is an internal EIDE/ATA drive, not an external. |
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#17 |
Junior Member
Join Date: Jul 2001
Location: Melbourne, Australia
Posts: 4
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'Upgrading Winamp CD database'
This just started happening to me today. Inserted a CD that Winamp hadn't seen before (I think), it started playing, Gracenote found it, the above message appeared and I immediately got a 'Winamp has encountered a problem' crash message offering to tell MS about it.
This continued to happen on starting Winamp without a CD in the drive until I launched it by double-clicking a file. If I don't acknowledge the crash dialog Winamp continues to play the CD without any trouble BTW. Winamp\Plugins\cdinfo.db3 does not exist which I suppose is the cause though I don't know where (or why) it went. Seems a little strange that Winamp can't just recreate an empty db for me if it's missing. Is there any way I can do that? The only plugins I've added since Winamp successfully looked up a CD are Tara 1.0.3b and the Winamp Essentials plugin pack. Winamp 5.32 XP Pro SP2 Individual user settings Crash summary: AppName: winamp.exe AppVer: 5.3.2.1003 ModName: db.w5s ModVer: 0.0.0.0 Offset: 00020b2d |
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#18 |
Junior Member
Join Date: Oct 2006
Location: Finland
Posts: 2
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I had the same crashing problem with Winamp 5.32 Pro, whenever a CD was inserted and the "Rip & Burn" window was open, Winamp would first render the window white and crash a short while later. This happened regardless of CDDB and Sonic settings.
I reinstalled Winamp a couple of times (uninstalled and rebooted first) and it was still crashing, but then it occurred to me that I had always selected "Separate settings per user account" when installing 5.32 (never used those with earlier versions). I tried reinstalling once more using "Shared settings" and now it works without crashing. The OS is Windows XP Home Edition (Finnish version), and my username has "international characters" (0xF6 in the Latin1 character set). I wonder if the "weird" characters could have something to do with the problem? |
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#19 |
Junior Member
Join Date: Jul 2001
Location: Melbourne, Australia
Posts: 4
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Well I do have a Latin-1 char in my user name (á - a acute), but that doesn't explain why this just started happening. I've been using this version of Winamp with no problem until this week.
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#20 |
Junior Member
Join Date: Dec 2006
Posts: 1
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Thanks ajk!!
Worked like a charm ![]() |
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#21 |
Junior Member
Join Date: Apr 2003
Posts: 4
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Thanks for the solution
I have been using Winamp Pro for a while and never experienced this problem until today when I upgraded to 5.34. However the solution mentioned here (using shared settings) solved the problem. Thanks again!
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#22 |
Techorator
Winamp & Shoutcast Team Join Date: Jun 2000
Posts: 36,136
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Hmm... interesting.
We'll look into this issue, and see if there's something screwy with the separate/multi-user settings for all things cd/cddb related. Can anyone confirm that they don't have a non-English character in their username (or path to %appdata%\winamp) but the crash still occurs? |
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#23 |
Techorator
Winamp & Shoutcast Team Join Date: Jun 2000
Posts: 36,136
|
Ok, I've reproduced the bug.
I set paths.ini to: inidir={26}\Winámp equiv to %appdata%\Winámp I inserted a cd, went to Rip&Burn view... CDDB kicks in and *boom* Winamp client version: 5.34 build 1278 winamp caused an Access Violation (0xc0000005) in module db.w5s at 001b:00c74d39 Read from location 00000030 caused an access violation. ie. the crash is in the sqlite database module. There's no crash if I set paths.ini to just: inidir={26}\Winamp (but note that there's no non-English chars in my username or %appdata% path). But yeah, for now, if you've got any non-english characters in the path to the separate user settings dir, then you're gonna have to switch to shared settings to avoid a crash when using cddb... Note that you don't need to reinstall. You can just rename paths.ini (in the Winamp root folder) to eg. paths.ini.off (or just move it out of the Winamp folder to some backup folder somewhere). You can also copy all the files from the separate settings folder into their respective places in the Winamp install directory (if you don't want to lose settings/database etc). Hopefully, we'll get the bug fixed for 5.35 (or whatever version comes next). Basically, I think we'll just get rid of sqlite, heh. Thanks. |
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#24 |
Junior Member
Join Date: May 2007
Location: Brussels
Posts: 1
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Hi,
I'm having the same problem with Pro (534). I'm on XP Home, DirectX 9.O. "inidir={26}\Winamp %appdata% path." Where do I find these so I can check? I'm actually using pro for pro purposes, so this is highly inconvenient. The tags, for example, are important. |
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#25 |
Techorator
Winamp & Shoutcast Team Join Date: Jun 2000
Posts: 36,136
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C:\Program Files\Winamp\paths.ini
inidir={26}\Winamp Under WinXP and Win2k: "{26}\Winamp" is equivalent to: C:\Documents and Settings\(YourUserName)\Application Data\Winamp %appdata% is what you can type into the Windows Explorer address bar, hit Enter, and it will take you to: C:\Documents and Settings\(YourUserName)\Application Data If there's any non-English characters in that path (eg. any of 'Documents and Settings' or '(YourUserName)' or 'Application Data' are not in standard English A-Z chars), then Winamp\ccdb will crash when retrieving cd titles. The resolution for v5.34 is to disable multi-user support, by either moving paths.ini out of the Winamp folder, or by renaming it to eg. paths.ini.off This will cause Winamp to use the same shared settings for all users. If you don't want to lose your settings, then you can copy all the files from the %appdata%\winamp folder into their respective places in the Program Files\Winamp folder (or wherever you installed Winamp to, if not the default dir). Note: Make sure Winamp is closed first. We fully understand that this resolution is no good if there are actually multiple users using the computer, all with their own personal settings. Alas, there's not much else you can do, other than to not play CDs in Winamp 5.34, or disable cddb (in prefs > plugins > input > in_cdda > config, uncheck "use cddb"), or wait for 5.35 - which is coming soon - where the bug has been fixed. After installing 5.35, you'll then be able to go back to separate settings per user (by either checkmarking that option in the Installer Options, or by simply restoring paths.ini), and all of the individual user settings will still be there in their respective %appdata%\winamp folders (ok, it'll mean that you'll lose any settings/data that was saved to the shared settings dir from between today and installing 5.35, which should hopefully only be a matter of a few days anyway - though the copying works both ways, ie. you can also copy files from 'Program Files\Winamp' to '%appdata%\Winamp' at any point after installing 5.34 with separate user settings). Windows Vista users are screwed, because Vista uses the %appdata% dir to store settings for all programs by default. Therefore you can't switch Winamp to use shared settings, because it will crash instantly if you even attempt to make it save anything to 'Program Files' under Vista. Sorry. |
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#26 |
Junior Member
Join Date: May 2007
Posts: 2
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I believe I have the same problem. When I updated Winamp, it would crash when trying to retrieve the CDDB information after inserting a cd in the drive (reading music files off of my hard drive is fine).
This happened before (after installing an update) and the only way to fix it was to completely remove Winamp and do a clean install. However when the problem returned after the most recent update, performing the clean install didn't solve the problem. And I don't have non-English characters in my folder names. And I don't have a paths.ini file (although I do have install.ini and Winamp.ini). |
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#27 |
Techorator
Winamp & Shoutcast Team Join Date: Jun 2000
Posts: 36,136
|
http://forums.winamp.com/showthread....d=161361#specs
We certainly cannot reproduce any crash under Winamp 5.35 Provide a "List of Plugins" (via my_plugins_list.txt / One For Nunz plugin), a HijackThis log, and details of the crash error message (see above link for info / details). EDIT: July 2007 We will be removing the SQLite database system for 5.36 (or whatever version comes next), so hopefully this should fix any issues that anyone else is still having. |
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#28 |
Junior Member
Join Date: May 2007
Posts: 2
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Here is a screen shot taken a second before the Windows error reporting window popped up...
http://img145.imageshack.us/img145/3...captureei0.jpg Then the error reporting window displayed: AppName: winamp.exe AppVer: 5.3.5.1305 ModName: winamp.exe ModVer: 5.3.5.1305 Offset: 00009b3c This was a clean install with no 3rd party plugins. Installation Type: Basic (which I guess used to be called Full) with shared user settings, running under Windows XP Pro SP2. HijackThis and One For Nunz logs attached. |
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#29 |
Guest
Posts: n/a
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My problem is more related to gordol's; has nothing to do with strange characters, and I installed using the shared settings.
If I insert a CD (autoplay off), start winamp, right-click and select play->audiocd, it connects to the cddb, retrieves the information and crashes. However, if winamp isn't running, and I just go to "My Computer", select the cd drive, right-click and select play, winamp starts and doesn't crash. (5.35) This is on a 2-day old win xp pro sp2 installation, so there's definitely nothing wrong with my system |
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#30 |
Guest
Posts: n/a
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Crash on Play > Audio CD
I am also having a problem with Winamp crashing when I play an audio CD. I have autoplay off, insert CD, load Winamp, right click Play > Audio CD, Gracenote successfully grabs CD info, and then Winamp crashes. The CD will play until I click "Close" on the crash window. Crash does not occur when I play the CD from Windows Explorer.
I just did a clean install of v5.35, and this is still happening every time. I am running Windows XP SP2, with Winamp using shared user settings. There are no non-English characters in the %appdata% path. Crash window info: AppName: winamp.exe AppVer: 5.3.5.1305 ModName: nscrt.dll ModVer: 7.10.0.0 Offset: 0000afa6 My_Plugin_List.txt attached, Hijackthis log available if necessary. |
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#31 |
Junior Member
Join Date: Apr 2008
Posts: 1
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Has there been a solid fix for this problem? I just installed 5.53 and experienced the crash when attempting to simply play a CD. I uninstalled and reinstalled using all defaults, and it persists. I simply try to play a CD and it reproduces the issue. I have no special characters in my user names.
Are there known conflicts, like IE7, some CD burners, or such? |
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