Old 9th May 2017, 04:14   #1
BLCR
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Sync To Stream error

Can someone explain what causes this error, and what the fix is?

ERROR [SRC xx.xx.xx.xx:xxxxx sid=1] SHOUTcast 1 source disconnected. Unable to sync to the stream. Please check the source is valid and in a supported format.

Thanks!
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Old 9th May 2017, 06:38   #2
jaromanda
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what are you using to source DNAS?

Is it just me or are shoutcast users getting dumber?
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Old 9th May 2017, 10:14   #3
BLCR
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I believe the customer said they were using SAM.
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Old 11th May 2017, 03:16   #4
jaromanda
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Yeah, I've heard SAM is utter garbage when it comes to streaming

Is it just me or are shoutcast users getting dumber?
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Old 23rd May 2017, 11:25   #5
drivehell
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The problem keeps occurring for us too. We have to switch to a different bitrate or restart the sc_serv for it to start working again
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Old 24th May 2017, 14:40   #6
drivehell
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Happened again today.. This is killing our daily #'s.





Option 1 - to get around the problem I have to turn off the encoder and switch to a different bitrate and connect again which succeeds. After that I can change encoder back to original bitrate and it works.

Option 2 - restart sc_serv

SHOUTcast Server v2.5.1.724/posix(linux x64
on Ubuntu 16.04.1 LTS

sc_serv config:

code:

;DNAS configuration file
;Made with the SHOUTcast 2 Configuration Builder

password=xxxxx
adminpassword=xxxxxx
portbase=8000
requirestreamconfigs=1
logfile=logs/sc_serv242.log
w3clog=logs/sc_serv242_w3c.log
w3cenable=0
publicserver=always
banfile=sc_serv.ban
ripfile=sc_serv.rip
maxuser=250
maxspecialfilesize=115000000
relayconnectretries=0
ratelimit=0

;MAIN CHANNELa
;------------------------
;main mp3
streamid_1=1
streampath_1=/dnbradio_main.mp3
streammaxuser_1=250
streamautodumpusers_1=0
streamallowrelay_1=1
streampublicserver_1=1
streamauthhash_1=xxxxxxx
unique=dnbradio_main.mp3
streambanfile_1=sc_serv.ban
streamlog_1=logs/sc_dnbradio_main.log
streamw3clog_1=logs/sc_dnbradio_main_w3c.log
streamautodumpusers_1=0
;admetricsdebug=1



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