unable to play the stream

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  • Remus65
    Junior Member
    • Nov 2011
    • 7

    unable to play the stream

    For some stations (MP3 stream) when you click on the play button shoutcast says:"unable to play the stream".
    The stream can be played in external players, but not in flash player in shoutcast directory.
  • manfred100
    Junior Member
    • Jan 2018
    • 2

    #2
    Why is that so? I have the Problem with my own stream: Website says "unable to play the stream". The Stream Server says "stream on an in public".

    Comment

    • immortalradio
      Junior Member
      • Jul 2016
      • 5

      #3
      am having same issue any fix on this pls

      Comment

      • NJK
        FRISIAN
        • Sep 2003
        • 16735

        #4
        Originally Posted by immortalradio View Post
        am having same issue any fix on this pls

        how can you have the same issue when this morning you posted this
        Something go south with your Shoutcast? Need tips to get up and streaming? Check in here with the experts.


        you don't even have your stream running yet have the same issue others have that are totally different from what you asked in tech support....
        latest version of Winamp
        DSP Plug V2.41
        Language Packs

        Comment

        • gulbis37
          Member
          • May 2016
          • 62

          #5
          I having the same issue,stream is public,server as well,AUTHHASH is registered,everything is working on server page...but no stream in Shoutcast directory.

          Comment

          • gulbis37
            Member
            • May 2016
            • 62

            #6
            And HTML5 player got no sound as well on google Chrome.

            Comment

            • gulbis37
              Member
              • May 2016
              • 62

              #7
              Any help with problems like mines or I should cancel my Premium subscription?..nobody response to my emails as well from support.

              Comment

              • DJ Egg
                Spectral Techorator
                • Jun 2000
                • 36157

                #8
                If you used the support system or sent an email to support@ then please bump your ticket.

                Make sure you include the email address associated with your RadioManager account, and the exact name of the station.

                A working public stream url would also help
                plus confirmation you are using the authhash from the RadioManager.


                Most common causes for this particular problem (with DNAS stations)......


                1. You are hosting the DNAS yourself but your IP is dynamic, not static.
                i.e. your public ip address changes every time you either reboot the comp or restart the modem/router.

                The YP caches stream url's for a certain length of time and is still using the old ip.
                It will eventually update, but your ip# might change again in the meantime.

                Solution?

                Use a DynDNS service to bind your ip to a domain, e.g. mystream.mysite.com or whatever.
                Use the destip= and publicip= lines in sc_serv.conf to link to said dynamic DNS,
                then your stream url will always work, regardless of the changing ip#


                2. Your stream is http not https, but you're trying to play it via https://directory.shoutcast.com on latest Chrome browser.

                Solutions?

                - Use http://directory.shoutcast.com instead.
                - Don't use Chrome
                - Get an ssl cert for a dns to make your stream https


                (native support in 2.6 premium, 3rd-party hosting providers might also provide an ssl solution, or for older DNAS versions use stunnel.org)

                Playlist | Twitter | Albums

                Comment

                • gulbis37
                  Member
                  • May 2016
                  • 62

                  #9
                  Thank you for advices ,will try these options.

                  Comment

                  • gulbis37
                    Member
                    • May 2016
                    • 62

                    #10
                    Originally Posted by DJ Egg View Post
                    If you used the support system or sent an email to support@ then please bump your ticket.

                    Make sure you include the email address associated with your RadioManager account, and the exact name of the station.

                    A working public stream url would also help
                    plus confirmation you are using the authhash from the RadioManager.


                    Most common causes for this particular problem (with DNAS stations)......


                    1. You are hosting the DNAS yourself but your IP is dynamic, not static.
                    i.e. your public ip address changes every time you either reboot the comp or restart the modem/router.

                    The YP caches stream url's for a certain length of time and is still using the old ip.
                    It will eventually update, but your ip# might change again in the meantime.

                    Solution?

                    Use a DynDNS service to bind your ip to a domain, e.g. mystream.mysite.com or whatever.
                    Use the destip= and publicip= lines in sc_serv.conf to link to said dynamic DNS,
                    then your stream url will always work, regardless of the changing ip#


                    2. Your stream is http not https, but you're trying to play it via https://directory.shoutcast.com on latest Chrome browser.

                    Solutions?

                    - Use http://directory.shoutcast.com instead.
                    - Don't use Chrome
                    - Get an ssl cert for a dns to make your stream https


                    (native support in 2.6 premium, 3rd-party hosting providers might also provide an ssl solution, or for older DNAS versions use stunnel.org)
                    SO,I changed my browser to Mozilla Firefox,they provide an extension -HTTPS EVERYWHERE,is that enough?..I reboot my laptop but IP did not change,so,it is not dynamic....Tried HTTP version in Shoutcast directory of my radio- unable to play stream. Still I need this SSL cert?...And any idea why HTML5 player link of my radio doesnt play as well,please?

                    Comment

                    • DJ Egg
                      Spectral Techorator
                      • Jun 2000
                      • 36157

                      #11
                      Sometimes, with Dynamic IP, it only changes when you restart the modem/router.

                      If your station is "Rocket", then the stream url showing in the Radiomanager & YP is not working (90.203.197.89:1024).

                      Playlist | Twitter | Albums

                      Comment

                      • gulbis37
                        Member
                        • May 2016
                        • 62

                        #12
                        Originally Posted by DJ Egg View Post
                        If you used the support system or sent an email to support@ then please bump your ticket.

                        Make sure you include the email address associated with your RadioManager account, and the exact name of the station.

                        A working public stream url would also help
                        plus confirmation you are using the authhash from the RadioManager.


                        Most common causes for this particular problem (with DNAS stations)......


                        1. You are hosting the DNAS yourself but your IP is dynamic, not static.
                        i.e. your public ip address changes every time you either reboot the comp or restart the modem/router.

                        The YP caches stream url's for a certain length of time and is still using the old ip.
                        It will eventually update, but your ip# might change again in the meantime.

                        Solution?

                        Use a DynDNS service to bind your ip to a domain, e.g. mystream.mysite.com or whatever.
                        Use the destip= and publicip= lines in sc_serv.conf to link to said dynamic DNS,
                        then your stream url will always work, regardless of the changing ip#


                        2. Your stream is http not https, but you're trying to play it via https://directory.shoutcast.com on latest Chrome browser.

                        Solutions?

                        - Use http://directory.shoutcast.com instead.
                        - Don't use Chrome
                        - Get an ssl cert for a dns to make your stream https


                        (native support in 2.6 premium, 3rd-party hosting providers might also provide an ssl solution, or for older DNAS versions use stunnel.org)
                        I used https and http and both not working with my stream,but other stations are broadcasting...Tried to get SSL CERT but there is a problem with verification email because they do not send verification to complete certificate to private emails but only to domain but I have no domain...

                        Comment

                        • gulbis37
                          Member
                          • May 2016
                          • 62

                          #13
                          Originally Posted by DJ Egg View Post
                          Sometimes, with Dynamic IP, it only changes when you restart the modem/router.

                          If your station is "Rocket", then the stream url showing in the Radiomanager & YP is not working (90.203.197.89:1024).
                          Yes,it is not working but on my admin page stream is working ,DSP is correct and working but no idea why it is not working in Directory..When I put IP in address bar,it shows that no connection..I am tired of this already

                          Comment

                          • DJ Egg
                            Spectral Techorator
                            • Jun 2000
                            • 36157

                            #14
                            Sounds like a firewall blocking incoming connections to sc_serv?

                            Playlist | Twitter | Albums

                            Comment

                            • gulbis37
                              Member
                              • May 2016
                              • 62

                              #15
                              Originally Posted by DJ Egg View Post
                              Sounds like a firewall blocking incoming connections to sc_serv?
                              I switched off firewall,switched off antivirus,made exceptions in antivirus as well,marked sc_serv in firewall but no changes - IP without port opening my router settings but IP with port -unable to connect. I use Firefox,Windows 10. I have one more source on Centova cast,it works perfect.

                              Comment

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