Old 27th January 2019, 10:30   #1
Demo
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Incorrect Link

Hi,
I have listed my station (Hive365) now 3 times because the link which shoutcast is providing is incorrect so does not work.
It keeps pointing to: 192.227.116.102:8088 when it should be pointing to: 192.227.116.104:8088
Any reason for this?
I have sent support tickets many times but never get any reply.
All help appreciated.

Cheers
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Old 27th January 2019, 10:58   #2
AnthologyWeb
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Hello there,

the support doesn't answer for weeks on here nor by email.
Good luck.
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Old 27th January 2019, 13:10   #3
Demo
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I sent a ticket to my host and this is what they said;

We are aware of this issue it is a SHOUTcast software issue, we are working on this however like yourself communication with SHOUTcast.com is a nightmare for us.
The IP being pulled is the IP for the physical server, not the correct IP configured for your stream.

I suppose I just got to wait it out for now
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Old 27th January 2019, 13:46   #4
NJK
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Quote:
Originally Posted by Demo View Post

I suppose I just got to wait it out for now
Sorry , that is the only thing anyone can do at the moment.
Send a backstage message asking for an update on the issues that are most urgent and hope to get an answer within a few days.

If i do hear anything, i will post is instantly.

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Old 27th January 2019, 18:21   #5
MegaRock
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Unless it involves premium features or something you pay for I do not advise in holding your breath for a solution. It's really sad what's happened here over the past year.

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