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Old 27th August 2020, 13:33   #1
SoLoRiZe
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Error [METRICS sid=1] Request failed on audience with SSL certificate problem:

Hi,

I have just noticed this morning that I am getting the following error:

Error [METRICS sid=1] Request failed on audience with SSL certificate problem: certificate has expired

I'm not sure why all of a sudden this has started being displayed
after, running fine for months.

FYI.
I'm using: SHOUTcast DNAS/win64 v2.5.5.733 (Aug 24 2017)
I have tried rebooting and restarting, but still get the above error.

Also, I seem to be able to connect to the stream ok, but not sure
if other listeners may be having problems connecting.


Does anyone know why I am getting this error and how to fix it?

Thanks in advance.

+.:: MRD Photography ::.+
http://www.mrdphotography.co.uk
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Old 27th August 2020, 14:19   #2
LStratmann
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Hey,
According to the error message, the SSL certificate has expired. Is this possibly the case?

Greetings from Germany
Luca
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Old 27th August 2020, 14:34   #3
SoLoRiZe
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Hi Luca,

Thanks for your reply.

As far as I know, I never had an SSL certificate, in all the years I have being
using Shoutcast server. So not sure why this message has come up now.


FYI.
I do not have a 'Premium' account.

Which from the info below, seems to mention SSL certificates;

Quote:
Shoutcast Server Software introduces new features only available for "Premium" customers, click here for more information about the product.

1- SSL CERTIFICATE:

You'll have to get an ssl certificate and an ssl key and write both file paths in the config file as follow:

sslcertificatefile=/path/to/your/file.crt (or .pem)

sslcertificatekeyfile=/path/to/your/file.key

Once it's done, do not forget to open the port 443 by adding or modifying the alternateports directive:

alternateports=443

To make sure the DNS is linked in the DNAS and directory, also add the following:

destip=stream.myserver.com (example; i.e. specify officially linked DNS)
publicip=stream.myserver.com
So not sure why my DNAS, is now throwing this error.

+.:: MRD Photography ::.+
http://www.mrdphotography.co.uk
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Old 27th August 2020, 15:50   #4
LStratmann
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You are using version "v2.5.5.733". There is no Premium yet, right?

As far as I know you need a SSL certificate.
It is about whether the booked SSL certificate may have expired.
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Old 27th August 2020, 16:10   #5
DJ Egg
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Fixed :-)
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Old 27th August 2020, 16:29   #6
SoLoRiZe
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Hi DJ Egg.

Thanks for sorting out whatever needed fixing, as what ever you did
has now fixed the error, and all my streams are now up and error free.

Also big thanks for getting it fixed so quickly, much appreciated.

All the best
Mark

+.:: MRD Photography ::.+
http://www.mrdphotography.co.uk
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