Old 27th August 2020, 17:20   #1
robrickw
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Posts: 5
Winamp Will Not Open

Recently my Winamp stopped opening. I click the program to open it and absolutely nothing happens.

I have tried a fresh install of the new 5.8 beta and the problem persists. After fresh install, program will not open.


Other Details:
Using Windows 10
I don't see any processes named Winamp after opening


Steps I have tried:
Installing new version of winamp/reinstalling old version (5666 and 58).
Deleting folders in installation directory and Appdata Roaming etc.
Disabling Norton Antivirus

This shows up in event viewer after installing:

Error:
Faulting application name: winamp.exe, version: 5.8.0.3660, time stamp: 0x5bc9048d
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0x2995af02
Exception code: 0xc0000005
Fault offset: 0x000341bd
Faulting process id: 0x5958
Faulting application start time: 0x01d67c95e0ad8bd2
Faulting application path: C:\Program Files (x86)\Winamp\winamp.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 27f38d3f-00e4-47f9-b419-053554279035
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 1456160997008765650, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: winamp.exe
P2: 5.8.0.3660
P3: 5bc9048d
P4: ntdll.dll
P5: 10.0.18362.815
P6: 2995af02
P7: c0000005
P8: 000341bd
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F0F.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F6D.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F8E.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8F8C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FAC.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_winamp.exe_84a9ee29479913b64531eb577fd69c8da69546_d230043d_6502abbf-3d24-4d54-8450-ff790810b0ee

Analysis symbol:
Rechecking for solution: 0
Report Id: 27f38d3f-00e4-47f9-b419-053554279035
Report Status: 268435456
Hashed bucket: d5ee69141386b405543552b6327c72d2
Cab Guid: 0


I miss my winamp Appreciate any help! Thanks!
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Old 4th September 2020, 11:18   #2
MrSinatra
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Try installing to a non default directory off the root, and or running the app and install in admin mode. Or try wacup.

PENN STATE Radio or http://www.LION-Radio.org/
--
BUG #1 = Winamp skips short tracks
Wish #1 = Multiple Column Sorting
Wish #2 = Add TCMP/Compilation editing
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Old 9th September 2020, 22:38   #3
robrickw
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Join Date: Aug 2020
Posts: 5
Thanks for the reply.

Installing in another location/drive did not work. Installing WACUP still won't open and gives a new error: "application unable to start correctly 0xc0000142"

None of the general fixes for that error on a quick google have worked.

Any other ideas? Appreciate the help!
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Old 9th September 2020, 23:36   #4
robrickw
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The event logs keep pointing to C:\Windows\SYSTEM32\ntdll.dll

Faulting application name: winamp.exe, version: 5.8.0.3660, time stamp: 0x5bc9048d
Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0x37fd3042
Exception code: 0xc0000005
Fault offset: 0x000341bd
Faulting process id: 0x1d6c
Faulting application start time: 0x01d687002512fd8a
Faulting application path: C:\Program Files (x86)\Winamp\winamp.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 0b254802-d400-444e-bdb3-30cf82ffb3cf
Faulting package full name:
Faulting package-relative application ID:


But I have tried replacing the dll file, multiple reinstalls, old troubleshooting threads with that dll and nothing works.
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Old 9th September 2020, 23:44   #5
robrickw
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Join Date: Aug 2020
Posts: 5
Fault bucket 1850779776926352600, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: winamp.exe
P2: 5.8.0.3660
P3: 5bc9048d
P4: ntdll.dll
P5: 10.0.18362.1049
P6: 37fd3042
P7: c0000005
P8: 000341bd
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER570F.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER577D.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER578E.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER578C.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57AC.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_winamp.exe_3a3e0e898334a2e7da64f382a8f6696950a5_d230043d_e14244d5-27a8-4ea1-9e26-19b2984d2121

Analysis symbol:
Rechecking for solution: 0
Report Id: b75be285-513d-45b0-83f0-316360700f4c
Report Status: 268435456
Hashed bucket: 908be22827507056b9af4a66b92c04d8
Cab Guid: 0
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Old 12th September 2020, 14:07   #6
MrSinatra
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Sounds like a problem with ur windows install.

True another windows user, and try 5.666

PENN STATE Radio or http://www.LION-Radio.org/
--
BUG #1 = Winamp skips short tracks
Wish #1 = Multiple Column Sorting
Wish #2 = Add TCMP/Compilation editing
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