Old 17th December 2009, 05:35   #1
AlvinPing
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Crash in elevatorps.dll after updating to 5.57

Hi,

I just upgraded to the latest 5.57 release, but Winamp immediately crashes with the following signature after attempting to start for the first time (after the quick 3-step setup box):

code:
Problem signature:
Problem Event Name: APPCRASH
Application Name: winamp.exe
Application Version: 5.5.7.2789
Application Timestamp: 4b29673e
Fault Module Name: elevatorps.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4a4b8d88 Exception Code: c0000005 Exception Offset: 00004030
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: f7e3
Additional Information 2: 7491aa2e795725287eaf8c1b3854bfc3
Additional Information 3: dee7
Additional Information 4: a9ddab02eb3fd8886b712a81b09a1ee5



It always crashes on elevatorps.dll. I am running Vista Home Premium 32bit SP2. The previous version of Winamp launched and closed without problem, but after upgrading to this release I cannot even open it! Any suggestions?

Thanks,
AlvinPing
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Old 17th December 2009, 07:23   #2
Vitik
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i have same trouble (and vista hp sp2) with same problem signature.
and elevator.exe is running after crash (i had to kill it to install 5.56 back).
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Old 17th December 2009, 10:30   #3
Stupifier
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Exact same problem here.....just reverted back to 5.56
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Old 17th December 2009, 12:04   #4
jbond23
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After much yak shaving, I think this might be due to a rogue plugin. My guess is Activewa. At least un-installing, clearing the directories and then re-installing, everything worked in 5.57 until I added that plugin.
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Old 17th December 2009, 15:19   #5
malfidus10
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I uninstalled ActiveWA using the Plugins settings window, but Winamp still crashes when I upgrade.

I'm very reluctant to wipe my profile, because I don't want to muck about restoring all my settings...
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Old 17th December 2009, 16:28   #6
antdos
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Caution: the following is a HACK. You are responsible for any bad things that happen if you follow these instructions.

If you rename elevatorps.dll so that Winamp can't find it, Winamp can then start up.

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Old 17th December 2009, 17:09   #7
BladedThoth
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Quote:
Originally posted by antdos
Caution: the following is a HACK. You are responsible for any bad things that happen if you follow these instructions.

If you rename elevatorps.dll so that Winamp can't find it, Winamp can then start up.

Glad they tested it extensively. ROFL. So what I did was renamed it, booted the first time to make it boot (Takes a moment). Then shut down WinAMP, renamed it back to elevatorps.dll and booted again.

What I have noticed (I run Windows Classic theme), is that without elevatorps.dll and with look different completely. Specifically, the text.
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Old 17th December 2009, 17:50   #8
malfidus10
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Thank you so much, antdos ^^
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Old 17th December 2009, 19:40   #9
AlvinPing
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I assume elevatorps.dll has something to do with UAC in Vista and 7 (probably elevates privilege level to authorize itself to make system changes) - I have UAC disabled, so I thought that may be causing the problem (attempting to elevate in an environment that does not require it). I re-enabled UAC, rebooted, and tried it again - this time Winamp did trigger a UAC prompt after the initial setup box, but right after I Allowed it it crashed again (at elevatorps.dll).

Glad to hear antdos' fix works, but I kind of hope the team pushes out an official fix soon, since it kind of seems like a common problem (a couple of threads, several hundred views). Plus, deleting .dll files seems like an odd way to fix something, but hey, whatever works, right?
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Old 17th December 2009, 21:52   #10
Benski
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Can someone try this potential fix
http://stashbox.org/739209/elevatorps.dll

and see if it resolves the issue. Would be most appreciated, thanks!
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Old 17th December 2009, 22:03   #11
AlvinPing
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Quote:
Originally posted by Benski
Can someone try this potential fix
http://stashbox.org/739209/elevatorps.dll

and see if it resolves the issue. Would be most appreciated, thanks!
This resolved the issue on my system

Thank you Benski! What was the problem? Just a faulty dll or something?
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Old 17th December 2009, 22:08   #12
antdos
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Yep fixes here too Benski.

AlvinPing - I think you're right about UAC. On my other machine, I had to Run as Administrator to get it to crash!

Thanks so much!!
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Old 17th December 2009, 23:44   #13
Stupifier
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@Benski
Fix worked for me too.
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Old 17th December 2009, 23:55   #14
Benski
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thanks everyone.
will be posting newer installers for the builds shortly, after the build script finishes running.
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