Old 20th April 2018, 21:45   #1
heathcliff
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Lightbulb Requesting FAQ Update - Monetization/Payment

I decided to monetize my radio. After 60 days I received no revenue on my PayPal so I decided to reach out Shoutcast.

Their feedback:

"We'd like to inform you that revenue from ads 60 days after receiving our advertisers and agencies payments. As a result, credits to Broadcaster’s account will be made 90-120 days following end of corresponding month according to payment policy."

No problem, but please update the FAQ to avoid disappointments.

I must confess, I find it vague because I am unable to find this information and my inner voice tells me now they are not going to pay. I hope that voice is terrible wrong.

Thanks
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Old 20th April 2018, 21:53   #2
heathcliff
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I will come back and update this thread end May. Then I should have received my payment generated in January.
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Old 26th April 2018, 12:58   #3
heathcliff
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As promised I will come back on this when I received a payment. I have not received any payments yet. Meanwhile I've requested for a copy of the policy Shoutcast is referring to. I've made it available on my Google Drive because every publisher should own a copy (see link below).

Page 13 says: "TargetSpot will make a balance sheet every month and, subject to (i) the credit balance threshold conditions described below and (ii) the Payment Activation Conditions, a payment will be made to the PayPal account of the relevant Publisher sixty (60) days after the end of the month. Any Paypal costs related to this transaction will be borne by the Publisher. This payment will be made under the condition that the Publisher's account (visible in the Section “revenue” of Your SHOUTcast account in the SHOUTcast Radio Manager) reaches a credit balance threshold of at least 25EUR/$25 during that month. If not, the amounts existing on the Publisher's account will be cumulated during the calendar year. In the event that the Publisher does never reach the credit balance threshold of 25EUR/$25 during the calendar year, the amounts existing in his Publisher’s account will be lost definitively"

While Shoutcast says : "We'd like to inform you that revenue from ads 60 days after receiving our advertisers and agencies payments. As a result, credits to Broadcaster’s account will be made 90-120 days following end of corresponding month according to payment policy."

Again, wait and see if they are going to pay end next month(May).

Download policy here : http://marketing.shoutcast.com/SHOUT..._EN_271117.pdf

Copy (if it becomes unavailable): https://drive.google.com/open?id=1ys...xE0V50P5BA6qIj
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Old 1st June 2018, 00:12   #4
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As promised I will come back on this.
It's now June 1st, and no payment has been received. I give them two business days.
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Old 2nd June 2018, 22:00   #5
PiRD
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oh no,
i create a new stream for my webradio to leave Radionoly because they didn't pay us among other things.
But if you say that is the same here...
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Old 2nd June 2018, 22:18   #6
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oh no,
i create a new stream for my webradio to leave Radionoly because they didn't pay us among other things.
But if you say that is the same here...
Well, bad news. Shoutcast is owned by Radionomy Group. The party in question that pays out is Targetspot which is owned by the same company Radionomy Group. But that makes it for me very easy because my uncle is lawyer and he advised me to wait a bit longer and mail them before he is going to take action.

So, they mailed me last week for partnership. We've meet on Hangouts. But I'm not interested in becoming partnered with someone who is doing difficult paying out a revenue of a lousy 35 euros.
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Old 4th June 2018, 22:28   #7
PiRD
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Well, bad news. Shoutcast is owned by Radionomy Group. The party in question that pays out is Targetspot which is owned by the same company Radionomy Group. But that makes it for me very easy because my uncle is lawyer and he advised me to wait a bit longer and mail them before he is going to take action.

So, they mailed me last week for partnership. We've meet on Hangouts. But I'm not interested in becoming partnered with someone who is doing difficult paying out a revenue of a lousy 35 euros.
Yes, I know, with a webradio created with Radionomy it is Radionomy wich pays, not Targetspot but they didn't do it since november and it was for november 2015 ! (yes you read well, i was paid 2 years after)

I hope Targetspot will find a solution.
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Old 5th June 2018, 00:55   #8
heathcliff
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Yes, I know, with a webradio created with Radionomy it is Radionomy wich pays, not Targetspot but they didn't do it since november and it was for november 2015 ! (yes you read well, i was paid 2 years after)

I hope Targetspot will find a solution.
Why did you wait 2 years? You can easily send a money collector "no cure no pay".
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Old 5th June 2018, 10:47   #9
PiRD
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Why did you wait 2 years? You can easily send a money collector "no cure no pay".
We don't have choice to wait, if we want to fight we have to take a lawyer but we don't have money...
Rdy was a good solutions when i created my webradio but it became shit.
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Old 5th June 2018, 01:29   #10
heathcliff
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Yes, I know, with a webradio created with Radionomy it is Radionomy wich pays, not Targetspot but they didn't do it since november and it was for november 2015 ! (yes you read well, i was paid 2 years after)

I hope Targetspot will find a solution.
Oh I suddenly a drop in CPM on from 0.90 to 0.02. Such a coincidence especially this drop is only on the country that provides me the most listeners

Just saying, such a coincidence.
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Old 5th June 2018, 06:10   #11
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Oh I suddenly a drop in CPM on from 0.90 to 0.02. Such a coincidence especially this drop is only on the country that provides me the most listeners

Just saying, such a coincidence.
the same with me, too, that no longer makes sense. I have disabled the ads until a payment
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Old 3rd June 2018, 16:56   #12
heathcliff
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But the situation can change. I'll be back on this on Tuesday.
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Old 6th June 2018, 18:29   #13
jcnyct
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too many people are stressing about payments.. they sent an email update months ago on payments moving fwd... you need to read it.

We received payment this week just like the email said we would
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Old 6th June 2018, 19:52   #14
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too many people are stressing about payments.. they sent an email update months ago on payments moving fwd... you need to read it.

We received payment this week just like the email said we would
The email you are talking about is not known to me. You see it as stress, I see it as part of the agreement. The response from Shoutcast says enough. They have never informed me that something is wrong.

If 30 dollars is already too big an obstacle, then I hold my heart for the larger amounts that are coming.
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Old 7th June 2018, 03:24   #15
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The email you are talking about is not known to me. You see it as stress, I see it as part of the agreement. The response from Shoutcast says enough. They have never informed me that something is wrong.

If 30 dollars is already too big an obstacle, then I hold my heart for the larger amounts that are coming.
there is no obstacle.. you posted their update here and it's been shared on other threads that I'm sure you've gone crazy going thru.. read the update and you'll be fine

everyone will get paid just as they said they would.. if you don't think you will get paid, please stop using them.. it's quite easy lol
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Old 13th June 2018, 16:14   #16
heathcliff
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there is no obstacle.. you posted their update here and it's been shared on other threads that I'm sure you've gone crazy going thru.. read the update and you'll be fine

everyone will get paid just as they said they would.. if you don't think you will get paid, please stop using them.. it's quite easy lol
"there is no obstacle"
A. Keep it factual, they did not paid. So it's an obstacle.

"I'm sure you've gone crazy going thru"
A: That's your conspiracy theory

"read the update and you'll be fine"
A: You might want to read the feedback I received from them before posting irrelevant comments.

"you might want do your research and realize Targespot actually serves mainstream radio stations.. yeah those that have thousands of listeners... I'm sure you will get paid just like everyone"
A. Irrelevant, in practice they did not paid and if you actually read what they wrote they admit they are late. The new promise is they pay end of this week. We will see and I give them a chance. If not, that will debunk your "read the update" argument.

I'm currently searching for advertisers so I can stop using their ad program.
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Old 13th June 2018, 19:43   #17
jcnyct
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"there is no obstacle"
A. Keep it factual, they did not paid. So it's an obstacle.

"I'm sure you've gone crazy going thru"
A: That's your conspiracy theory

"read the update and you'll be fine"
A: You might want to read the feedback I received from them before posting irrelevant comments.

"you might want do your research and realize Targespot actually serves mainstream radio stations.. yeah those that have thousands of listeners... I'm sure you will get paid just like everyone"
A. Irrelevant, in practice they did not paid and if you actually read what they wrote they admit they are late. The new promise is they pay end of this week. We will see and I give them a chance. If not, that will debunk your "read the update" argument.

I'm currently searching for advertisers so I can stop using their ad program.

We and several other users in this forum have confirmed.. we got paid last week.. no issues. If you just started monetization with Shoutcast this year, your 1st payment will be delayed. Also, keep in mind even TuneIn is delayed in their payments - it's how the radio ad world works. In my clear channel days 6 months was normal

Good luck finding a cost-effective way to provide global ad-injection on your own - please let us know how that goes

Bottom line is.. as long as you meet the requirements, you will get paid as far as we've seen so far.. yes, payment will be delayed but if you can live with that, you'll be fine. If you can't, no need to complain here.. find another solution (there are some out there) and share them.
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Old 12th June 2018, 17:38   #18
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Hi,

Someone has charged in "euros" for the month of January?

Thank you. Greetings,
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Old 12th June 2018, 22:46   #19
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no EURO and no USD has charged
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Old 14th June 2018, 14:57   #20
LapTop
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Hi,

my payment for january is paid today.
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Old 14th June 2018, 18:00   #21
heathcliff
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Hi,

my payment for january is paid today.
Awesome, that's positive news!
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Old 15th June 2018, 15:27   #22
jcnyct
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$30.. probably cost them more to process lol I suspect you will be delayed another month or 2 or even 3 once USD vs EURO breakdown happens

I'd wait till your account is over $100 on a monthly basis.. payments will roll delayed but will come in.

just like other users on other thread have posted - we have gotten paid both in USD and EURO for JAN 2018
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Old 15th June 2018, 16:09   #23
heathcliff
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$30.. probably cost them more to process lol I suspect you will be delayed another month or 2 or even 3 once USD vs EURO breakdown happens

I'd wait till your account is over $100 on a monthly basis.. payments will roll delayed but will come in.

just like other users on other thread have posted - we have gotten paid both in USD and EURO for JAN 2018
I hope you can understand where I come from. I have no problems accepting their terms but I do have problems when they come with surprises. What you tell me is not what they are promising, do you get that? I have not an agreement with you but with them.

I'm doing business since 1999 internationally and an agreement protects two parties, the seller and the buyer or a business deal between parties. No matter I'm selling bread or doing serving radio ads on my radio the favour in return is standard.

I did my part but they are not doing their part.

It's about the bigger picture. They show me they are not capable to pay 30,00 euro. How can you guarantee they will pay me €363.25? You can't but they will because I am that type of guy they regret they fool around with.

I'm not doing nothing wrong, but they are.
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Old 15th June 2018, 17:46   #24
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I hope you can understand where I come from. I have no problems accepting their terms but I do have problems when they come with surprises. What you tell me is not what they are promising, do you get that? I have not an agreement with you but with them.

I'm doing business since 1999 internationally and an agreement protects two parties, the seller and the buyer or a business deal between parties. No matter I'm selling bread or doing serving radio ads on my radio the favour in return is standard.

I did my part but they are not doing their part.

It's about the bigger picture. They show me they are not capable to pay 30,00 euro. How can you guarantee they will pay me €363.25? You can't but they will because I am that type of guy they regret they fool around with.

I'm not doing nothing wrong, but they are.
monetization thru shoutcast is not for you then and probably not with any ad injection provider.. as most use Targetspot - your payment will be delayed, but if you can't live with that.. it's not for you - we've had no issues with payments, sure they come delayed and that's that.. but we get them both in US and EURO... as far as them regretting they fool around with you.. they probably only regret they have to deal with you

find your ads locally and have peace of mind.. let them work on the bigger picture.
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Old 10th February 2019, 19:52   #25
heathcliff
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1. last payment was extreme late (Reason: Advertisers didn't payed on time. Meaning no buffer to pay the radio owners. Shoutcast is out of cash)
2. No feedback on emails
3. New Shoutcast platform does not show earnings (So, they can put any number they like in the invoice)
4. New Payment is late again
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Old 11th February 2019, 11:41   #26
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Originally Posted by heathcliff View Post
1. last payment was extreme late (Reason: Advertisers didn't payed on time. Meaning no buffer to pay the radio owners. Shoutcast is out of cash)
2. No feedback on emails
3. New Shoutcast platform does not show earnings (So, they can put any number they like in the invoice)
4. New Payment is late again
Hello you can know how much you make by clicking on any country in yout Targetstop account dashboard.
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Old 12th February 2019, 00:00   #27
heathcliff
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Hello you can know how much you make by clicking on any country in yout Targetstop account dashboard.
I am not able to sign in.
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Old 11th February 2019, 10:01   #28
japanimradio
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hi,

We did not receive anything either ....
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Old 11th February 2019, 11:40   #29
AnthologyWeb
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Hello,
as i told them in an email, we work with Shoutcast/Targetstop not directly with the advertisers so it is not our business if the advertisers paid Targetstop or not. It is Targetstop that owe us the money.

They're again out of the conditions and again no communication at all that is very disrespectful.

But that's true that they always paid even if they had a month late.
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Old 15th February 2019, 16:02   #30
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....and GONE!
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Old 15th February 2019, 16:18   #31
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....and GONE!
Sorry, what?
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Old 15th February 2019, 16:44   #32
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heathcliff,

I did not quote you, I wasn't answering to you. It was a general consideration after reading all the posts in the 2 resent threads in this forum.

What I meant with "Gone"? Just use a little bit of your imagination...
No payments, no answers (only automated replies), my direct contact in Radionomy (I met him in NYC last year) left just a few days before this ugly situation...

To me, it doesn't look very promising... personally I don't think this is going to end with the radio stations getting the many pending payments and a normal work relation resuming...
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Old 15th February 2019, 18:11   #33
heathcliff
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heathcliff,

I did not quote you, I wasn't answering to you. It was a general consideration after reading all the posts in the 2 resent threads in this forum.

What I meant with "Gone"? Just use a little bit of your imagination...
No payments, no answers (only automated replies), my direct contact in Radionomy (I met him in NYC last year) left just a few days before this ugly situation...

To me, it doesn't look very promising... personally I don't think this is going to end with the radio stations getting the many pending payments and a normal work relation resuming...
No it's not looking promising indeed.

I've send them a letter with February 21 as deadline. From there I am going to legal steps to get my money. My lawyer came with some interesting suggestions.

Look, I understand things can go wrong. At least, take some responsibilities and inform your partners. By not doing that is just showing they don't care.
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Old 15th February 2019, 23:29   #34
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No it's not looking promising indeed.

I've send them a letter with February 21 as deadline. From there I am going to legal steps to get my money. My lawyer came with some interesting suggestions.

Look, I understand things can go wrong. At least, take some responsibilities and inform your partners. By not doing that is just showing they don't care.
Hello,

If they are going to proceed legally I am interested in joining the process to recover my money and proceed to obtain an indictment since they have not given any response.
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Old 15th February 2019, 23:35   #35
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Hello,

This is Phone Number and and location of TargetSpot, Inc.
33 East 33rd Street, Suite 801
New York, NY 10016

PHONE: 212.631.0500
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Old 19th February 2019, 10:28   #36
heathcliff
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Hello,

This is Phone Number and and location of TargetSpot, Inc.
33 East 33rd Street, Suite 801
New York, NY 10016

PHONE: 212.631.0500
Thanks for the info. But I have to deal with Targetspot Brussels.

Before I called them today I've mailed them 2/12 to all known email addresses. They refused to mail back. So, I've called them just 20 minutes ago.

I have a recorded phone call because I knew upfront this company is baloney.

They hang up and refuse to pick up the phone when I tried to call back. I spoke the voicemail to call or mail me today or I will sue them.
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Old 20th February 2019, 02:50   #37
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hello we are not so panicky, I think we will always get our money like, but with a lot of delay.

good radios become her money always..
i hope i've been calculating, what do you think?
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Old 20th February 2019, 05:53   #38
heathcliff
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hello we are not so panicky, I think we will always get our money like, but with a lot of delay.

good radios become her money always..
i hope i've been calculating, what do you think?
Hi,

It's not panicking it's a matter of being correct. I have removed my radio from their ad program because I focus on direct advert.

Going to put a mail to local businesses at 10 am and spoke two days ago a cool restaurant owner who's most likely going to advertise.

To be honest, it's my mistake to stick too long with the lying company Targetspot(because they pay you).

If I succeed this I will write a tutorial and share it with other radio station owners who wants to make a living out of it. One thing is for sure, that's not with Targetspot.
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Old 22nd February 2019, 11:00   #39
MRGfm
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Received payment

...for advertisements aired in the USA .
However we did not receive the usual statements.
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Old 22nd February 2019, 11:05   #40
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Sorry for the typo in my above post, the payment we received is for advertisements aired in Europe.
We did not receive the payment for the advertisements aired in the USA, which was usually arriving before the other one.
No statements for both of them.
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