Old 2nd August 2018, 17:24   #1
RadioPGS
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Ads are not playing

Hi
I've set up the advert but no one listen ads. The 5 times that have been and advert playing in the past 2 hours only one person listened ads. Why? There's a video of the problem.

https://i.gyazo.com/75b012be6e63c833...9369b06bcd.mp4
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Old 2nd August 2018, 17:31   #2
AlexTrident
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Same issue
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Old 4th August 2018, 23:56   #3
AnthologyWeb
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Hello ads are not played that much here neither and the stats are at 0 for August so far.
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Old 6th August 2018, 19:18   #4
raylan
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same here
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Old 7th August 2018, 09:54   #5
AnthologyWeb
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There's a bug again stats are still at 0 and there's a few ads playing.
The answer from the support is that there's not that much ads running because it is august..i mean wtf i still have listeners.
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Old 8th August 2018, 11:31   #6
PiRD
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I have some advert on my webradio.
But I have 0 impression on the rmo....
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Old 8th August 2018, 13:16   #7
LapTop
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Same
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Old 8th August 2018, 16:11   #8
dwsowash
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Cancled

I opted out of ads because I only got a few over months.
At first I made $50 in 2 months and then nothing.

Truth is, they don't have enough advertisers and really big stations are getting all the ads.
If you're not a giant, give up.
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Old 8th August 2018, 19:24   #9
JacquesMoreau29
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So... I created my radio 2 weeks ago.

Question: If i don't put the 2 requested (2 min ads) "advert:" inside each hour... They will shut me down? Even if they don't provide the ads.

Question: Does the 2 requested (2 min ads) "advert" must be back to back (like @55 min "Advert:" + @57 min "Advert:")
or I separate them during the hour... like 1 advert @ 25 min and the 2nd one @ 55 min?

Question: If I decide to "opted out of ads"... what will be my monthly fees to use shoutcast?

Thanks in advance for any reply!
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Old 11th August 2018, 16:47   #10
shinysmith
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they aint gona pay mate...there taking all money and running at the mo.

they still owe me 11,000 euros...so dont expect yours in a hurry lol
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Old 11th August 2018, 16:53   #11
shinysmith
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there dnas has been hacked......test it for yourself people!

Shame they dont employ the right people as i could fix there dnas system in a day!
If they paid me what they owe me id fix it now free of charge...lol.
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Old 11th August 2018, 18:09   #12
NJK
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@shinysmith

okido you told us how you think about it.
The other 3 thread you tried to post about the same issue have been deleted. ( see rules )

I can understand you are angry but try to keep it civil
consider that a polite warning......

Each Thursday a new show on Celtica Radio with Darkwave music.
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Old 12th August 2018, 10:31   #13
HubuFM
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Quote:
Originally Posted by shinysmith View Post
there dnas has been hacked......test it for yourself people!
Hacked? Seems only that the ad server is down or has DNS problems(?).
HTML Code:
[ADVERT] failed to get xxxxx-xxxx-xxxx-xxxx-xxxx_320_mp3, will retry
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Old 12th August 2018, 19:13   #14
ram130
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I've noticed this a month ago, like I've been saying, their development team and support is lazy. They don't even come on the forums any more.

Ramon
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Old 13th August 2018, 16:50   #15
AnthologyWeb
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We work for free...cool...
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Old 14th August 2018, 19:39   #16
shinysmith
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yeah your right i am angry..lol....maybe if they explained to people and let us know whats going on....but they dont. there interest clearly does not lie with the users ie us lot trying to make a few quid and cover our costs. i see the new rmo panel is not working either...but then again its supposed to run on dnas 2.6 which has been released yet..lol. the new rmo requires each station to manually activate the adverts.....but it dont work. NO adverts have played on any of my stations or a few of my friends too. its just not nice to be ignored. make sure you keep every single listener happy....coz it only takes one person to attack you and shoutcast will refuse payment like they did too me.....and give you a crap reason ie Abnormal listeners.....but not just stopping the months money your in BUT ALL 4 Months they owed....11,000 euros lost all coz they stick to one simple line which covers them..its crazy. if this continues like this....then i will take down there whole network and show them whats its like to loose 4 months of revenue. Maybe then they might start pulling their finger out.lol
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Old 15th August 2018, 11:56   #17
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tried the new RMO..and for me I'm now seeing listeners (I'm on their streaming service), but to be honest it sucks. It's more of a step back than a step forward. Less details, can't do much and see monthly income, no one to select different radio stations, no analytic history, revenue and so on. I'm just gonna hope it's still in development.

Ramon
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Old 15th August 2018, 15:03   #18
outpostradio
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Yes, things are not looking good. I've had no response to support emails I sent over a month ago. The impressions data looks OK for July but zero since beginning of August. I am hearing breaks with PSAa but no ads. That should not happen.
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Old 15th August 2018, 16:14   #19
HubuFM
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Cool

Guys, chill.

Reported DNAS seems don't get ad files from SC ad server (timeout / "...will retry" -> see your logs, if you host yourself) and the SCSS seems also been affected with the same issue.

I think SC is informed about the issue(s) with reported emails, Skype etc.

It's not a new fact that SC need time to fix problems or create new one. Or answer emails fast...

But stations can only wait for response or fixed issues. The "we don't show Impressions at the start of a month in (old) RMO"-Bug is since a couple of months/years, but this problem seems bigger (to get ad server files).

So technical issue or SC has no more money/partner problems. ^^
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Old 15th August 2018, 17:13   #20
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I mean. They can at least SAY something. Communication is the key to a successful business future. It’s probably why they loosing ad partners too. Either way it’s not like we got choices out there anyways.

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Old 15th August 2018, 17:32   #21
HubuFM
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Yes, I know. But I think Radionomy/SC is overwhelmed with this situation.

HTML Code:
- Develop Winamp (Updates)
- Maintenance there services (eg. SCSS)
- Too much support requests/ad partner jobs (to create fixed contracts)
- Payments and controlling services
- Develop DSP and DNAS (Updates)
- And forum, new RMO, bug fixes in "old" RMO etc...
I don't know how many people work for Radionomy/SHOUTcast, but it seems like only 3-4.
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Old 15th August 2018, 19:17   #22
richardjames73
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Within the last hour or so, checking the logs, Ads are now loading again :-)
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Old 15th August 2018, 19:30   #23
RadioPGS
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Quote:
Originally Posted by richardjames73 View Post
Within the last hour or so, checking the logs, Ads are now loading again :-)
Yes! But works on all countries except Spain, seems that Spain have not ads...
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Old 17th August 2018, 20:52   #24
flax
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But in RMO - Stats - Impressions, I do not have any. Do you have any impressions in the graphics?
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Old 18th August 2018, 06:13   #25
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Quote:
Originally Posted by flax View Post
But in RMO - Stats - Impressions, I do not have any. Do you have any impressions in the graphics?
Nope, all blank since last week.

Ramon
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Old 18th August 2018, 08:08   #26
alexe12892
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Ads not playing

I can also confirm no adverts have played on my radio since the 31/07/18 seem's a little odd are you guys getting ads played now? As mine are still empty

Kind Regards
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Old 18th August 2018, 10:38   #27
HubuFM
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Thumbs up

Yes, ads working since ~15th Aug.

From [any] experience the RMO statistics will follow.
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Old 18th August 2018, 13:27   #28
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It’s the fact we don’t know why things ain’t working or when things stop that is frustrating. They are about to introduce a monthly plan for hosting and haven’t even started communicating things.

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