Old 3rd December 2020, 20:24   #1
Junior Member
Join Date: Sep 2016
Posts: 35
Listeners dropped or slience during ad break

For that past week, multiple listeners have reported that the stream goes silent or disconnects frequently. This happens during an ad break where actual ads are being inserted. In other words, it does not happen if the break is not taken for ads and the station filler is played. Sometimes, one or more ads play before the drop.

I have observed the problem myself and have recorded several instances. I have 12 stations, and it is happening on all of them. The symptom is different with different players. Some disconnect, others are silent for part or all of the break and then resume the audio at the end of the break.

I run two Shoutcast servers (SC_SERV) and the problem is seen on streams coming from both. Both servers are in North America.

I am wondering if others are seeing this problem. Of course, you need to be getting ads regularly to see it.
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Old 9th December 2020, 03:39   #2
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Join Date: Sep 2016
Posts: 35
This problem is due to ad files with bad mp3 coding which does not match the stream. It continues to occur about once per hour during the day.
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