Encoder hicks

[DutchmanX1960]

Hi All

I am using 8 mount points with Shoutcast 2.6. The DNAS version is 2.6.0.753.
I have a premium account with Shoutcast and configured 8 stations.
I have put in all valid authhashes

When I change the Server to Public=Always, all my encoders are switching on and off and on and off ........

When I put the Server back to Private, the problems are over.

Working with 8 RadioDJ's version 1.8x and the RadioDJ Streamer.

Anyone here who can help me?

Thanks,

Ronald

[LStratmann]

Hey,
Kind of sounds like an AAC failure.
Do you use AAC? Have you filed your license and UID?

[DutchmanX1960]

I am streaming MP3 320kbps

[LStratmann]

Have you deposited your license code and your UID?

[DutchmanX1960]

What UID and where do you mean?

[LStratmann]

That you see in your account. Look here: https://radiomanager.shoutcast.com/R...plan/your-plan

[DutchmanX1960]

Yes, I did. I see the stations appearing in the shoutcast directory, but the encoders are bumping on and off.

[LStratmann]

So you put those two items in the config? Do you see anything in the logs from SHOUTcast or from the encoder?

[DutchmanX1960]

Sorry, but I am not quite following you. I created a plan, creaed the stations and authhashes. Put the authhashes in the config of each stream and did put the server on public=always after that.

[LStratmann]

Yeah, but you're hosting the stream, right? Do you have any logs of why the encoder is permanently losing connection? It's a new problem.

[DutchmanX1960]

To unlock the Premium features, add the following lines (using the above values) to your sc_serv.conf configuration file: userid=YOURUSERID licenceid=YOURLICENCEID

I think you mean this.

I am just a user of a Shoutcast Server, provided by a hosting party.

I did try it twice last week, so I have to check if there are any logs IO can find.
Can I edit the sc_serv.conf myself?

[DutchmanX1960]

I have asked my service provider to change the Servconf. Thanks for your help

[DutchmanX1960]

The server.conf is adjusted. I thought everything was going ok now, but after a few minutes the hickup problems started again. You can see the encoders disconnecting and connecting working 5 seconds and then disconnecting and connecting again, and again, and again ....

Anybody who knows how to solve this problem?

[NJK]

hows the bandwidth at the service provider
how about a trace to the service provider or ask them to provide you with info that the problem isn't on their side?

and is your upload enough to provide the signal to that service provider?

[DutchmanX1960]

When the Server is Private there are no problems.
Bandwidth is not an issue, not on my side and neither on the provider side.

[NJK]

Originally Posted by DutchmanX1960

When the Server is Private there are no problems.

settings?

if the hick ups are not there when the setting is private and when they are there if it's public it isn't a shoutcast issue but most likely a problem in the configuration on the host side

[DutchmanX1960]

I downgraded to DNAS 2.5 and replaced the auto hashes. Everything is fine now.