Old 3rd January 2017, 15:25   #1
DJ Egg
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Winamp & SHOUTcast Team
 
Join Date: Jun 2000
Posts: 35,717
RMO : Faq

SHOUTcast RMO = SHOUTcast Radio Manager Online
https://rmo.shoutcast.com

This is where you create a profile and add new SHOUTcast stations.

Note how there are two different options when adding stations...
https://rmo.shoutcast.com/Settings/Radio/Create

__________________________________________________________________________


FAQ

1. What is the difference between SHOUTcast Streaming Service (SCSS) and SHOUTcast DNAS?

SCSS = Hosted by shoutcast.com
With SCSS, you generate the stream on your computer and send it to our SCSS server.
Listeners then tune-in to your stream on our server.
The SHOUTcast DNAS server is not used or required for SCSS stations.

DNAS = SHOUTcast Distributed Network Audio Server.
Broadcasters use this to either host the station themselves,
or 3rd-party SHOUTcast Hosting Providers use it to host the station for you.
The self-hosted solution isn't ideally recommended for newcomers...

Make sure you select the correct station type when registering!


2. What is an authhash? Why do I need one?

AuthHash = Authorization Hash
Note: Although it's a commonly used typo, there's no such thing as an "autohash".

You need to register SHOUTcast DNAS v2 streams in the RMO to get an authhash.
You then enter the authhash into the DNAS admin or config file (sc_serv.conf)
which will then allow the stream to be listed in the SHOUTcast YP Directory.


3. I'm upgrading from SHOUTcast v1. What do I put in the AuthHash field on the registration form in the RMO?

SHOUTcast v1 didn't use the AuthHash system, so you should leave the field blank and let the system generate a new authhash for you.

You would only put an existing AuthHash in this field if you are upgrading from an older version of SHOUTcast v2.


4. What bitrates are supported for monetization?

MP3: 32, 64, 128, 192, 256, 320 kbps
AAC: 32, 48, 64, 96, 128 kbps


5. I get an error message when trying to create/add my station. What should I do?

Make sure all fields are completed properly.
Make sure the station logo isn't too large (we recommend going no larger than 400x400px)

Check that there's no empty fields in your Profile
https://accounts.shoutcast.com

Note: You should definitely provide accurate info if you ever wish to be paid for generating revenue via our monetization program.

If the error message relates to the station name not being available, then contact us via the provided support email address.
The most common cause of this problem (and one which can easily be resolved by our Support Team) is if you ever registered the station name under Radionomy, as both Radionomy & SHOUTcast share the same databases...

If the error message doesn't specify the reason or provide an email address, you can use the Contact Form

Make sure you include the following in ALL correspondence:

- Your RMO Account Email Address
- The exact name of your station
- The Stream URL of your station, if one already exists
- Details of the error/problem

If the problem relates to a station you've already added to the RMO, but you're having issues with it that you can't resolve yourself, such as: You cant change the name / genre(s) / website in the authhash or YP, or your station isn't listed in the YP, or anything else - then contact Support and explain the problem clearly.

Do NOT delete/disable your station or account.
Most issues can easily be resolved by our Support Team.
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