Old 6th July 2008, 00:15   #1
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I have emailed several times and they just come back undeliverable. this winamp shit does not burn cd's and there support is pathetic or should I say non existant. It says my order number is not found, the last 5 digits of my credit card are not found, yet I was charged to my credit card. Does anyone know how to contact them? Email doesnt work. And I tried to request a refund via there refund webpage and it doesnt work either.
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Old 6th July 2008, 01:53   #2
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Look it up

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Read both these replies by DJ Egg, HERE and HERE.

But... if you need support with running Winamp or using its features, then this is the right forum to be posting in. That is of course if you first specify your problem and supply all required logs and system specs.

I also have Winamp Pro but never used Winamp's Sonic burning engine UNTIL I installed/upgraded to Winamp 5.54 Beta (I always UNchecked it in the installer prior to that). But now that I have Winamp 5.54 Beta installed, along with the Sonic ripping/burning support, I have been able to burn CD's with no problems whatsoever. So, it seems there is an issue specific to you and your installation that is causing you to say, "this winamp shit does not burn cd's". But again, we need more info from you than you have provided if you expect any help with your specific burning issue in this forum.

Don't email or PM me concerning Winamp. Instead, either start a NEW TOPIC or post a REPLY in the appropriate thread in these forums. This will also benefit others who may have a similar question or problem. But before posting, please first Search the forums and read all FAQs and all Sticky threads.

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Old 7th July 2008, 15:43   #3
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@ rscott1965: what email address are you using to email Winamp Pro support?
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