Old 29th August 2008, 14:15   #1
Greg_E
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Comcast to throttle usage!

http://news.yahoo.com/s/nm/20080829/...st_internet_dc

I've read similar reports that TimeWarner will be doing something similar to RoadRunner service too. What's the point of having a 15mbps connection if they are going to cut you off with a DSL rated monthly cap? The Comcast cap is pretty high, and I doubt I would ever use that much until more video media shows up, but the thought really bugs me.

Your mileage may vary!
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Old 30th August 2008, 06:40   #2
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The only part that really bugs me is that your account will face possible termination if you go over the limit. Charging customers for each GB they go over makes more sense.
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What's the point of having a 15mbps connection if they are going to cut you off with a DSL rated monthly cap?
Nearly all residential users need the speed in bursts and won't be using the 15mbps connection (assuming they even get that) 24/7. If you absolutely need to max out your connection 24/7, you probably should talk to your ISP about it. I'm sure they'd be more than happy to provide a solution, provided you can afford it.

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Old 30th August 2008, 07:29   #3
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i've hated my comcast service from the second i got it, from the phone person when i placed my order lying about her having noted that a network between two seperate computers was advertised, one of the main selling points of this service contract and the installation tech (another lie calling him anything other than a slimebag) denying knowing about it and trying to milk us for an extra $100 to setup a network, that we were eventually able to setup ourselves although it never really worked well, to comcast's absolute disregard for the privacy of any of it's users in general, to the speculation and phone calls for a survey of whether capped transfer would be acceptable, to which we collectively replied, no and if it does and when it does as soon as it happens you can bet on our service being out of your hands, it's completely unacceptable and not even legal in most cases to cap current internet data transfer amounts, for people who signed up for a deal in an ad and agreement that cleary stated and advertised "unlimited usage", which i plan to take full advantage of nearly the entire month long, furthermore, if they're going to limit data transfer amount, then they shouldn't be able to do it retroactively to victims who signed up for the service under the false pretense that they would actually be getting unlimited usage, comcast technician's and employee's are second to none in ineptitude and disrespect they lie to you as a rule and always try to cheat you out of as much money as possible.


we had them come out (not because we noticed a problem, but because for whatever reason they did) regarding a wire that an animal had damaged in the house, we first received a letter stating clearly in large bold text that there was a problem with our line that needed to be fixed and it would be done free of charge, instead however, they've lied yet again, proving noone should ever consider trusting them for a second, we got billed $110 for the tech to come out and replace a piece of wire, which he left the old one fully intact still in the house and simply ran a replacement to the box, it literally took him less than 5 minutes and we were explicity told that it would not incur any charges to us, yet of course, it did, very large ones, which i might add were also withdrawn from the bank account we pay from an entire two days early.

comcast, go to hell, i'll be there laughing at you burning.

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Old 30th August 2008, 09:10   #4
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Here's a little secret that really isn't a secret. All those heavy downloaders who complain about ISP caps who claim they are going with another ISP. You can bitch on the internet and say you are going to switch to DSL, or something else. Your ISP wants you to. Your $30 a month doesn't mean much to them when you are costing them $50 a month.

Bandwidth cost ISPs money too. And they way they make their money is they over sell. The majority of the people will use barely any of their theoretical bandwidth at any given time. This is how they make their money. The people that max out their connection is costing them money not making them money. So if they lose them as a customer, it is better for them. More customers aren't always better. Believe it or not, there are some customers companies don't want.

Business and Enterprise class customers pay hundreds of dollars a month to guarantee their X Mbps is constant all the time, and you know what, they get priority over some residential customer paying $30. The constant bandwidth is there if you are willing to pay for it.

So, if you want to pay for a residential account and post on Digg, DSL Reports and The Consumerist about how you aren't getting constant 165Mbps 224/7 for paying $30 a month, go ahead. And when you switch ISPs. Your provider is perfectly happy with that.

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Old 30th August 2008, 09:21   #5
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the speed isn't the issue, despite being piss poor, it's the outright lies that are the last straw in my case.

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Old 30th August 2008, 09:37   #6
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i hate lying companies aswell.

but 250gigs is still a lot. you can't get anywhere near those sort of price vs speed vs data allowance here.

i pay $85/m for 8M/384k dsl with 32Gb download allowance per month, 48Gb offpeak.
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Old 30th August 2008, 09:46   #7
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i think here it's supposedly 5mbps down and 1mbps up, although my upload never breaks more than 800 something, download usually doesn't either for the most part, but i'm going back to verizon, they lie just as much, but they've got decent service at least.

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Old 30th August 2008, 14:00   #8
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Am I getting ripped for paying $25/m for 1.5m/384k DSL?

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Old 30th August 2008, 14:57   #9
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I have Verizon FiOS

Never underestimate the bandwidth of a station wagon full of tapes hurtling down the highway.
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Old 30th August 2008, 15:23   #10
Greg_E
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I can't get FIOS, but several people at work have the 20mbps connection and are happy. I doubt they ever push that much data along the line though. I can say that I don't tihnk I could afford the charges my Usenet provider would charge for 250GB per month.

Where this is really going to hurt people is the ondemand movie industry. Netflix has a current contract with Roku, and very soon the Xbox will be able to get Netflix movies too. SOny has all of their studios hooked into a PS3 player service that is said to start soon. And I'm sure Blockbuster will be working on something in the near future. These movies might add up pretty damn fast and you could find yourself capped and paying penalties or without internet until the next month.

Also people who may be hosting streams at home go through a lot of bandwidth.

And it does come down to advertising "unlimited use" and then changing the deal (read the fine print). And Comcast has at every chance taken the opportunity to screw their customers. So much so that I'm surprised that anyone still uses them. Search a Usenet archive and you will see constant reports of capping this, or blocking that, going back to 1998 or 1999. In short they suck.

Your mileage may vary!
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Old 30th August 2008, 16:26   #11
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Quote:
Where this is really going to hurt people is the ondemand movie industry.
You'd still have to watch a hell of a lot of movies before you came close to hitting your 250GB/mo limit. Let's say movie is 2 GB (a very conservative estimate). You could watch 4 movies a day and still have wiggle room.

I've never had Comcast, but I have read about some of the shitty things they have done. However, I'd be surprised if they actually offered unlimited use (including the details in the fine-print). Also, it isn't as if they are just springing this on their customers - if they think a 250GB cap is unreasonable, they have a month find a new provider.

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Old 30th August 2008, 21:57   #12
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I'd tell Comcast to go suck it. None of my local isp's (inclusing fios) have any caps or limits. If you pay for 15 mbps you get it and you can use it as you see fit. If they were to decide otherwise they would need to sell 'metered internet access' as opposed to unlimited. Fuck Comcast.

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Old 30th August 2008, 23:54   #13
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Time warner is going to do something like this too, so it isn't just Comcast at this point. But I also agree, I'd tell Comcast to suck it and go elsewhere.

Your mileage may vary!
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Old 18th September 2008, 10:00   #14
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Highest quality Netflix streaming is 2.2Mbps.
281.6 KBps
(Using 1000 for a MB, not 1024)
250,000,000KB a month
887,784s
14796m
246.6h
10.28 DAYS.

Even at HD bitrates, streaming video won't break 250GB

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Old 26th September 2008, 09:37   #15
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whether it will or not in any time period isn't the issue, the issue is comcast's bold faced lie knowing full well they never intended to make good on it.

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Old 28th September 2008, 03:39   #16
Jkey
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comcast is implementing a traffic management system
too i heard?
And if so will customers with the 250gigs cap also have
this system forced upon them too ?

On my isp here in the uk if you download over a certain
limit in a set time period your connection speed[up/down]
is effectively halfed which at peak times translates into
speed/4 and is not restored for sometimes upto 8 hours.

With the sounds of it a similar traffic management system
will be used by comcast,de-prioritizing certain users
connections.

So Long, and Thanks for All the Fish.
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Old 29th September 2008, 00:58   #17
leonel80
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In an era were wireless networks are being created around the country ISPs should never be thinking about limiting the amount of band you get. Soon the internet access is going to be free and they will loose all their money by being losers.
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Old 29th September 2008, 16:03   #18
Too-DAMN-Much
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Quote:
Originally posted by Jkey
comcast is implementing a traffic management system
too i heard?
And if so will customers with the 250gigs cap also have
this system forced upon them too ?

way to miss the title and half of the point of this thread

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Old 29th September 2008, 17:35   #19
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touche

it was 3:39am when i wrote it,
i thought this thread was about the 250gigs
cap and not the seperate traffic management system.

oh well

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Old 4th October 2008, 06:41   #20
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Quote:
Originally posted by k_rock923
I have Verizon FiOS
Me too. Awesome huh?
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Old 8th October 2008, 09:31   #21
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Honestly, I've had my share of troubles with Comcast, but nothing as bad as what you guys have been through. And I'd switch in a heartbeat if I knew of a better ISP that offered similar speeds in my area ( Northern California).

Any suggestions?
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