Cannot Play mp3 on v2.6.0

Multimix · 8th December 2018, 22:56

Hello, I hope after three days with a full day each searching for the answer I will get finally get my issue resolved.
Thanks.

I setup the SHOUTcast Server v2.6.0.750/posix(Linux x64) on my server and the server is up and running but will not play mp3 from this URL. https://www.multimixradio.com:7680/index.html?sid=2

However, the stream is playing from the unsure URL http://www.multimixradio.com:7680/index.html?sid=2 but I cannot play the stream as I did on the server SHOUTcast Server Version 1.9.8/Linu.

No more will continue this format work https://multimixradio.com:7680/;stream.mp3

Please guide me to the fix because my many days and hours searching is not giving me a fix.

Thanks.

Fred

akustik · 9th December 2018, 05:22

I have the problem.
I sent a support ticket.
No replies for 2 days

Multimix · 9th December 2018, 13:07

I read where a guy said that he upgraded his Shoutcast free account to the premium version and everything worked. I cannot verify that but here is what is written on the popup screen when you click on upgrade.

"Please note that if you are hosted by a third party provider, you cannot upgrade to Shoutcast Server Software Premium.

However, all new features are available in our hosted solution Shoutcast For Business: click here for more information." https://www.shoutcast.com/Pricing

NurLutix · 9th December 2018, 13:30

Hey,
As I can see, your SHOUTcast uses SSL.
For SSL you need the Premium subscription. Once you've completed this, you'll need to update your server's Config.
If you're at a streaming provider, write to them and ask if it would be possible to pack two things into the Config. Whether he allows it is another matter. If I were the server provider, I would allow it.

Greetings
Luca Stratmann

akustik · 9th December 2018, 15:04

- I have a shoutcast premium account.
- SSL keys installed
- Listening for client connections on alternate port 443 - Ok

https >> Player error : 403 (Service Forbidden)
https >> admin.cgi : 403 (Service Forbidden)

Multimix · 9th December 2018, 17:12

Many thanks for the responses guys. I have the full access to the root of my server so making changes is easy. I do my own thing on the server.

My station is still a hubby and now looking at the monetization aspect so won't do the premium at this moment. However, I got the workaround v2.6. http://live.multimixradio.com and will live with this for the moment.

Thanks, Fred

peter2008 · 9th January 2019, 10:02

Hello! Did you fixed this issue? I have the same issue. I can load the status page over https, but the admin.cgi and also the audio stream, I get: 403 (Service Forbidden)... Any idea? Thanks!

joshpratt · 11th January 2019, 08:58

same issue here. the admin.cgi get 403 error

8th December 2018, 22:56	#1
Multimix Junior Member Join Date: May 2007 Location: Hamilton, Ontario, CA Posts: 9	Cannot Play mp3 on v2.6.0 Hello, I hope after three days with a full day each searching for the answer I will get finally get my issue resolved. Thanks. I setup the SHOUTcast Server v2.6.0.750/posix(Linux x64) on my server and the server is up and running but will not play mp3 from this URL. https://www.multimixradio.com:7680/index.html?sid=2 However, the stream is playing from the unsure URL http://www.multimixradio.com:7680/index.html?sid=2 but I cannot play the stream as I did on the server SHOUTcast Server Version 1.9.8/Linu. No more will continue this format work https://multimixradio.com:7680/;stream.mp3 Please guide me to the fix because my many days and hours searching is not giving me a fix. Thanks. Fred

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9th December 2018, 05:22	#2
akustik Junior Member Join Date: Jul 2014 Posts: 5	I have the problem. I sent a support ticket. No replies for 2 days

9th December 2018, 13:07	#3
Multimix Junior Member Join Date: May 2007 Location: Hamilton, Ontario, CA Posts: 9	I read where a guy said that he upgraded his Shoutcast free account to the premium version and everything worked. I cannot verify that but here is what is written on the popup screen when you click on upgrade. "Please note that if you are hosted by a third party provider, you cannot upgrade to Shoutcast Server Software Premium. However, all new features are available in our hosted solution Shoutcast For Business: click here for more information." https://www.shoutcast.com/Pricing

9th December 2018, 13:30	#4
NurLutix Senior Member Join Date: Oct 2017 Location: Germany Posts: 146	Hey, As I can see, your SHOUTcast uses SSL. For SSL you need the Premium subscription. Once you've completed this, you'll need to update your server's Config. If you're at a streaming provider, write to them and ask if it would be possible to pack two things into the Config. Whether he allows it is another matter. If I were the server provider, I would allow it. Greetings Luca Stratmann

9th December 2018, 15:04	#5
akustik Junior Member Join Date: Jul 2014 Posts: 5	- I have a shoutcast premium account. - SSL keys installed - Listening for client connections on alternate port 443 - Ok https >> Player error : 403 (Service Forbidden) https >> admin.cgi : 403 (Service Forbidden)

9th December 2018, 17:12	#6
Multimix Junior Member Join Date: May 2007 Location: Hamilton, Ontario, CA Posts: 9	Many thanks for the responses guys. I have the full access to the root of my server so making changes is easy. I do my own thing on the server. My station is still a hubby and now looking at the monetization aspect so won't do the premium at this moment. However, I got the workaround v2.6. http://live.multimixradio.com and will live with this for the moment. Thanks, Fred

9th January 2019, 10:02	#7
peter2008 Junior Member Join Date: Sep 2008 Posts: 31	Hello! Did you fixed this issue? I have the same issue. I can load the status page over https, but the admin.cgi and also the audio stream, I get: 403 (Service Forbidden)... Any idea? Thanks!

11th January 2019, 08:58	#8
joshpratt Junior Member Join Date: Jan 2019 Posts: 2	same issue here. the admin.cgi get 403 error