Old 21st December 2018, 21:55   #1
CMRUbroadcast
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SHOUTCAST regularly down?

I have experienced my radio station stream being down a lot recently.

For example, today it has been down for around 7 hours now. Really hard to establish my station when im getting screwed over my shoutcast (with whom I am paying a monthly subscription to use)

Stream URL
streamingv2.shoutcast.com/cmru2
Port
8000

Stream ID: 3239

Does anyone have any better streaming server options besides Shoutcast? I am wasting my money at this point. I don't understand why it has to go down weekly for hours at a time yet other online radio stations stay up all the time. also the cust serv response rate is slow.

Sorry for the hostility, but this is understandably frustrating. Everything checks out on my end.
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Old 22nd December 2018, 06:14   #2
NJK
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If Shoutcast would have been down for hours as you claim, there should be many more complaints about it.

Since you seem to be the only one with that complaints could it be an issue on your side?
Do you have server logs to prove your statement that Shoutcast is down?

as you cleary state yourself , other stations stay up all the time which proves that Shoutcast was not down...

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Old 22nd December 2018, 16:19   #3
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shoutcast it's down also for me from yesterday and not for only CMRUbroadcast. I thik that the problem it is for many shoutcast users.... This month has been down for the first days of this month.
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Old 22nd December 2018, 16:21   #4
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and targetspot donìt work correctly from yesterday, the daily amounts are equal for all the nations
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Old 23rd December 2018, 13:34   #5
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targetspot donìt work correctly from yesterday, the daily amounts are equal for all the nations
Hi,

The same thing also happens to me.

A greeting. Merry Christmas
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Old 23rd December 2018, 15:25   #6
smythmcintosh
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shoutcast down

Station not playing now. This instability used to be free. Now we get to pay for it. What a joke
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Old 23rd December 2018, 15:44   #7
NJK
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very stange
went to my server log and it tells me

Server Status: Server is currently up and public.
Stream Status: Stream is up at 192 kbps with 2 of 25 listeners (2 unique)
Listener Peak: 5
Average Listen Time: 113h 51m 32s
Stream Title: darkwave radio

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Old 23rd December 2018, 16:17   #8
flax
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Quote:
Originally Posted by NJK View Post
very stange
went to my server log and it tells me

Server Status: Server is currently up and public.
Stream Status: Stream is up at 192 kbps with 2 of 25 listeners (2 unique)
Listener Peak: 5
Average Listen Time: 113h 51m 32s
Stream Title: darkwave radio
My radio does work. It sounds perfect. But the data that TargeSpot posts, is not correct. For all countries they indicate the same values (even in countries where there is no advertising)
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Old 23rd December 2018, 16:20   #9
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My radio does work. It sounds perfect. But the data that TargeSpot posts, is not correct. For all countries they indicate the same values (even in countries where there is no advertising)
So the statement that the treadstarter made isn't about shoutcast itself but about targespot post....

if only he made that clear in his / her first post...........

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Old 23rd December 2018, 20:49   #10
CMRUbroadcast
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Glad it isn't just me. I know how to run a station on my end and everything checks out for me NJK. So thanks ...
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Old 23rd December 2018, 20:52   #11
CMRUbroadcast
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NJK. I'm not referring to targespot. Can you leave this thread please? Sorry, You're just being confrontational and not being helpful. This is really upsetting for me as I'm trying to get listeners to my station, I'm paying a subscription and my station is constantly down. Been down for all day today. I've contacted Shoutcast and they respond usually after 12-24 hours and do confirm it is from their end. The point of this thread was to see if it was just me. But clearly it's not.
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Old 23rd December 2018, 21:00   #12
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One question from my side: Is it even worth hosting your stream server at SHOUTcast? Wouldn't a solution of your own be better?
Or what are the benefits?
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Old 23rd December 2018, 21:16   #13
CMRUbroadcast
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Originally Posted by NurLutix View Post
One question from my side: Is it even worth hosting your stream server at SHOUTcast? Wouldn't a solution of your own be better?
Or what are the benefits?
Yeah I wonder that as well. I should talk to my engineer and see if this is an option. I only manage the station and do not understand a lot about the technical side of things. Hence my frustration (sorry @NJK , i know you were trying to help). My engineer (he is in charge of all the equipment, streambox, logger, etc) assures me everything is good on our end. I agree, why can't we just host it our-self? Thank you for bringing that option up.
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Old 27th December 2018, 04:21   #14
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Quote:
Originally Posted by CMRUbroadcast View Post
I have experienced my radio station stream being down a lot recently.

For example, today it has been down for around 7 hours now. Really hard to establish my station when im getting screwed over my shoutcast (with whom I am paying a monthly subscription to use)

Stream URL
streamingv2.shoutcast.com/cmru2
Port
8000

Stream ID: 3239

Does anyone have any better streaming server options besides Shoutcast? I am wasting my money at this point. I don't understand why it has to go down weekly for hours at a time yet other online radio stations stay up all the time. also the cust serv response rate is slow.

Sorry for the hostility, but this is understandably frustrating. Everything checks out on my end.
I had similar issues, I decided once my trial was over to switch over and try Cast. If you don't mind not able to insert ads, get it: https://shoutca.st/cast or get their Shoutcast package...So far my listenership has increased. When I grow big enough I may consider Shoutcast again but hosted by me.

They got a free package that I use to maintain song info for certain services (like my song history display) for Shoutcast. So you can use that and try it out: https://shoutca.st/#pricing (when I get bigger I'll jump on their unlimited with ads but Cast comes with unlimited too and cheaper)

So far they've been fast and reliable and support has been good.

Ramon
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Old 8th January 2019, 04:27   #15
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I switched over to Icecast. Think Shoutcast but open source. No profit and the software is free. Both have been around for a long time but while Shoutcast sat dormant for a loong time Icecast was being developed. I never figured the stability change would be what it was but my servers run like they have never run before. No errors. Nice and stable. Many providers support it as well but I have mine running on dedicated and vps servers and set up round robin dns to distribute listeners among the different instances.

Sad to say but I should have done this a long time ago.

Megarock Radio - St. Louis Since 1998!
Tune In Now!
Corporate Radio Sucks! No suits, all rock!
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Old 22nd January 2019, 22:31   #16
ictradio316.eric
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Our 2 stations : National Underground Radio and ICT Radio

are constantly up and down and we check every aspect on our end. I think we have had something like 13 tickets submitted to support in the last month. It is getting awfully hard to run a business legitimately competing with corporate FM stations when your stations are so unstable. We have thousands of people flowing to our website to listen etc and the station is frequently down. It is killllllllllllllllling our business.
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Old 23rd January 2019, 06:50   #17
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Quote:
Originally Posted by ictradio316.eric View Post
Our 2 stations : National Underground Radio and ICT Radio

are constantly up and down and we check every aspect on our end. I think we have had something like 13 tickets submitted to support in the last month. It is getting awfully hard to run a business legitimately competing with corporate FM stations when your stations are so unstable. We have thousands of people flowing to our website to listen etc and the station is frequently down. It is killllllllllllllllling our business.
If anything give Cast a try until they get stable again. For now I'm happy, just wish I had ads functionality, but right now stability is important.

Ramon
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Old 26th January 2019, 22:00   #18
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Seems like you are here to argue with people and to decrease them too instead of helping them.
What is your purpose here ? What use are you ?
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Old 26th January 2019, 22:29   #19
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Quote:
Originally Posted by AnthologyWeb View Post
Seems like you are here to argue with people and to decrease them too instead of helping them.
What is your purpose here ? What use are you ?
If you haven’t notice there is no help or reliable support here. I’m just straight up honest. I’m not trying to push people way but rather share an temporary solution until Shoutcast grows up and gets their stuff sorted. I’ve seen the same patterns with them over the years and it’s like they never learn from the past. But I also understand I don’t know what’s up behind the scenes with them and the new company.

Ramon
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Old 26th January 2019, 22:32   #20
AnthologyWeb
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Sorry this was not for you.

Quote:
Originally Posted by ram130 View Post
If you haven’t notice there is no help or reliable support here. I’m just straight up honest. I’m not trying to push people way but rather share an temporary solution until Shoutcast grows up and gets their stuff sorted. I’ve seen the same patterns with them over the years and it’s like they never learn from the past. But I also understand I don’t know what’s up behind the scenes with them and the new company.
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Old 26th January 2019, 22:33   #21
AnthologyWeb
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Seems like you are here to argue with people and to decrease them too instead of helping them.
What is your purpose here ? What use are you ?

Quote:
Originally Posted by NJK View Post
If Shoutcast would have been down for hours as you claim, there should be many more complaints about it.

Since you seem to be the only one with that complaints could it be an issue on your side?
Do you have server logs to prove your statement that Shoutcast is down?

as you cleary state yourself , other stations stay up all the time which proves that Shoutcast was not down...
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Old 27th January 2019, 08:29   #22
NJK
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Quote:
Originally Posted by AnthologyWeb View Post
Seems like you are here to argue with people and to decrease them too instead of helping them.
What is your purpose here ? What use are you ?

How about reading the entire thread instead of just quoting one post?

no, you simply jump to it based on 1 answer.........

nice going dude.

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Old 27th January 2019, 09:57   #23
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You're useless man . Just leave

Quote:
Originally Posted by NJK View Post
How about reading the entire thread instead of just quoting one post?

no, you simply jump to it based on 1 answer.........

nice going dude.
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Old 27th January 2019, 11:51   #24
NJK
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You're useless man . Just leave

After you , just gave you a temp ban for breaking forum rules

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- Material that is knowingly defamatory, illegal, abusive, threatening or harassing, is strictly prohibited. As with anything, you, as a member, should use good common sense when posting. In other words, you agree not to be a jerk. Posts containing personal attacks on another user will be edited/deleted.

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