Old 7th January 2018, 04:10   #1
dwsowash
Junior Member
 
Join Date: Jan 2018
Posts: 11
What happened?

In Nov I earned about $18 USD.
In Dec I earned about $33 USD.
Now for Jan my earnings, impressions are ZERO, but ads are still playing in my streams.

What's up with that?
dwsowash is offline   Reply With Quote
Old 8th January 2018, 02:27   #2
multi023
Junior Member
 
Join Date: May 2017
Posts: 24
Quote:
Originally Posted by dwsowash View Post
In Nov I earned about $18 USD.
In Dec I earned about $33 USD.
Now for Jan my earnings, impressions are ZERO, but ads are still playing in my streams.

What's up with that?
Hi,

It probably happens at a general level. I also do not mark anything, but keep in mind that we are at the beginning of the month and have been Christmas holidays.

Surely soon our audiences will be reflected in our revenues!
multi023 is offline   Reply With Quote
Old 8th January 2018, 09:22   #3
keijo
Senior Member
 
keijo's Avatar
 
Join Date: Jun 2017
Location: AM14-NOVEMBER-09
Posts: 105
Hello dwsonwash, welcome to the forums.

Every month is the same (this one is particularly heavier). The Revenues dashboard takes several days to adjust its metrics at the beginning of the month, so as long as you get the double greens in your DNAS, you're good.

In a related note, there's a lot of work under the hood (hint: December's updated ToS) that might be causing the long delay in reflecting your totals, but since you hear ads playing, you don't need to worry.

Hope it helps,
keijo!

I have no ties to Radionomy/TargetSpot in any way. My posts/replies are my own so any advice I can give, try at your own risk.
KDPST - Keijo Grooving Moods -- (Where Music Is Your Mood) --
http://listen.shoutcast.com/kdpst-keijogroovingmoods
keijo is offline   Reply With Quote
Old 8th January 2018, 20:27   #4
keijo
Senior Member
 
keijo's Avatar
 
Join Date: Jun 2017
Location: AM14-NOVEMBER-09
Posts: 105
*** UPDATE ***

Got an e-mail this morning, transcribing:

----------------------------
Hi [name],

First, we would like to wish you a happy new year on behalf of all the Shoutcast Team!

We've been having difficulties to process revenue data on the Shoutcast Radio Manager since the 30th of December, 2017.

Please bear with us while we fix the remaining issues. We'd like to reassure you there won't be any data loss.

We apologise for any inconvenience this may have caused.

The team remains available to answer your questions at support@shoutcast.com

Sincerely,

-- Bruno --
----------------------------

So it seems they actually are working on it and ran into a couple glitches. Let's hope they resolver this; for now my ads will keep rolling.


Hope it helps,
keijo.-

I have no ties to Radionomy/TargetSpot in any way. My posts/replies are my own so any advice I can give, try at your own risk.
KDPST - Keijo Grooving Moods -- (Where Music Is Your Mood) --
http://listen.shoutcast.com/kdpst-keijogroovingmoods
keijo is offline   Reply With Quote
Reply
Go Back   Winamp & SHOUTcast Forums > SHOUTcast > SHOUTcast Streaming Service & Monetization

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump