Old 18th May 2016, 14:48   #1
detone
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Recreate Name Radio at RMO Shoutcast

I am already registered on rmo.shoutcast.com and had two stations registered there. However, several bugs have occurred and deleted the two stations.

I installed the new version Shoutcast DNAS and now I'm trying to recreate the authhash with the station name and says I can not use.

Is there any way to delete the Shoutcast management system the station name so I can set up correctly?

How to proceed?

Thanks!

David Jill
BestRadio Brasil
www.bestradiobrasil.com
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Old 18th May 2016, 15:32   #2
DJ Egg
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Hello David,

Due to sensitive information being involved, I will deal with your case via your existing ticket in the Support system.
Apologies for any delay.


To anyone else reading:
Please do NOT delete/deactivate accounts or stations in an attempt to fix anything.
Always contact support@ (email) or help first. All issues can be fixed without the need to delete anything.
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Old 18th May 2016, 15:34   #3
detone
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Thank you for your support.
I'm waiting on more information on how to proceed.

David Jill
BestRadio Brasil
www.bestradiobrasil.com
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