Winamp crashes when playing any audio CD

[drewip]

When starting to play an audio CD this error pops up:
Application error on Winamp.exe: instruction on 0x15220b33 points at memory on 0x00000030. Read or write to memory failed.
Though WinAmp keeps playing, its window disappears and the mentioned error window remains visible. As soon as I click on OK or Cancel, Winamp ends.

Specs of my PC:
Computertype ACPI Uniprocessor-pc
OS Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 7.0.5730.11
DirectX 4.09.00.0904 (DirectX 9.0)
CPU Type: AMD Athlon XP-A, 2100 MHz (12.5 x 168) 2800+
Mobo: MSI KT3V (MS-6712) (6 PCI, 1 AGP, 3 DIMM, Audio)
Mobo: Chipset VIA VT8367 Apollo KT333CF
System memory 1024 MB (Virtual Channel DDR SDRAM)
Video SAPPHIRE RADEON 9200 ATLANTIS - Secondary (128 MB)
Video SAPPHIRE RADEON 9200 ATLANTIS (128 MB)
3D-accelerator ATI Radeon 9200 (RV280)
Monitor Plug & Play-monitor [NoDB] (VN 026742)
Multimedia Sound chip VIA AC'97 Enhanced Audio Controller
CD-player: HL-DT-ST DVD-ROM GDR8162B (16x/48x DVD-ROM)
CD-writer: HP DVD Writer 640c
WinAmp Pro 5.33


Dr Watson reads:
WARNING: Unable to verify checksum for C:\Program Files\Winamp\System\db.w5s
ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Winamp\System\db.w5s -
function: db
Error ->15220b33 8b5130 mov edx,[ecx+0x30] ds:0023:00000030=????????
----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
00110834 000b0a66 00000003 00000000 7c910570 db+0x20b33
00110790 84c0af7c 84c0aed8 80563255 84c0aed8 0xb0a66
84c0af4c 00000000 00000000 00000000 00000000 0x84c0af7c

Complete Dr Watson log is enclosed in WinAmpError.zip, including also DxDiag.txt, hijackthis.log, Winamp.ini, my_plugin_list.txt.

I hope I have mentioned and enclosed all relevant information so you can solve my problem.

[DJ Egg]

I'm getting 'unsupported compression method' when trying to extract/view the files in the zip (with 7Zip and/or WinXP Folders). Maybe try a standard compression method instead...

Basically, we'll need to see the HJT log and List of Plugins before we can help (though the dxdiag & dr watson logs might also prove helpful).

[drewip]

Originally posted by drewip
When starting to play an audio CD this error pops up:
Application error on Winamp.exe: instruction on 0x15220b33 points at memory on 0x00000030. Read or write to memory failed.
Though WinAmp keeps playing, its window disappears and the mentioned error window remains visible. As soon as I click on OK or Cancel, Winamp ends.

Specs of my PC:
Computertype ACPI Uniprocessor-pc
OS Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 7.0.5730.11
DirectX 4.09.00.0904 (DirectX 9.0)
CPU Type: AMD Athlon XP-A, 2100 MHz (12.5 x 168) 2800+
Mobo: MSI KT3V (MS-6712) (6 PCI, 1 AGP, 3 DIMM, Audio)
Mobo: Chipset VIA VT8367 Apollo KT333CF
System memory 1024 MB (Virtual Channel DDR SDRAM)
Video SAPPHIRE RADEON 9200 ATLANTIS - Secondary (128 MB)
Video SAPPHIRE RADEON 9200 ATLANTIS (128 MB)
3D-accelerator ATI Radeon 9200 (RV280)
Monitor Plug & Play-monitor [NoDB] (VN 026742)
Multimedia Sound chip VIA AC'97 Enhanced Audio Controller
CD-player: HL-DT-ST DVD-ROM GDR8162B (16x/48x DVD-ROM)
CD-writer: HP DVD Writer 640c
WinAmp Pro 5.33


Dr Watson reads:
WARNING: Unable to verify checksum for C:\Program Files\Winamp\System\db.w5s
ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\Winamp\System\db.w5s -
function: db
Error ->15220b33 8b5130 mov edx,[ecx+0x30] ds:0023:00000030=????????
----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
ChildEBP RetAddr Args to Child
00110834 000b0a66 00000003 00000000 7c910570 db+0x20b33
00110790 84c0af7c 84c0aed8 80563255 84c0aed8 0xb0a66
84c0af4c 00000000 00000000 00000000 00000000 0x84c0af7c

Complete Dr Watson log is enclosed in WinAmpError.zip, including also DxDiag.txt, hijackthis.log, Winamp.ini, my_plugin_list.txt.

I hope I have mentioned and enclosed all relevant information so you can solve my problem.

OK, here comes the newly compressed file according to Legacy (WinZip 2.0 compatible).

[DJ Egg]

Ok, that's better (zip is working ok now)

Let's see if it's any of the 3rd-party stuff to blame first...

Go to Winamp > Prefs > General Preferences
Change the Language back to "English"

Close Prefs

Close Winamp

I doubt if just the presence of your lang pack file can cause any problems if it isn't selected/enabled, but you never know.

So for now, go to the Winamp root folder (C:\Program Files\Winamp)

and move this file out of there and into some backup folder somewhere else:

Nederlands-Taalpak-voor-Winamp-5_2.Lng

(or rename it with the .off extension, eg. *.Lng.off)

Now got to the "Winamp\Plugins" folder and do the same for:

in_mp3pro.dll

(either move it out, delete it, or rename it with the .off extension)

Note, this is the 3rd-party THOMSON mp3PRO Decoder plugin
and is known to cause all kinds of problems (hence its own entry in the FAQ sticky).


Restart Winamp

Does the problem persist?

[drewip]

Originally posted by DJ Egg
Ok, that's better (zip is working ok now)

Let's see if it's any of the 3rd-party stuff to blame first...

Go to Winamp > Prefs > General Preferences
Change the Language back to "English"

Close Prefs

Close Winamp

I doubt if just the presence of your lang pack file can cause any problems if it isn't selected/enabled, but you never know.

So for now, go to the Winamp root folder (C:\Program Files\Winamp)

and move this file out of there and into some backup folder somewhere else:

Nederlands-Taalpak-voor-Winamp-5_2.Lng

(or rename it with the .off extension, eg. *.Lng.off)

Now got to the "Winamp\Plugins" folder and do the same for:

in_mp3pro.dll

(either move it out, delete it, or rename it with the .off extension)

Note, this is the 3rd-party THOMSON mp3PRO Decoder plugin
and is known to cause all kinds of problems (hence its own entry in the FAQ sticky).


Restart Winamp

Does the problem persist?

Yes, and after having clicked on OK the first time, a second error window pops up reading:
Application error Winamp.exe. Instruction on 0x2104550 points to memory on 0x03e45260. Read and write to memory failed.

[DJ Egg]

Ok, so it's not the Dutch lang pack (which you can now safely re-enable) or the mp3pro plugin (recommended to keep disabled) to blame....

Hmm, I'm not entirely sure what's causing it then.

________________________________________________________

Application error in Winamp.exe: The instruction at 0x15220b33 referenced memory at 0x00000030. The mmemory could not be written/read.

We're not entirely sure what causes this error, but recent reports seem to suggest that it's caused by a conflict with one/both of Winamp's Windows Media Support plugin (in_wm.dll) and/or PlaysForSure Device Support plugin (pmp_p4s.dll) after installing Windows Media Player 11 (which I think I can see installed in your HJT log via the "O21 - SSODL: WPDShServiceObj" entry), or maybe after installing a patch for WMP11 from WindowsUpdate.

A reinstall, or clean install of Winamp 5.33 Full usually fixes the problem.
A reboot may also be required after.

Does the crash only occur when playing Audio CDs, or does it also occur when trying to play any other formats (mp3, wma, wav, etc)?

Let me know if the problem persists, and we'll take things from there
(the next thing to look at would be potential conflicts with concurrently running processes, eg. NeroFilterCheck / NeroCheck.exe, AnyDVD, CCleaner, etc).

[drewip]

Originally posted by DJ Egg
Ok, so it's not the Dutch lang pack (which you can now safely re-enable) or the mp3pro plugin (recommended to keep disabled) to blame....

Hmm, I'm not entirely sure what's causing it then.

________________________________________________________

Application error in Winamp.exe: The instruction at 0x15220b33 referenced memory at 0x00000030. The mmemory could not be written/read.

We're not entirely sure what causes this error, but recent reports seem to suggest that it's caused by a conflict with one/both of Winamp's Windows Media Support plugin (in_wm.dll) and/or PlaysForSure Device Support plugin (pmp_p4s.dll) after installing Windows Media Player 11 (which I think I can see installed in your HJT log via the "O21 - SSODL: WPDShServiceObj" entry), or maybe after installing a patch for WMP11 from WindowsUpdate.

A reinstall, or clean install of Winamp 5.33 Full usually fixes the problem.
A reboot may also be required after.

Does the crash only occur when playing Audio CDs, or does it also occur when trying to play any other formats (mp3, wma, wav, etc)?

Let me know if the problem persists, and we'll take things from there
(the next thing to look at would be potential conflicts with concurrently running processes, eg. NeroFilterCheck / NeroCheck.exe, AnyDVD, CCleaner, etc).

Performed roll back from WM 11 to 10, also deinstalled Windows Media Player Runtime 11. After reboot put in audio CD and WinAmp started and crashed again. Now also sound was becoming poor. It happens though just after CDDB was contacted.
Only this time there was another error, after having clicked on ok the first time:
Application error in Winamp.exe: The instruction at 0x01e14550 referenced memory at 0x3b55098. The memory could not be written/read.
I will once more perform a clean install, but this will not be before tonight, since I have to leave now.

Thanks so far for your help.

[DJ Egg]

Hmm... the plot thickens.

You didn't really need to uninstall WMP, or do anything with WMP whatsover,
but let us know how the clean install of Winamp 5.33 goes.

We would really like to get to the bottom of this.

Is Winamp being blocked by a firewall maybe? And therefore cddb isn't able to properly connect (shouldn't cause a crash though)...

What happens when you disable cddb (winamp > prefs > plugins > input > in_cdda > config: uncheck "use cddb")? I know this means that the titles won't be retrieved, but does it still crash?

[drewip]

I did a clean reinstall, after having deleted really all regs from Windows registry with a cleaner (Jv16 Powertools from Juoni Vuori/Macecraft), did not reinstall Dutch language or other plugins than the one in the package.
Played a pre-recorded cd with CDDB plugin on, just fine. Then played an audio cd burned by me and... just fine.

It's just a pity we won't know now what or which program caused all these erratic messages.

Thanks again very much for your assistance and (wishful) thinking.

[daniel_t77]

Hi all,

I have the same problem with 5.33 Build 1100 (and also winamp 5.32) - winamp crahes when trying to play audio-cds.

But only as a restricted user under XP Prof - user is called "user".
I don't have the problem if I'm logged on with admin privileges.

Winamp settings are stored in
D:\Profiles\user\Anwendungsdaten\Winamp
(german XP Prof. SP2 WMP9!)

Error:
AppName: winamp.exe
AppVer: 5.3.3.1100
ModName: db.w5s
ModVer: 0.0.0.0 Offset: 00020b33

winamp settings are



any idea?

I did a clean install of winamp 5.33 and the problem occurs also on 2-3 of my systems.

[cgoldman]

I have today the same problem. It crashes just after cddb but only with audio cd's. If I pick a folder with Mp3's they play fine.
I am using 5.34 on a win98 Se2 machine.

WINAMP caused an invalid page fault in
module DB.W5S at 01b7:01414d39.
Registers:
EAX=012a332c CS=01b7 EIP=01414d39 EFLGS=00010246
EBX=00000000 SS=01bf ESP=012a31f0 EBP=012a3268
ECX=00000000 DS=01bf ESI=00000001 FS=6a2f
EDX=012a3304 ES=01bf EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 51 30 33 c0 81 fa 97 a6 29 a0 75 08 c7 41 30
Stack dump:
0140d0b5 00000000 012a3578 127add28 01400062 00000015 ffffffff 00000000 012a3230 0140d48c 00000000 12610a88 ffffffff 00000001 012a3274 127add28