We have Software Premium and no LicenceID

404Hz · 15th December 2021, 09:39

Hello, we have subscribed on October 2021 to the Shoutcast Software Premium, we are using Azuracast for our radio automation, But, although we have an userid, we've never received our licenseID allowing us to benefit from the advantages of premium services and we have no more news from the support ... what should we do? Thank you...

LStratmann · 15th December 2021, 14:05

Normally you see the licenseID in your Radiomanager at your UserID. Is there none there?

404Hz · 16th December 2021, 05:44

No, there is only my UserID :/

404Hz · 17th December 2021, 03:37

This is literary what I have on my Shoutcast Server Premium:
https://u-animity.com/upload/shoutcast_problem.png

15th December 2021, 09:39	#1
404Hz Junior Member Join Date: Oct 2021 Posts: 10	We have Software Premium and no LicenceID Hello, we have subscribed on October 2021 to the Shoutcast Software Premium, we are using Azuracast for our radio automation, But, although we have an userid, we've never received our licenseID allowing us to benefit from the advantages of premium services and we have no more news from the support ... what should we do? Thank you...

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15th December 2021, 14:05	#2
LStratmann Senior Member Join Date: Dec 2019 Location: Germany Posts: 418	Normally you see the licenseID in your Radiomanager at your UserID. Is there none there?

16th December 2021, 05:44	#3
404Hz Junior Member Join Date: Oct 2021 Posts: 10	No, there is only my UserID :/

17th December 2021, 03:37	#4
404Hz Junior Member Join Date: Oct 2021 Posts: 10	This is literary what I have on my Shoutcast Server Premium: https://u-animity.com/upload/shoutcast_problem.png