explorer crashing after right clicking on .mp3 files

[u2watcher]

ok I got the latest winamp but everytime I right click on a .mp3 file it makes explorer crash how can I fix that. It works fine with other formats such as flac, shn ect

[jmatthews112]

Can't reproduce with 5.091, WinXP, clean install

What are your system specs? Make sure to pay attention to the HijackThis log section.

Make sure you perform a clean install of 5.091 and test it before posting back here.

Hope this helps, jmat

[Nunzio390]

Explorer crashes when you simply right-click on an MP3 file?

This sounds like a system problem, not necessarily Winamp related.
Confirm that you have a clean install of Winamp.
Provide full system specs as outlined here. And, as again outlined in that same post, attach a HijackThis log to your reply, using the newest version (v1.99.1)...

Instructions for attaching the HijackThis log to your post:

Attach the log and don't post it directly into the thread, else it may break tables.

Start hijackthis.exe, click "do a system scan and save a log file", change the extension from .log to .txt (ie. save it as hijackthis.txt, not hijackthis.log) and attach the log to your post via the "Post a Reply" button in your thread (or via "Post a New Topic" if starting a brand new thread for a new topic).

Don't try to fix anything with HJT unless you're absolutely sure what it is!
(ie. until an expert here tells you exactly what to fix after they've seen the log).
Most of the entries in the log will be harmless or even essential/required.

[EDIT]
DOH!!
Hi jmat
You posted as I was typing my LENGTHY response

[u2watcher]

here is the info I hope this helps I did everything you said same problem

[u2watcher]

I hope everything I provided is what you said another thing I forgot to mention but shouldnt be a big thing is I get a show error report thing when this happens

[jmatthews112]

Quoted directly from the Troubleshooters sticky referenced above:

"Please include all relevant system specs, including:
Motherboard, CPU, RAM, Soundcard, Videocard, Windows OS, DirectX, etc"

That error box will help immensely, actually, if you wouldn't mind posting it or its contents.

[u2watcher]

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name CC988872-C
System Manufacturer Compaq
System Model Compaq PC
System Type X86-based PC
Processor x86 Family 6 Model 6 Stepping 2 AuthenticAMD ~1524 Mhz
BIOS Version/Date Compaq 786K2, 9/21/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name
Time Zone Eastern Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 588.17 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.41 GB
Page File C:\pagefile.sys

error info:

windows error reporting

3/27/2005 8:30 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

3/27/2005 8:30 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

3/27/2005 8:30 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

3/29/2005 10:57 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

3/29/2005 12:23 AM Application Error Faulting application realplay.exe, version 6.0.9.584, faulting module xvid.dll, version 0.0.0.0, fault address 0x000121c6.

3/29/2005 1:29 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

3/29/2005 1:29 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

3/29/2005 1:29 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

3/30/2005 12:15 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

3/31/2005 10:45 AM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

3/31/2005 10:45 AM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

3/31/2005 10:45 AM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

3/31/2005 11:37 AM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

3/31/2005 8:11 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/1/2005 1:55 PM Application Error Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

4/1/2005 1:55 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/1/2005 1:55 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/1/2005 1:58 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/1/2005 1:58 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/1/2005 3:34 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/1/2005 3:34 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/1/2005 3:34 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/10/2005 3:41 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/10/2005 3:41 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/10/2005 3:41 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/10/2005 9:39 PM Application Hang Hanging application notepad.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

4/10/2005 9:39 PM Application Hang Hanging application notepad.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

4/10/2005 9:39 PM Application Hang Hanging application notepad.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

4/10/2005 9:39 PM Application Hang Hanging application notepad.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

4/10/2005 9:39 PM Application Hang Hanging application notepad.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

4/10/2005 9:39 PM Application Hang Hanging application notepad.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

4/10/2005 9:40 PM Application Hang Hanging application notepad.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

4/12/2005 2:28 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/13/2005 2:11 AM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/13/2005 2:13 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/14/2005 1:18 AM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/14/2005 1:18 AM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/14/2005 1:18 AM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/14/2005 2:12 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/14/2005 2:12 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/14/2005 2:12 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/14/2005 4:06 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/14/2005 7:41 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/15/2005 2:28 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/17/2005 10:36 PM Application Error Faulting application SETUP.EXE, version 5.50.137.0, faulting module SETUP.EXE, version 5.50.137.0, fault address 0x00007c20.

4/17/2005 12:50 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/17/2005 12:50 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/17/2005 12:50 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/17/2005 2:47 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:47 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:47 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:47 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:47 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:49 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:49 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:49 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:49 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/17/2005 2:54 PM MsiInstaller Detection of product '{00120409-78E1-11D2-B60F-006097C998E7}', feature 'HTMLSourceEditing' failed during request for component '{9E0B2BE1-DEDA-11D1-A17E-00A0C90AB50F}'

4/18/2005 4:52 PM Application Error Faulting application paint shop pro 9.exe, version 9.0.0.0, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x00010440.

4/20/2005 12:17 AM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module , version 0.0.0.0, fault address 0x00000000.

4/21/2005 1:05 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/21/2005 2:09 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/21/2005 2:10 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/21/2005 7:51 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/22/2005 5:48 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/24/2005 9:10 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/24/2005 9:12 PM Application Error Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

4/24/2005 9:46 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/24/2005 9:46 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/24/2005 9:46 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/26/2005 10:36 PM Application Hang Hanging application notepad.exe, version 5.1.2600.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

4/26/2005 11:16 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/26/2005 11:16 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/26/2005 11:16 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/26/2005 2:32 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/27/2005 9:59 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/28/2005 10:18 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 10:18 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 10:18 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 10:23 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 10:23 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 10:25 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 10:25 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 12:01 AM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/28/2005 12:41 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 12:41 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 12:41 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/28/2005 7:38 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/28/2005 8:05 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/29/2005 4:58 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/29/2005 4:58 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/29/2005 4:58 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/3/2005 12:26 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/3/2005 12:26 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/3/2005 12:26 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

4/3/2005 12:33 PM Application Error Faulting application paint shop pro 9.exe, version 9.0.0.0, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x00010440.

4/3/2005 7:21 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/3/2005 7:21 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/3/2005 7:21 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

4/30/2005 12:10 AM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/5/2005 11:54 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

4/6/2005 2:31 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/7/2005 10:27 AM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

4/7/2005 6:43 PM Application Error Faulting application paint shop pro 9.exe, version 9.0.0.0, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x00010440.

4/7/2005 6:45 PM Application Error Faulting application paint shop pro 9.exe, version 9.0.0.0, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x00010440.

4/8/2005 1:10 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/1/2005 11:14 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/1/2005 11:14 PM Application Error Fault bucket 127674753.

5/1/2005 4:24 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

5/1/2005 4:24 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

5/1/2005 4:24 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

5/1/2005 4:51 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/1/2005 4:51 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/1/2005 4:51 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/1/2005 4:52 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/1/2005 4:52 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/1/2005 4:53 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/1/2005 4:53 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/1/2005 4:53 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/1/2005 4:53 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/10/2005 11:46 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/10/2005 11:46 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/10/2005 11:46 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/12/2005 5:05 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/12/2005 5:05 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/12/2005 5:05 PM MsiInstaller Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA7}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'

5/14/2005 8:05 PM Application Error Faulting application paint shop pro 9.exe, version 9.0.0.0, faulting module msvcr71.dll, version 7.10.3052.4, fault address 0x00010440.

5/15/2005 12:18 PM Application Hang Hanging application ATIMMC.EXE, version 7.7.0.4, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

5/16/2005 2:34 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

5/17/2005 10:56 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

5/17/2005 2:32 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

5/19/2005 10:32 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/19/2005 10:34 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/19/2005 10:41 PM Application Error Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

5/19/2005 10:41 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/19/2005 10:41 PM Application Error Fault bucket 00733296.

5/19/2005 10:43 PM Application Hang Hanging application iexplore.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

5/19/2005 10:43 PM Application Hang Hanging application iexplore.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

5/19/2005 10:48 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/19/2005 10:49 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/19/2005 11:02 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/19/2005 11:31 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/19/2005 11:51 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/20/2005 12:40 AM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/20/2005 12:40 AM Application Error Fault bucket 127674753.

5/3/2005 2:19 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

5/3/2005 8:43 PM Application Error Faulting application explorer.exe, version 6.0.2900.2180, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x00022a02.

5/5/2005 4:00 PM Dhcp The IP address lease 192.168.1.100 for the Network Card with network address 0030F1125650 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

5/6/2005 2:09 PM Application Error Faulting application aim.exe, version 5.9.3690.0, faulting module unknown, version 0.0.0.0, fault address 0x1221254f.

5/8/2005 5:47 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

5/8/2005 5:47 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'

5/8/2005 5:47 PM MsiInstaller Detection of product '{F843C6A3-224D-4615-94F8-3C461BD9AEA0}', feature 'PaintShopPro' failed during request for component '{D2D7B4BF-6CCA-11D5-8B3F-00105A9846E9}'


[u2watcher]

I hope all that helped

[Nunzio390]

Wow! What a mess!
Look at the following 3 links for some clues...

1. Windows Installer launches unexpectedly, for no obvious reason
2. Faulting Application Explorer.exe ntdll.dl
3. explorer.exe hangs/crashes

Insofar as the HJT log is concerned, I'm certain that DJ Egg will eventually be here to help out with that. He'll probably also be able to provide more info/help for all those Windows errors as well.

Good luck!!!

[u2watcher]

yea if anyone has any suggestions since its a new day let me know! lol

[DJ Egg]

Can you shed any further light on what this entry is in your HJT log?

O4 - HKLM\..\Run: [CNX] C:\WINDOWS\CNX.exe

If you don't know, then submit the file at these places for analysis, and let us know the results:
http://virusscan.jotti.org/
http://www.malwareupload.com

The only other entries that I see in your log which need fixing are:

R3 - Default URLSearchHook is missing

O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab

O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

With all browser/email/explorer windows closed, in the HJT scan result screen, checkmark those entries only, and click "Fix checked"

_______________________________________________


Have you recently recovered from a virus/worm/trojan infection?
I see you've already run TrendMicro Housecall online scan.
Maybe try Kaspersky and Panda online scans as well...
http://www.kaspersky.com/beta?product=161744315
http://www.pandasoftware.com/activescan/

You could also run a spyware/adware scan with Ad-Aware SE and Spybot SD

_____________________________________________


Apart from that, it's possible that there's some kind of conflict going on as to which program is the default mp3 handler (Winamp, iTunes, QuickTime, etc).

Go into the Preferences of each player and make sure that only the one you want to be default for mp3 actually is!

For Winamp, this would be via: Prefs (Ctrl+P) > File Types

Have we also had confirmation of a clean install of Winamp 5.091 yet? (5.09 was very buggy)

Please try without any 3rd-party plugins, for now.

[u2watcher]

here is the windows explorer error I got from explorer before it crashes when it says explorer has to close

AppName: explorer.exe AppVer: 6.0.2900.2180 ModName: kernel32.dll
ModVer: 5.1.2600.2180 Offset: 00022a02

[u2watcher]

more on this error report that it makes when it says its crashing explorer that thing it sends to the microsoft server thing. look at attached