Old 23rd April 2019, 13:57   #1
HHUKRADIO
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502 Bad Gateway

Anyone else also getting this error since yesterday?



Shoutcast just stumbles from one error to the next at the moment.
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Old 23rd April 2019, 18:11   #2
Ramboroi
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Hi,

Same error since yesterday !

And when it's not this one, it's the other :
code:
[METRICS sid = 1] Request failed on YP with Operation timed out after 5000 milliseconds with 0 bytes received
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Old 23rd April 2019, 18:15   #3
vincentsemper
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same here

still issues
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Old 23rd April 2019, 18:17   #4
vincentsemper
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the result to me is that the shoutcast control panel says "no stream available". Not shoutcast listen or Radionomy player is working.
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Old 23rd April 2019, 23:13   #5
HHUKRADIO
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Just shows that they have no support network in place. It's still down 24 hours later.
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Old 23rd April 2019, 23:49   #6
HHUKRADIO
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UPDATE: I've rebooted our server and it appears to be working again. For now.
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Old 24th April 2019, 02:36   #7
HHUKRADIO
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UPDATE: It's broken again.
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Old 24th April 2019, 09:51   #8
NurLutix
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Does not work for me at the moment either!
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Old 24th April 2019, 12:26   #9
HHUKRADIO
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Error message has gone but the Shoutcast Directory is empty.

Maybe it's the radio equivalent of an exit scam
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Old 25th April 2019, 14:18   #10
HHUKRADIO
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FOUR DAYS LATER and they still haven't fixed their directory..

2019-04-25 14:05:10 ERROR Request failed on YP with code 502
2019-04-25 14:05:10 WARN [METRICS sid=1] failed YP attempt with <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.14.0 (Ubuntu)</center>
</body>
</html>
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Old 25th April 2019, 18:36   #11
113fmRadio
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Bad Gateway 502 Error (YP)

Yep.... same problem as you guys here on our DNAS 2.60 build 750 server. It's very upsetting that this hasn't been resolved as yet.
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Old 26th April 2019, 14:59   #12
HHUKRADIO
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FIVE DAYS and still no fix. It appears they have no support structure in place.

I've resorted to messaging their owners on Twitter.
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Old 26th April 2019, 17:15   #13
wcarlin
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Same situation here, it started broking yesterday. I generated other AuthHash, restarted, nothing is working.
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Old 26th April 2019, 19:18   #14
LapTop
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Same

a bug after the other
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Old 26th April 2019, 19:48   #15
NurLutix
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I talked to a Targetspot employee today.
He passes on the error and apologizes for the inconvenience.
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Old 26th April 2019, 20:19   #16
wcarlin
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Quote:
Originally Posted by NurLutix View Post
I talked to a Targetspot employee today.
He passes on the error and apologizes for the inconvenience.
BTW: 502 Bad Gateway is a server-side error, so I suppose this error is in Shoutcast service.
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Old 26th April 2019, 20:27   #17
NurLutix
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Right. But I have contact with a targetspot employee who is senior management.
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Old 26th April 2019, 22:43   #18
LapTop
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Quote:
Originally Posted by NurLutix View Post
Right. But I have contact with a targetspot employee who is senior management.

this does not help to solve the problem
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Old 27th April 2019, 01:03   #19
HHUKRADIO
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Quote:
Originally Posted by NurLutix View Post
Right. But I have contact with a targetspot employee who is senior management.
Hope they can push them in to doiing something.

I suggest you all contact @Radionomy on Twitter to "voice your opinion" (I have!).

Appalling service. I've been working in commercial and BBC radio for 30 years and I've never come across a less professional "broadcast" company.

I've removed the Shoutcast directory updates for now. Most people connect via our website anyway but it was nice to get new fans in via the Shoutcast Directory. When it worked..

Cheers

Adam
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Old 27th April 2019, 10:04   #20
NurLutix
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You have to imagine that I am in contact with Targetspot Germany.
Since I come from Germany, I contacted this contact person directly and also addressed the YP problem.
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Old 27th April 2019, 17:02   #21
113fmRadio
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:: Update ::

Hello, fellow Broadcasters!

It seems as if our voices have been heard as it appears the issue may have been fixed. I'm not getting the 502 bad gateway errors as of this writing. I'll keep my fingers crossed that the fix is lasting.

Best,
Stephen H.
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Old 12th June 2019, 17:57   #22
blu7000
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Quote:
Originally Posted by 113fmRadio View Post
Hello, fellow Broadcasters!

It seems as if our voices have been heard as it appears the issue may have been fixed. I'm not getting the 502 bad gateway errors as of this writing. I'll keep my fingers crossed that the fix is lasting.

Best,
Stephen H.

Looks like the issue is back! Here's what I'm seeing:

WARN [METRICS sid=1] failed YP attempt with <html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx/1.14.0 (Ubuntu)</center>
</body>
</html>
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Old 12th June 2019, 21:25   #23
wcarlin
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502 Bad Gateway

Has anyone experienced this error today again? In April it seemed to be solved but now it started raising again. What a kind of bad service it is, uh?
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Old 13th June 2019, 05:49   #24
blu7000
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I just want know if it’s an issue on my end. Shoutcast support, please help!
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Old 13th June 2019, 05:55   #25
blu7000
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Maybe if enough of us complain, they’ll actually listen and correct the issue.
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Old 13th June 2019, 07:30   #26
NurLutix
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I have already written to a Targetspot/SHOUTcast employee.

I am waiting for an answer and will inform you about it here.
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Old 13th June 2019, 13:29   #27
DJ Egg
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Issue fixed.
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Old 13th June 2019, 16:45   #28
blu7000
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Originally Posted by DJ Egg View Post
Issue fixed.
Awesome! Thank you!!!
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Old 13th June 2019, 16:48   #29
NurLutix
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If you should have errors again, contact me also gladly by DM. If it is not a mistake of yours, I will pass it through again.
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Old 30th June 2019, 18:24   #30
weesenbeek
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I have had this error since today

INFO [SRC 51.68.155.194:34344 sid = 1] Title update [Code Black Da Tweekaz Adrenalize ft. Matthew Steeper - Heart Like Mine (Extended Mix)]
2019-06-30 14:14:03 ERROR Request failed on YP with code 502
2019-06-30 14:14:03 WARN [METRICS sid = 1] failed YP attempt with <html>
<head> <title> 502 Bad Gateway </title> </head>
<body bgcolor = "white">
<center> <h1> 502 Bad Gateway </h1> </center>
<hr> <center> nginx / 1.14.0 (Ubuntu) </center>
</body>
</html>

it is a new server online for 1 week. on another server a vps I do not suffer from this error
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