Old 18th November 2018, 17:23   #1
Ferran Delriu
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No ads ver.2.5x

I continue working with the previous version 2.5 and for 10 days I have not had any announcement. Is it normal ?, happens to you?
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Old 19th November 2018, 12:41   #2
Ferran Delriu
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A question:
Are the ads still working in version 2.5x?
A few days ago I entered the new management board and saw that the monetization option was disconnected. The actie, and from this moment the symbol of "$" of my shoutcast panel disappeared. Therefore I do not receive announcements.
From this moment on, however much you modify the configuration, there is no way for the delivery of ads or the appearance of the symbol "$" to work again.
To force I have to migrate the software to version 2.6 to have again access to the ads?
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Old 19th November 2018, 12:56   #3
NurLutix
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In the latest version, no advertising works!
I'm already waiting for the fix, too. I use the latest version.

Klaas wrote:
"Yes the ads still work in 2.5"
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Old 19th November 2018, 14:45   #4
Ferran Delriu
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Originally Posted by NurLutix View Post
In the latest version, no advertising works!
I'm already waiting for the fix, too. I use the latest version.

Klaas wrote:
"Yes the ads still work in 2.5"
I understand that this problem affects everyone. But it is normal that the "$" symbol of the shoutcast panel has disappeared, as shown in the photo attached.
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Old 19th November 2018, 16:04   #5
NurLutix
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With me neither.
But in the server interface does. (admin.cgi?sid=1)
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Old 19th November 2018, 16:38   #6
AnthologyWeb
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No ads since 7am with the 2.5. or the targetspot stats are not updated
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Old 19th November 2018, 17:57   #7
Ferran Delriu
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Yes, everything is correct. "/admin.cgi?sid=1" okay.
I've been without ads for 10 days in the 2.5x version
The last day I received announcements was on November 8.
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Old 20th November 2018, 06:03   #8
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Originally Posted by AnthologyWeb View Post
No ads since 7am with the 2.5. or the targetspot stats are not updated
yes, I confirm it, since yesterday no advertising
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Old 20th November 2018, 09:54   #9
AnthologyWeb
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We work for free guys !!
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Old 20th November 2018, 11:08   #10
alexe12892
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I have had no ads since changing to 2.6 support is dead i have had no response. I am sure they are aware of the issue but an update would be nice.
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Old 20th November 2018, 11:13   #11
NurLutix
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The support wrote on Nov 11:
Quote: "I understand your frustration, however, our tech team is currently working on a new build of the DNAS that is expected to be online next week so that the ad replacement - metadata triggering method will work for all stations.
We are also testing other ad-stitching methods such as injection and silent tone and, depending on the results, they will be available in a couple of days or weeks.
I'll let you know about any update."
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Old 20th November 2018, 11:38   #12
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Thanks for the update NurLutix just seems a bit of a mess to be honest. I don't mind paying the subscription fee but half the features are not working but yet still being charged.
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Old 20th November 2018, 16:03   #13
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I pay for it, too.
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Old 20th November 2018, 18:43   #14
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Quote:
Originally Posted by alexe12892 View Post
Thanks for the update NurLutix just seems a bit of a mess to be honest. I don't mind paying the subscription fee but half the features are not working but yet still being charged.
Total mess, how do you do something like disable ads, know a fix is coming in a new version and not tell your customers unless they email you? Like, what kind of buisiness is this man lol. It's like your hosting provider saying, "hey we know your site is down, we got a new version coming in days, wait, weeks."

Ramon
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Old 20th November 2018, 23:16   #15
heathcliff
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haha welcome to Shoutcast /aka Radionomy.

I will not spend a penny on their service. I rely on the stats my servers are providing because I can't rely on Shoutcast. My servers are far more accurate and live than Shoutcast.

ps: check your radio on Radionomy. My radio is suddenly tagged with wrong music genres.... Hahaha
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Old 21st November 2018, 07:06   #16
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haha welcome to Shoutcast /aka Radionomy.

I will not spend a penny on their service. I rely on the stats my servers are providing because I can't rely on Shoutcast. My servers are far more accurate and live than Shoutcast.

ps: check your radio on Radionomy. My radio is suddenly tagged with wrong music genres.... Hahaha
Nope no issue with genres there. Of course their “recently played” tracks ain’t working.

Ramon
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Old 21st November 2018, 07:50   #17
alexe12892
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Well, no payment for June as told via email would be the start of November no ads no response to support ticket. Like what sort of business are they running never used to have any issues and have used Shoutcast since 2013 but again it's all in the new hands and that is why we are going to have to pay now. Which I don't mind but no support no update as to when the issue will be fixed.
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Old 21st November 2018, 10:15   #18
AnthologyWeb
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It's like there's only one person to take care of everything !
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Old 26th November 2018, 09:05   #19
LapTop
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again no advertising since this morning
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Old 26th November 2018, 12:32   #20
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Ads in DNAS 2.5.5 works fine.
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Old 28th November 2018, 13:27   #21
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Originally Posted by Ferran Delriu View Post
I understand that this problem affects everyone. But it is normal that the "$" symbol of the shoutcast panel has disappeared, as shown in the photo attached.

Monetization was disabled in your authhash for all 3 stations.
admode=1 has now been reset for all your stations.

If anyone else using v2.5x is no longer seeing the $ sign in DNAS admin then please send an email to support@

Be sure to include account email address and station names etc..
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Old 5th December 2018, 09:01   #22
radioman
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Originally Posted by DJ Egg View Post
Monetization was disabled in your authhash for all 3 stations.
admode=1 has now been reset for all your stations.

If anyone else using v2.5x is no longer seeing the $ sign in DNAS admin then please send an email to support@

Be sure to include account email address and station names etc..

How do I set admode = 1 ? One of my streams is not longer showing the $ sign and Monetization isn't working.
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Old 5th December 2018, 18:37   #23
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Quote:
Originally Posted by DJ Egg View Post
Monetization was disabled in your authhash for all 3 stations.
admode=1 has now been reset for all your stations.

If anyone else using v2.5x is no longer seeing the $ sign in DNAS admin then please send an email to support@

Be sure to include account email address and station names etc..
Sent a email two days ago. I’ll wait for a reply in two months.

Ramon
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