HelpTelephone value?

icebrrrg · 30th October 2003, 20:18

I've been playing with the Uninstall info registry settings. For the most part they work awesomely

... but for the life of me I can't get the HelpTelephone setting to show a telephone number in the support options dialog. I'm setting

WriteRegStr HKLM "Software\Microsoft\Windows\CurrentVersion\Uninstall\${PRODUCT_NAME}" "HelpTelephone" "1-800-xxx-xxx"

... to no avail. I'm testing my install on a WindowsXP Pro box.

Has anyone else experienced this?

-m-

kichik · 30th October 2003, 21:03

It doesn't seem to work for any other uninstaller. Seems like it's not supported in Windows XP

deguix · 30th October 2003, 21:23

Hmmm... so someone have to test ALL of them, because when I said about some strings that can be in Add/Remove for each program (i.e. "HelpTelephone"), I have examinated my Add/Remove Registry Key in registry for some additions to a Archive page of Joost (old times; when I had a Win 98...).

[EDIT] These ones below was from my old post, was to add more strings to customize Add/Remove Programs Program Uninstall:

AuthorizedCDFPrefix "?" - (can be the cd prefix)
Comments "Text" - The comments of your program
Contact "?" - (can be the the support site)
DWORD EstimatedSize "SizeInBytes" - Size Estimated in Bytes
InstallDate "YYYYMMDD" - Date when you installed the program (i.e. 20030613)
Language "$LANGUAGE" - Language ID Number (i.e. 1033)
Readme "Location\file.ext" - Location that is located the Readme
RegOwner "UserName" - User name that owned the product
Size "SizeInBytes" - Size in bytes

Someone, please, examine them all to fix this problem at once.

Joost Verburg · 30th October 2003, 22:02

Some of these values are probably settings of applications / installers, not values that can displayed by Windows.

deguix · 30th October 2003, 23:58

Yes, it is why I'm complaining everyone who have Win XP to test (I never had a Win XP), to fix this issue.

But maybe the HelpTelephone should work, is not used by the installer anytime (you don't need to call the phone number in installation). The WinXP have to be better (like all OS aren't perfect).

30th October 2003, 20:18	#1
icebrrrg Junior Member Join Date: Jan 2001 Posts: 15	HelpTelephone value? I've been playing with the Uninstall info registry settings. For the most part they work awesomely ... but for the life of me I can't get the HelpTelephone setting to show a telephone number in the support options dialog. I'm setting WriteRegStr HKLM "Software\Microsoft\Windows\CurrentVersion\Uninstall\${PRODUCT_NAME}" "HelpTelephone" "1-800-xxx-xxx" ... to no avail. I'm testing my install on a WindowsXP Pro box. Has anyone else experienced this? -m-

30th October 2003, 21:03	#2
kichik M.I.A. [NSIS Dev, Mod] Join Date: Oct 2001 Location: Israel Posts: 11,337	It doesn't seem to work for any other uninstaller. Seems like it's not supported in Windows XP NSIS FAQ \| NSIS Home Page \| Donate $ "I hear and I forget. I see and I remember. I do and I understand." -- Confucius

30th October 2003, 21:23	#3
deguix Major Dude Join Date: Dec 2002 Location: Everett - MA, USA Posts: 1,353	Hmmm... so someone have to test ALL of them, because when I said about some strings that can be in Add/Remove for each program (i.e. "HelpTelephone"), I have examinated my Add/Remove Registry Key in registry for some additions to a Archive page of Joost (old times; when I had a Win 98...). [EDIT] These ones below was from my old post, was to add more strings to customize Add/Remove Programs Program Uninstall: AuthorizedCDFPrefix "?" - (can be the cd prefix) Comments "Text" - The comments of your program Contact "?" - (can be the the support site) DWORD EstimatedSize "SizeInBytes" - Size Estimated in Bytes InstallDate "YYYYMMDD" - Date when you installed the program (i.e. 20030613) Language "$LANGUAGE" - Language ID Number (i.e. 1033) Readme "Location\file.ext" - Location that is located the Readme RegOwner "UserName" - User name that owned the product Size "SizeInBytes" - Size in bytes Someone, please, examine them all to fix this problem at once. My Wiki Pages Working now on: New projects. (language: any)

30th October 2003, 23:58	#5
deguix Major Dude Join Date: Dec 2002 Location: Everett - MA, USA Posts: 1,353	Yes, it is why I'm complaining everyone who have Win XP to test (I never had a Win XP), to fix this issue. But maybe the HelpTelephone should work, is not used by the installer anytime (you don't need to call the phone number in installation). The WinXP have to be better (like all OS aren't perfect). My Wiki Pages Working now on: New projects. (language: any)

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30th October 2003, 22:02	#4
Joost Verburg NSIS MUI Dev Join Date: Nov 2001 Posts: 3,717	Some of these values are probably settings of applications / installers, not values that can displayed by Windows.