radio disconnecting

viroid13 · 13th April 2004, 06:53

Hi,
My server works perfectly fine and absolutely everything is transmitted and it never disconnects here, on my computer. But when I listen to my radio from other computers it always plays for a few seconds of few minutes and disconnects. If I reconnect, then it will disconnect a few seconds/minutes later. What is going on here? It is driving everyone mad and discouraging from listening. Please help
--Jacob

FesterHead · 13th April 2004, 07:25

Does the DNAS have enough upload bandwidth to support the number of connected listeners?

viroid13 · 13th April 2004, 15:37

It happens even when there's only one listener. It surely must have enough bandwidth for at least that one.

FesterHead · 13th April 2004, 15:48

Please verify.

viroid13 · 14th April 2004, 04:11

how do I verify how much bandwidth my DNAS uses? And how would I increse it? I'm sorry if I sound annoying, I REALLY am just a beginnier. Thanks!

FesterHead · 14th April 2004, 05:38

Aloha!

Check out the SHOUTcast Technical Support Sticky post titled:
SHOUTcast: Important Info & Answers to FAQs. READ ME!

Scroll down a bit and look for the section titled:
1. DNAS Stuff -> Bandwidth -> DSLReports Bandwidth tester(Only be concerned with the UPLOAD bandwidth)
2. DNAS Stuff -> Bandwidth -> CasterClub's Listener Calculator
3. DNAS Stuff -> Bandwidth -> CasterClub's Bandwidth Calculator

Use 1 to find your upload.
Use 2 to determine the number of listeners you can support at your selected streaming bitrate.

Jay (KXRM) also has a Bandwidth Calculator.

viroid13 · 14th April 2004, 06:00

Hi,
the test showed that I have 115 kb upload. How do I know what to put for available bandwidth in that calculator you gave me a link to? I know these are stupid questions, but got to learn from somewhere

Thanks a lot for help. I also called my internet company to upgrade to their fastest internet. Will that change anything? Can I do anything else to stop that buffering and disconnecting from happening?

FesterHead · 14th April 2004, 06:21

What bitrate are you trying to use for the stream?

viroid13 · 14th April 2004, 13:26

I'm trying to use 80kbps Mono for streaming and the speed test shows me 115kb upload speed. Does it seem right that I can only support 1 listener? How can I increase that???

FesterHead · 14th April 2004, 16:01

80 < 115

To support more listeners, you'll need to either get more bandwidth or use Third party DNAS hosting

viroid13 · 14th April 2004, 23:26

Ok Thanks for the info. I might do that one day, ultimately. But since you said my bandwidth is good for my streaming rate (and in fact I just upgraded to 256 upload and still use 80 for streaming). Then why is my radio still buffering and disconnecting after a certain amount of time listening to it? We managed to concur that my DNAS has enough bandwidth. So what's wrong?

viroid13 · 15th April 2004, 12:40

Ok, I have enough bandwidth for at least 29 people and it keeps disconnecting with even one person listening; Sometimes quite often and making it quite annoying. What is going on? How can I fix this?

FesterHead · 15th April 2004, 16:00

Please post a link to the DNAS.

viroid13 · 15th April 2004, 21:09

http://66.227.166.19:9000/listen.pls

djmastermind · 15th April 2004, 21:23

I've been listening for about ten minutes, and I've had no problems aside from the slight distortion.

viroid13 · 15th April 2004, 22:29

please do that (or at least keep it connected) for a little longer. It is fine for the first ten minutes if only one person listens, then it disconnects between 10-20 minutes and once it disconnects once, it does that more and more often afterwards. I was listening to it yesterday at a friend's house for 15 minutes, then it disconnected, and then it kept doing it quite often.

djmastermind · 15th April 2004, 22:35

Indeed, I was eventually disconnected. Do you have the ListenerTime option enabled in your DNAS config?

viroid13 · 16th April 2004, 04:21

hmm, yeah actually i had 600 in there. SHould I leave it blank or type something else in there? Hopefully that was it (that was easy

) Thanks!

viroid13 · 21st April 2004, 02:17

Hi, I changed my ListenerTime option to a really huge number and it is still disconecting after a few minutes of listening (5-15 minutes). Nothing fixed the problem so far. What else could be wrong?

13th April 2004, 06:53	#1
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	radio disconnecting Hi, My server works perfectly fine and absolutely everything is transmitted and it never disconnects here, on my computer. But when I listen to my radio from other computers it always plays for a few seconds of few minutes and disconnects. If I reconnect, then it will disconnect a few seconds/minutes later. What is going on here? It is driving everyone mad and discouraging from listening. Please help --Jacob

15th April 2004, 21:23	#15
djmastermind Forum King Join Date: Jul 2003 Location: Houston, TX Posts: 6,813	I've been listening for about ten minutes, and I've had no problems aside from the slight distortion. -- Michael

15th April 2004, 22:35	#17
djmastermind Forum King Join Date: Jul 2003 Location: Houston, TX Posts: 6,813	Indeed, I was eventually disconnected. Do you have the ListenerTime option enabled in your DNAS config? -- Michael

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

13th April 2004, 07:25	#2
FesterHead Alumni Join Date: Sep 2001 Location: Maui, Hawaii Posts: 14,109	Does the DNAS have enough upload bandwidth to support the number of connected listeners?

13th April 2004, 15:37	#3
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	It happens even when there's only one listener. It surely must have enough bandwidth for at least that one.

13th April 2004, 15:48	#4
FesterHead Alumni Join Date: Sep 2001 Location: Maui, Hawaii Posts: 14,109	Please verify.

14th April 2004, 04:11	#5
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	how do I verify how much bandwidth my DNAS uses? And how would I increse it? I'm sorry if I sound annoying, I REALLY am just a beginnier. Thanks!

14th April 2004, 05:38	#6
FesterHead Alumni Join Date: Sep 2001 Location: Maui, Hawaii Posts: 14,109	Aloha! Check out the SHOUTcast Technical Support Sticky post titled: SHOUTcast: Important Info & Answers to FAQs. READ ME! Scroll down a bit and look for the section titled: 1. DNAS Stuff -> Bandwidth -> DSLReports Bandwidth tester(Only be concerned with the UPLOAD bandwidth) 2. DNAS Stuff -> Bandwidth -> CasterClub's Listener Calculator 3. DNAS Stuff -> Bandwidth -> CasterClub's Bandwidth Calculator Use 1 to find your upload. Use 2 to determine the number of listeners you can support at your selected streaming bitrate. Jay (KXRM) also has a Bandwidth Calculator.

14th April 2004, 06:00	#7
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	Hi, the test showed that I have 115 kb upload. How do I know what to put for available bandwidth in that calculator you gave me a link to? I know these are stupid questions, but got to learn from somewhere Thanks a lot for help. I also called my internet company to upgrade to their fastest internet. Will that change anything? Can I do anything else to stop that buffering and disconnecting from happening?

14th April 2004, 06:21	#8
FesterHead Alumni Join Date: Sep 2001 Location: Maui, Hawaii Posts: 14,109	What bitrate are you trying to use for the stream?

14th April 2004, 13:26	#9
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	I'm trying to use 80kbps Mono for streaming and the speed test shows me 115kb upload speed. Does it seem right that I can only support 1 listener? How can I increase that???

14th April 2004, 16:01	#10
FesterHead Alumni Join Date: Sep 2001 Location: Maui, Hawaii Posts: 14,109	80 < 115 To support more listeners, you'll need to either get more bandwidth or use Third party DNAS hosting

14th April 2004, 23:26	#11
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	Ok Thanks for the info. I might do that one day, ultimately. But since you said my bandwidth is good for my streaming rate (and in fact I just upgraded to 256 upload and still use 80 for streaming). Then why is my radio still buffering and disconnecting after a certain amount of time listening to it? We managed to concur that my DNAS has enough bandwidth. So what's wrong?

15th April 2004, 12:40	#12
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	Ok, I have enough bandwidth for at least 29 people and it keeps disconnecting with even one person listening; Sometimes quite often and making it quite annoying. What is going on? How can I fix this?

15th April 2004, 16:00	#13
FesterHead Alumni Join Date: Sep 2001 Location: Maui, Hawaii Posts: 14,109	Please post a link to the DNAS.

15th April 2004, 21:09	#14
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	http://66.227.166.19:9000/listen.pls

15th April 2004, 22:29	#16
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	please do that (or at least keep it connected) for a little longer. It is fine for the first ten minutes if only one person listens, then it disconnects between 10-20 minutes and once it disconnects once, it does that more and more often afterwards. I was listening to it yesterday at a friend's house for 15 minutes, then it disconnected, and then it kept doing it quite often.

16th April 2004, 04:21	#18
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	hmm, yeah actually i had 600 in there. SHould I leave it blank or type something else in there? Hopefully that was it (that was easy ) Thanks!

21st April 2004, 02:17	#19
viroid13 Junior Member Join Date: Mar 2004 Posts: 17	Hi, I changed my ListenerTime option to a really huge number and it is still disconecting after a few minutes of listening (5-15 minutes). Nothing fixed the problem so far. What else could be wrong?