Disconnecting Problem

DJ-$tatic · 28th September 2004, 13:52

I recently started broadcasting through shoutcast DSP. IT connects fine and streams fine but disconnects ever 2 or 3 minutes. I reconnect and it will do the same. I dont know if this is a problem with my firewall or what but any help would be awesome. thx.

DJCassio · 28th September 2004, 14:04

are all your music files mp3's?

DJ-$tatic · 28th September 2004, 15:42

im streaminglive audio from my turntables so theres no mp3s.

NJK · 28th September 2004, 15:43

did you set the encoder at winamp (recommended) ??

when you stream other sounds you need to place it on soundcard.

DJ-$tatic · 28th September 2004, 15:45

the input is soundcard and i set the encoder type to mp3.

NJK · 28th September 2004, 15:46

post a copy of your dnas log here.

DJ-$tatic · 28th September 2004, 15:48

DNAS? Im not running the server on my computer. Im connecting to a server in LA.

DJ-$tatic · 28th September 2004, 15:50

I live in Phoenix and im connecting to a server in LA. I dont have access to theDNAS logs.

NJK · 28th September 2004, 15:50

have you checked with that server?
could be they are having problems and the problem is not at your end.

DJ-$tatic · 28th September 2004, 15:51

The guy whoruns the server said they have never had this problem before andthat everyone seemedto beable to connect fine without having disconnecting problems.

NJK · 28th September 2004, 15:52

what bitrate do you use and most important what is your internet connection speed.

if you try to stream a 56k signal on dial up - i can promise you it won't work

DJ-$tatic · 28th September 2004, 15:57

myconnection is cable 256. The server im connecting to is t1 or t2 im pretty sure.

NJK · 28th September 2004, 15:59

Quote:

Originally posted by DJ-$tatic
myconnection is cable 256. The server im connecting to is t1 or t2 im pretty sure.

this cable 256k is this upload or download speed?
I want to know your uploadspeed and the bitrate you use

DJ-$tatic · 28th September 2004, 15:59

im just curious would this have something to do with MY firewall? or not since its im streaming out?

DJCassio · 28th September 2004, 18:22

If you 3rd party host guy is running shoutcast, then you should be able to log into the DNAS admin page. What is your listener link?

DJ-$tatic · 28th September 2004, 21:31

Im not sure what my download and bitrate speed is i just know i have cable. The listener link is below:

http://64.71.133.115:8020/listen.pls

so basically my shoutcast just disconnects every five minutes... i donno whats wrong with it. thx for your help guys.

NJK · 28th September 2004, 21:49

www.dslreport.com to see what your uploadspeed is.
if this is anywhere near 128k than you are trying to stream a 128k signal to a remote server while your uploadspeed isn't good enough.

i can see your shoutcast page btw.
just used the listen link without the /listen.pls
that is reason why i could see you are streaming at 128k

DJ-$tatic · 28th September 2004, 21:54

Quote:

Originally posted by DJ-$tatic
Im not sure what my download and bitrate speed is i just know i have cable. The listener link is below:

http://64.71.133.115:8020/listen.pls

so basically my shoutcast just disconnects every five minutes... i donno whats wrong with it. thx for your help guys.

Thats not me... thats the server. I have no control over the server that has nothing to do with me. I just connect to it when my friend who owns the server wants me to DJ. When i try connecting i get disconnected ever so often.

By the way that dslreport website doesnt work... it takes me to a search engine. thx.

DJ-$tatic · 28th September 2004, 21:56

oops... quoted the wrong thing. what i meant to do and say is. the streaming speed of the server have nothing to do with me cuz thats a server that i have no control over.

NJK · 28th September 2004, 22:09

sorry but it has everything to do with your stream

you upload a signal to that server at 128kbps right!
if your uploadspeed isn't good enough you get disconnected because you can't stream more than your uploadspeed is.

let's say your uploadspeed is 128kbps and you want to stream to this server with 128kbps , it won't work.
the isp always provide less uploadspeed than they claim they do, and you always need some uploadspeed for overhead (updating title/song info and stationname etc)

in the link to the page you have to see to the top and see where it says dsl test. click that

DJ-$tatic · 28th September 2004, 22:14

K so let me get this right... since my upload speed is 128kbps ( i thought i had 256kbps ) i cant stream to a server that has the same kbps? Am i right?

DJCassio · 28th September 2004, 22:14

Quote:

so basically my shoutcast just disconnects every five minutes... i donno whats wrong with it. thx for your help guys.

Does your connection to the server get disconnected every 5 mins or is it that your listeners are disconnected every 5 minutes?

NJK · 28th September 2004, 22:17

it's all about your uploadspeed , downloadspeed has nothing to do with this.

if you find out what your uploadspeed is ,you can set your bitrate on any bitrate you like but it has to be lower than the actual uploadspeed.

in my case i have (according to my isp) 384 kbps uploadspeed , the tests show that if i'm lucky i get about 350kbps.
if i wanted to stream at 80kbps i could serve 4 listeners max 4*80=320

you should check out your uploadspeed and see what it says.

DJ-$tatic · 28th September 2004, 23:15

i get disconnected fromthe server my listeners dont.

DJ-$tatic · 29th September 2004, 04:17

guess i stomped you guys?

MavMix · 29th September 2004, 05:16

Click on this link to access your DNAS status page. http://64.71.133.115:8020/
Click on "Admin Login" at the upper right corner. (User name is "admin", all lower case, and the password is probably the same as the one you use to connect to it to broadcast)
Then click on "view logfile" at the top.
Copy and paste part of it in a post. If it's ten miles long, we don't need the whole thing... just an excerpt from it. (like any parts that look like errors)

Also, you NEED to find out your UPLOAD speed. Go here http://www.dslreports.com . (The link earlier didn't work for you because they forgot the "s" at the end.) Go to Tests+Tools and then Speed Tests. When running the test, make sure you aren't doing anything else.

DJ-$tatic · 29th September 2004, 21:50

46 kbps. thats my upload speed.

I cant access the DNAS cuz im not running it.

MegaRock · 29th September 2004, 23:56

You will need to get access to the log files from whoever is running it then although if you have access to stream to it you should normally have access to the admin interface as well.

DJ-$tatic · 30th September 2004, 01:14

how exactly do i get the admin interface? The link the other guy gave me took me to some DNAS thing and i think it was for if i had a server running on my IP.

DJCassio · 30th September 2004, 13:06

if you log into the admin interface you can view your log. username=admin password=is what you have in your DSP.

DJ AmPs · 30th September 2004, 15:43

There are issues with your server provider. This traceroute shows serious congestion on their network:

5 2 ms 2 ms 2 ms ge12-0.mpr1.dfw2.us.above.net [216.200.6.233]
6 3 ms 3 ms 3 ms so-3-0-0.cr2.dfw2.us.above.net [64.125.28.217]
7 29 ms 29 ms 28 ms so-4-2-0.cr2.ord2.us.above.net [64.125.29.6]
8 32 ms 28 ms 28 ms so-3-0-0.mpr1.ord7.us.above.net [64.125.30.141]

9 33 ms 34 ms 34 ms chi-ix.he.net [206.223.119.37]
10 66 ms 66 ms 67 ms pos1-0.gsr12012.sjc.he.net [64.62.227.53]
11 66 ms 67 ms 66 ms pos1-2.gsr12416.fmt.he.net [64.71.128.182]
12 271 ms 259 ms 278 ms 64.62.249.126
13 248 ms 218 ms 200 ms 64.71.133.115

DJ-$tatic · 30th September 2004, 21:35

so how does that congestion affect me?

bingo · 30th September 2004, 21:46

Because when there is a congestion, the time to receive your packets is longer and the buffer can be not filled enough to enable the songs to be played or simply you can't connect to your DNAS control panel...

thecow5 · 30th September 2004, 22:35

Quote:

Originally posted by DJ-$tatic
46 kbps. thats my upload speed.

are you saying your upload speed is only 46kbps (after you rand that test) and earler you said your broadcasting at 128kbps (Encoder Settings).
if this is so could this be a part of the problem.

28th September 2004, 13:52	#1
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	Disconnecting Problem I recently started broadcasting through shoutcast DSP. IT connects fine and streams fine but disconnects ever 2 or 3 minutes. I reconnect and it will do the same. I dont know if this is a problem with my firewall or what but any help would be awesome. thx.

28th September 2004, 14:04	#2
DJCassio Forum King Join Date: Apr 2004 Location: Denver Posts: 2,057	are all your music files mp3's? Program Director, FM5280 FM5280 Smooth Contemporary Jazz Channel & Jazz Vocal Channel

28th September 2004, 15:43	#4
NJK Forum Frisian Join Date: Sep 2003 Location: a real Frisian hometown Posts: 14,493	did you set the encoder at winamp (recommended) ?? when you stream other sounds you need to place it on soundcard. Darkwave radio 24/7 -- ----------------------------------- Each Thursday a new show on Celtica Radio with Darkwave music. www.irnb.nl worldwide station on the net for all people

28th September 2004, 15:46	#6
NJK Forum Frisian Join Date: Sep 2003 Location: a real Frisian hometown Posts: 14,493	post a copy of your dnas log here. Darkwave radio 24/7 -- ----------------------------------- Each Thursday a new show on Celtica Radio with Darkwave music. www.irnb.nl worldwide station on the net for all people

28th September 2004, 15:50	#9
NJK Forum Frisian Join Date: Sep 2003 Location: a real Frisian hometown Posts: 14,493	have you checked with that server? could be they are having problems and the problem is not at your end. Darkwave radio 24/7 -- ----------------------------------- Each Thursday a new show on Celtica Radio with Darkwave music. www.irnb.nl worldwide station on the net for all people

28th September 2004, 15:42	#3
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	im streaminglive audio from my turntables so theres no mp3s.

28th September 2004, 15:45	#5
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	the input is soundcard and i set the encoder type to mp3.

28th September 2004, 15:48	#7
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	DNAS? Im not running the server on my computer. Im connecting to a server in LA.

28th September 2004, 15:51	#10
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	The guy whoruns the server said they have never had this problem before andthat everyone seemedto beable to connect fine without having disconnecting problems.

28th September 2004, 15:52	#11
NJK Forum Frisian Join Date: Sep 2003 Location: a real Frisian hometown Posts: 14,493	what bitrate do you use and most important what is your internet connection speed. if you try to stream a 56k signal on dial up - i can promise you it won't work Darkwave radio 24/7 -- ----------------------------------- Each Thursday a new show on Celtica Radio with Darkwave music. www.irnb.nl worldwide station on the net for all people

28th September 2004, 15:57	#12
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	myconnection is cable 256. The server im connecting to is t1 or t2 im pretty sure.

28th September 2004, 15:59	#14
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	im just curious would this have something to do with MY firewall? or not since its im streaming out?

28th September 2004, 18:22	#15
DJCassio Forum King Join Date: Apr 2004 Location: Denver Posts: 2,057	If you 3rd party host guy is running shoutcast, then you should be able to log into the DNAS admin page. What is your listener link? Program Director, FM5280 FM5280 Smooth Contemporary Jazz Channel & Jazz Vocal Channel

28th September 2004, 21:31	#16
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	Im not sure what my download and bitrate speed is i just know i have cable. The listener link is below: http://64.71.133.115:8020/listen.pls so basically my shoutcast just disconnects every five minutes... i donno whats wrong with it. thx for your help guys.

28th September 2004, 21:49	#17
NJK Forum Frisian Join Date: Sep 2003 Location: a real Frisian hometown Posts: 14,493	www.dslreport.com to see what your uploadspeed is. if this is anywhere near 128k than you are trying to stream a 128k signal to a remote server while your uploadspeed isn't good enough. i can see your shoutcast page btw. just used the listen link without the /listen.pls that is reason why i could see you are streaming at 128k Darkwave radio 24/7 -- ----------------------------------- Each Thursday a new show on Celtica Radio with Darkwave music. www.irnb.nl worldwide station on the net for all people

28th September 2004, 21:56	#19
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	oops... quoted the wrong thing. what i meant to do and say is. the streaming speed of the server have nothing to do with me cuz thats a server that i have no control over.

28th September 2004, 22:09	#20
NJK Forum Frisian Join Date: Sep 2003 Location: a real Frisian hometown Posts: 14,493	sorry but it has everything to do with your stream you upload a signal to that server at 128kbps right! if your uploadspeed isn't good enough you get disconnected because you can't stream more than your uploadspeed is. let's say your uploadspeed is 128kbps and you want to stream to this server with 128kbps , it won't work. the isp always provide less uploadspeed than they claim they do, and you always need some uploadspeed for overhead (updating title/song info and stationname etc) in the link to the page you have to see to the top and see where it says dsl test. click that Darkwave radio 24/7 -- ----------------------------------- Each Thursday a new show on Celtica Radio with Darkwave music. www.irnb.nl worldwide station on the net for all people

28th September 2004, 22:14	#21
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	K so let me get this right... since my upload speed is 128kbps ( i thought i had 256kbps ) i cant stream to a server that has the same kbps? Am i right?

28th September 2004, 22:17	#23
NJK Forum Frisian Join Date: Sep 2003 Location: a real Frisian hometown Posts: 14,493	it's all about your uploadspeed , downloadspeed has nothing to do with this. if you find out what your uploadspeed is ,you can set your bitrate on any bitrate you like but it has to be lower than the actual uploadspeed. in my case i have (according to my isp) 384 kbps uploadspeed , the tests show that if i'm lucky i get about 350kbps. if i wanted to stream at 80kbps i could serve 4 listeners max 4*80=320 you should check out your uploadspeed and see what it says. Darkwave radio 24/7 -- ----------------------------------- Each Thursday a new show on Celtica Radio with Darkwave music. www.irnb.nl worldwide station on the net for all people

28th September 2004, 23:15	#24
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	i get disconnected fromthe server my listeners dont.

29th September 2004, 04:17	#25
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	guess i stomped you guys?

29th September 2004, 05:16	#26
MavMix Member Join Date: Sep 2002 Posts: 78	Click on this link to access your DNAS status page. http://64.71.133.115:8020/ Click on "Admin Login" at the upper right corner. (User name is "admin", all lower case, and the password is probably the same as the one you use to connect to it to broadcast) Then click on "view logfile" at the top. Copy and paste part of it in a post. If it's ten miles long, we don't need the whole thing... just an excerpt from it. (like any parts that look like errors) Also, you NEED to find out your UPLOAD speed. Go here http://www.dslreports.com . (The link earlier didn't work for you because they forgot the "s" at the end.) Go to Tests+Tools and then Speed Tests. When running the test, make sure you aren't doing anything else.

29th September 2004, 21:50	#27
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	46 kbps. thats my upload speed. I cant access the DNAS cuz im not running it.

29th September 2004, 23:56	#28
MegaRock Forum King Join Date: Jun 2003 Location: Inside my water bong Posts: 6,775	You will need to get access to the log files from whoever is running it then although if you have access to stream to it you should normally have access to the admin interface as well. 1001. FM - Megarock Radio - St. Louis Since 1998! Tune In Now! Corporate Radio Sucks! No suits, all rock!

30th September 2004, 01:14	#29
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	how exactly do i get the admin interface? The link the other guy gave me took me to some DNAS thing and i think it was for if i had a server running on my IP.

30th September 2004, 13:06	#30
DJCassio Forum King Join Date: Apr 2004 Location: Denver Posts: 2,057	if you log into the admin interface you can view your log. username=admin password=is what you have in your DSP. Program Director, FM5280 FM5280 Smooth Contemporary Jazz Channel & Jazz Vocal Channel

30th September 2004, 15:43	#31
DJ AmPs Major Dude Join Date: Mar 2002 Location: g Posts: 1,603	There are issues with your server provider. This traceroute shows serious congestion on their network: 5 2 ms 2 ms 2 ms ge12-0.mpr1.dfw2.us.above.net [216.200.6.233] 6 3 ms 3 ms 3 ms so-3-0-0.cr2.dfw2.us.above.net [64.125.28.217] 7 29 ms 29 ms 28 ms so-4-2-0.cr2.ord2.us.above.net [64.125.29.6] 8 32 ms 28 ms 28 ms so-3-0-0.mpr1.ord7.us.above.net [64.125.30.141] 9 33 ms 34 ms 34 ms chi-ix.he.net [206.223.119.37] 10 66 ms 66 ms 67 ms pos1-0.gsr12012.sjc.he.net [64.62.227.53] 11 66 ms 67 ms 66 ms pos1-2.gsr12416.fmt.he.net [64.71.128.182] 12 271 ms 259 ms 278 ms 64.62.249.126 13 248 ms 218 ms 200 ms 64.71.133.115 BB 192k Mp3 HIGH DEFINITION \| BB 24k Mp3 \| BB 20k WMA \| BB Community __________________________ My Host - Fast-Serv.com \| Free Shoutcast Hosting - Coming Soon...

30th September 2004, 21:35	#32
DJ-$tatic Junior Member Join Date: Sep 2004 Posts: 19	so how does that congestion affect me?

30th September 2004, 21:46	#33
bingo Major Dude Join Date: Sep 2004 Posts: 754	Because when there is a congestion, the time to receive your packets is longer and the buffer can be not filled enough to enable the songs to be played or simply you can't connect to your DNAS control panel...

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