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Old 31st May 2005, 19:20   #1
listentothegirl
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Searched, still having issues broadcasting.

I'm really sorry, but I'm probably going to sound like a total n00b because this has been asked 329235902359 times. Anyway, I'll give you some background on myself. I've been using the Internet since 1995, but I've still fairly new when it comes to technical issues with servers. So if anybody replies, keep this in mind... I may need a brief explanation of any term you're using, but trust me, I'll understand because I'm a fast learner. Just point me in the right direction. =)

Anyway, I have done all the steps necessary to stream. I am using the GUI server. I keep getting the NAK error even after I configured my XP Firewall to allow ports 8000 and 8001 through. (Note: the NAK error gives the same IP address so my IP hasn't changed.) I also use ZoneAlarm, AntiSpyware and PestPatrol, but I turn these programs off when I'm troubleshooting & rely on Windows Firewall instead. However, I don't know if any of these programs may have configured anything in the background which is not letting me to broadcast.

If I'm all good there, I'm guessing the main culprit now is my DSL. I run a shared DSL connection through a Cisco 575 LRE. My administrator is actually my landlord--my apartment complex uses the same internet connection. I looked for some help at portforward but the Cisco 575 wasn't listed. I have a suspicion it's a router, even if I'm not 100% sure.

I've been to http://sp0rky-n00b.co.uk/nakerror.html which is helpful but I think my problem is more external (problem with my ISP).

When I go to http://www.radiotoolbox.com/online_t...theygetin.php, I get "Connection Refused. More about this error: This essentially means that the port is open to the internet but has no services associated with it. There is no firewall protection on this port." The same error happens both when my server is on and when it's off.

Confusing, though: http://localhost:8000/ says my stream is currently up and public. I'm guessing to just ignore that.

If nobody has any advice on how to fix this on my own, the last resort is to pay for a server to host it for me. I've already bought my domain name. Any recommendations for some good servers would be wonderful. I've noticed LunarPages but if I want to focus on broadcasting I'd like to see what you guys have to say, since most of you on here have more expertise than I do.

Thanks in advance for any thoughts/advice. If I get it running online I will definitely give a shoutout to you
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Old 31st May 2005, 19:30   #2
djSpinnerCee
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Do you have a router?

A broadband router will have NAT == this is transparent to you, but it blocks all inbound data unless you tell it to allow the ports you "want."

The "routine" is to find the make and model of your router (or modem sometimes) and go to www.portforward.com -- find your router and follow the directions to configure port forwarding -- if they don't have your make and model, find the documentation for your "box" regarding running a web server -- same difference, just a different TCP port...

This is probably the way to go for you.
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Old 31st May 2005, 19:38   #3
listentothegirl
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^^ Thanks for the reply. I have a Cisco 575 modem; Portforward lists a 675 router, so I'm guessing I could try their solution since it (hopefully) isn't much different from my modem.

I'm at http://www.portforward.com/cisco/675.htm right now.

It says, though: "If you have not logged into your router before, you need to do so using a special management cable. This requires connecting through a com port to your router."

Because of this is a shared connection in an apartment complex, all I've received is the modem itself... no documentation or extra cables. I think there's a router at the main office that's deterring traffic from my computer.

Anyway, I skipped ahead and opened up cmd, did telnet [my ip], and then hit enter as a password. Bad password. 'Admin' didn't work either.

I think I'm trying to fix something beyond my control, since this is an odd circumstance.
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Old 31st May 2005, 20:31   #4
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I agree, you have a "special" situation that you may or may not be ble to correct.

The procedure that you may have to follow is to contact the pepole who manage the access for your location -- believe it or not, usually they're techno-nerds like "us" who will be willing to accept the challenge of being able to do something other than the boring day-to-day that gets really tired after a very short time.

You may also have a router that also is a router -- in that case, it's all under your control, so don't give up too easy -- find out first -- check the manufacturer's website -- What you need to find out is what you are working with -- then you can try to work with what you have -- I can only show you the way, if you really want to broadcast, you have to do some homework.

Really, what's important for you to find out is what's really going on -- If your "modem" gets an internet IP, you can almost certainly broadcast -- if it gets a LAN (non-public) IP, you will need "permission" from the higher-ups.

The goal is to find out how much is under your control and how much isn't.
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Old 31st May 2005, 21:39   #5
listentothegirl
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I will do some more research on my modem. I'm trying to contact the ladies at the office (they're currently busy, but I'll update this thread with more info) to see what they have to say. I have some doubts, though: I'm not sure if they're all that tech-savvy since they just manage the complex, not the internet connection. We'll see, though.. maybe I can get in touch with the right people through them.

Another thing: my firewall asks me if certain programs (such as Yahoo or AIM) can act as a server--this may sound newbie-ish but I'm wondering if it can get those to work, there has to be a way I can internally fix this somehow. At least, I'm crossing my fingers!

If I just get frustrated with this situation I am happy to shell out some cash to get hosted. So I may end up doing that instead.

UPDATE: Well, I was right, she doesn't know her routers from her modems, but she did tell me that awhile back they found somebody running a porn site from the DSL so they upped the security. Which answers my question, basically. They're doing a lot of traffic blocking.
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Old 1st June 2005, 02:07   #6
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Quote:
Originally posted by listentothegirl
If I just get frustrated with this situation I am happy to shell out some cash to get hosted. So I may end up doing that instead.
This is unfortunately your best bet because of the situation you have.

For one streaming or trying to broadcast from a shared connection would not work very well because if anyone else on the connection starts pulling a heavy load your stream will spit, sputter and drop listeners quickly. The second issue would be the blocking they are doing - although some begging and pleading might get them to open the ports you need you still have the first problem to deal with.

Best bet is to find a reputable host and start with a small amount of slots and go from there which should eliminate most of the problems although having the shared connection could still cause some issues later on. You can also look into 'archived' broadcasting which is where you create your radio program in advance, upload it to their servers and broadcast with it - several hosts support this feature.

It just sounds like you are in a less than idea situation when it comes to your net connection and these sound like the most viable options at the moment outside of getting a seperate internet provider than the rest of the building is using.

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Old 1st June 2005, 06:11   #7
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Quote:
Originally posted by listentothegirl
If I just get frustrated with this situation I am happy to shell out some cash to get hosted. So I may end up doing that instead.
this saves a lot of troubles for most people and allows you to get the support you may need and also no need for naks and nats and routers and such

check out our feedback and pop over and see us
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Old 1st June 2005, 20:12   #8
listentothegirl
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^^ Thanks you guys!! I definitely am going to look to get hosted or get a new ISP. Most likely get hosted because it's cheaper than paying $40 a month on top of the internet service I already have.
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