Old 4th May 2013, 21:05   #1
Nanner
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Winamp process opens and closes instantly

Hello everyone,
I've been searching around on google and on the forums for a while now but haven't seem to find an answer to my problem.

I've just installed Winamp on my Windows 8 Pro but I can't manage to open it. As I said on the title, I see winamp.exe opens on the task manager but closes a few seconds after. Nothing shows up outside the task manager, not even an error message.

I've used winamp on this computer before, but on windows 7, so my initial bet was it was this OS's fault. I've tried running on compatibility mode but no luck.
I've already unninstalled and reinstalled according to the info provided on the troubleshooters FAQ but again with no luck. I've also tried installing+running with both my AV and firewall down.
I'm not using any plugins, it's a fully fresh install.

I checked the Event Viewer to see if I could find any error logs and I found a few. They all say pretty much the same:

Log Name: Application
Source: Application Error
Date: 5/4/2013 9:23:54 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Evelina
Description:
Faulting application name: winamp.exe, version: 5.6.3.3235, time stamp: 0x4fec7b3e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x48c
Faulting application start time: 0x01ce49054ae36260
Faulting application path: C:\Program Files (x86)\Winamp\winamp.exe
Faulting module path: unknown
Report Id: 89ca7cc8-b4f8-11e2-be87-101f741680d4
Faulting package full name:
Faulting package-relative application ID:


I'm sorry if this problem has been posted before and I missed the thread.
Thanks in advance for any help given! Please tell me if more information is needed.
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Old 4th May 2013, 21:41   #2
DrO
 
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try renaming ml_disc.dll to ml_disc.off in the Winamp\Plugins folder and see if that helps. if it doesn't then if you can try the 5.7 beta and if possible attach the crash report created if it still crashes - though it is possible it may not generate a crash report (would need to look in %appdata%\Winamp for a report.zip).
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Old 4th May 2013, 21:45   #3
Nanner
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Quote:
Originally Posted by DrO View Post
try renaming ml_disc.dll to ml_disc.off in the Winamp\Plugins folder and see if that helps. if it doesn't then if you can try the 5.7 beta and if possible attach the crash report created if it still crashes - though it is possible it may not generate a crash report (would need to look in %appdata%\Winamp for a report.zip).
Thanks for your answer, but renaming didn't work, same problem.
Going to try the beta then!

EDIT: Tried the beta, same problem. I tried to look for an error report in the place you pointed but didn't find one, I'm afraid.
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Old 8th May 2013, 21:43   #4
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there's a new beta build (#3381) which has some changes to ml_disc. would be appreciated if you could try installing it with the ml_disc it provides to see if it helps with the issue.
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Old 8th May 2013, 21:57   #5
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Quote:
Originally Posted by DrO View Post
there's a new beta build (#3381) which has some changes to ml_disc. would be appreciated if you could try installing it with the ml_disc it provides to see if it helps with the issue.
No luck again, exact same problem... Thank you for the suggestion anyway!
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Old 8th May 2013, 22:05   #6
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i assume there's still no indication of the crash reporter starting?

did you install the Sonic engine during the install? if yes, then might be an option to do a clean reinstall (http://forums.winamp.com/showthread....=1212729#clean) and install without the Sonic engine.
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Old 8th May 2013, 22:25   #7
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Quote:
Originally Posted by DrO View Post
i assume there's still no indication of the crash reporter starting?

did you install the Sonic engine during the install? if yes, then might be an option to do a clean reinstall (http://forums.winamp.com/showthread....=1212729#clean) and install without the Sonic engine.
I don't think so, i've searched for the report.zip and still don't find anything. Tried to install without the Sonic engine but doesn't seem to have made a difference.
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Old 8th May 2013, 22:53   #8
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it's probably something simple causing it, but nothing on the Win8 VM i've got has ever shown the issue. am trying to find something simple that can be done / run to get some sort of dump to work out the cause as this issue seems to have been going on for too long over a number of OSes. will send you a pm with something once i've a better idea on what may work to get some sort of crash dump.
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Old 8th May 2013, 22:59   #9
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Quote:
Originally Posted by DrO View Post
it's probably something simple causing it, but nothing on the Win8 VM i've got has ever shown the issue. am trying to find something simple that can be done / run to get some sort of dump to work out the cause as this issue seems to have been going on for too long over a number of OSes. will send you a pm with something once i've a better idea on what may work to get some sort of crash dump.
Thank you very much, I'll await the pm then!
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Old 8th May 2013, 23:15   #10
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pm sent - hope it makes sense on what to do.
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Old 8th May 2013, 23:29   #11
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pm sent - hope it makes sense on what to do.
Like you told me to do in the PM, here's the dump I managed to obtain.
Attached Files
File Type: zip winamp_130509_002259.zip (191.5 KB, 132 views)
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Old 8th May 2013, 23:34   #12
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having a look now...

and that's good those steps worked, i think we'll setup something in a faq so that can be used by others.
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Old 9th May 2013, 00:06   #13
Nanner
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Quote:
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having a look now...

and that's good those steps worked, i think we'll setup something in a faq so that can be used by others.
Hope it helps figuring out what's wrong!
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Old 9th May 2013, 00:15   #14
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well it's crashing due to a stack overflow and is in one of our dlls very early in the loading process so i cannot attribute it to ml_disc in this case. is specifically throwing the crash in nxlite.dll after being loaded by nde.dll (aka relates to some of the db files).

however, there's also a dll from 'Dexpot' which is loaded just before the two i've mentioned and i'm wondering if something from it might be interfering with things. unfortunately there's not much else i can work out from the dump file at the moment.

i've made a few tweaks to how the dlls are built to see if that'll help with a newer build, but am a bit stumped at the moment as the issue didn't turn out to be what i'd vaguely expected.
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Old 9th May 2013, 00:49   #15
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Quote:
Originally Posted by DrO View Post
well it's crashing due to a stack overflow and is in one of our dlls very early in the loading process so i cannot attribute it to ml_disc in this case. is specifically throwing the crash in nxlite.dll after being loaded by nde.dll (aka relates to some of the db files).

however, there's also a dll from 'Dexpot' which is loaded just before the two i've mentioned and i'm wondering if something from it might be interfering with things. unfortunately there's not much else i can work out from the dump file at the moment.

i've made a few tweaks to how the dlls are built to see if that'll help with a newer build, but am a bit stumped at the moment as the issue didn't turn out to be what i'd vaguely expected.
I uninstalled Dexpot just to see if it could be causing a conflict with Winamp, but doesn't seem to be the case, I'm seeing the same behaviour as before. Oh well. Thank you very much for your help so far!
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Old 9th May 2013, 00:56   #16
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thanks for trying, it was worth a try. will have to try out a few more things and will contact you again when i've something else to try.
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Old 9th May 2013, 01:03   #17
Nanner
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thanks for trying, it was worth a try. will have to try out a few more things and will contact you again when i've something else to try.
Very well, I'll wait then. Thanks again
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Old 22nd May 2013, 17:06   #18
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pm sent with something to try out.
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Old 22nd May 2013, 23:30   #19
Nanner
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Like discussed in the PM's, here is the dump file.
Attached Files
File Type: zip winamp_130523_002327.zip (207.5 KB, 106 views)
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Old 22nd May 2013, 23:36   #20
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move auth.w5s out of C:\Program Files (x86)\Winamp\System and try again please.
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Old 22nd May 2013, 23:42   #21
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Here it is, new dump.
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File Type: zip winamp_130523_003932.zip (219.5 KB, 113 views)
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Old 22nd May 2013, 23:46   #22
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can you do the same and move jnetlib.w5s out of the same folder as well please.
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Old 22nd May 2013, 23:48   #23
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And here it is.
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File Type: zip winamp_130523_004720.zip (212.7 KB, 108 views)
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Old 22nd May 2013, 23:51   #24
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and playlists.w5s as well please.

as not all of the w5s being loaded are failing, it's hopefully something a) simple and b) common between the ones i'm asking to be removed which i then can determine and fix.

hopefully there's not many more which cause the issue either as when we get winamp to load, it is unfortunately going to be in a somewhat crippled state (but that's a bit better than not loading at all).
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Old 22nd May 2013, 23:56   #25
Nanner
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I see. Yup, I miss winamp's window by now haha!

New crash, new dump:
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File Type: zip winamp_130523_005440.zip (212.2 KB, 102 views)
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Old 22nd May 2013, 23:57   #26
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and primo.w5s please.
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Old 22nd May 2013, 23:59   #27
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And another one:
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File Type: zip winamp_130523_005836.zip (212.7 KB, 103 views)
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Old 23rd May 2013, 00:02   #28
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and tagz.w5s please. hopefully this is almost it as there's not many other w5s left to go (as it's loading them alphabetically).
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Old 23rd May 2013, 00:06   #29
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Wasn't this one yet!
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File Type: zip winamp_130523_010509.zip (213.0 KB, 97 views)
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Old 23rd May 2013, 00:07   #30
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wasabi2.w5s please.
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Old 23rd May 2013, 00:11   #31
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Another dump:
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File Type: zip winamp_130523_010957.zip (217.9 KB, 108 views)
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Old 23rd May 2013, 00:17   #32
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thanks, well that got us onto input plug-ins (in_flv.dll in this case).

will have a look through things relating to the w5s which are failing (auth.w5s, jnetlib.w5s, playlists.w5s, primo.w5s, tagz.w5s and wasabi2.w5s) and will follow up with some extra test builds.

thanks for being willing to try things out, etc.
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Old 23rd May 2013, 00:32   #33
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Thank you for the help, I will be waiting.
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Old 23rd May 2013, 00:41   #34
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just sent a pm with a debug build of one of the failing w5s to try out.
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Old 23rd May 2013, 01:03   #35
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Here's the dump:
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File Type: zip winamp_130523_020128.zip (224.4 KB, 103 views)
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Old 23rd May 2013, 01:07   #36
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well i didn't expect that as the debug build of playlists.w5s loaded without issue and it then crashes when trying to load in_flv.dll (like with the prior dump but with playlists.w5s having loaded ok). well that gives me a few things to have a think about regarding the issue.
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Old 23rd May 2013, 01:15   #37
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Coding is magic. Hope it helps sorting things out.
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Old 23rd May 2013, 20:44   #38
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Here are the dumps for both the tests asked for in the pm:
Attached Files
File Type: zip TEST1_winamp_130523_213947.zip (220.4 KB, 106 views)
File Type: zip TEST2_winamp_130523_214144.zip (220.7 KB, 103 views)
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Old 23rd May 2013, 23:33   #39
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I have exactly the same problem. Winamp + windows 8 pro is a no go =(
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Old 24th May 2013, 00:20   #40
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Nanner: pm sent.
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