Old 15th February 2017, 17:01   #1
e-j
Junior Member
 
Join Date: May 2011
Posts: 11
Disable monetisation features entirely

Hey there,

I run a commercial-free stream on the latest DNAS with zero advert tagged mp3s in rotation. However, the DNAS admin page does show the stream having "Monetisation Enabled". Just today I've noticed intro adverts playing every time I connect to the stream. The DNAS log also shows these messages fairly often:

code:
2017-02-15 12:36:45 INFO [ADVERT] Loaded advert bd1c34c4-4234-4c9c-93ef-96c4dbe2ddb7_128 (480653 bytes), referenced 2
2017-02-15 12:36:45 INFO [ADVERT] Loaded advert 4b6a4f90-b14a-4ee8-afb9-c47d0f833ae3_128 (483160 bytes), referenced 2
2017-02-15 12:36:45 INFO [ADVERT] Loaded advert 380ed9da-9b8f-41d0-a3ba-1a5e6e9f7a9a_128 (480653 bytes), referenced 2
2017-02-15 12:36:45 INFO [ADVERT] Loaded advert 22f012e9-6ff6-4e75-91c4-7821b36d958f_128 (495281 bytes), referenced 2
2017-02-15 12:36:45 INFO [ADVERT] downloaded 4, purged 0, to be retried 0



Is it possible to disable the ad system entirely, either through RMO or DNAS config?

Last edited by e-j; 15th February 2017 at 19:46.
e-j is offline   Reply With Quote
Old 15th February 2017, 18:10   #2
jcnyct
Member
 
Join Date: Dec 2016
Location: New York, NY
Posts: 74
It looks like it's getting worse.. now I'm hearing an Advert played as an intro before the stream connects in.. I have no advert files playing but now it seems listeners are forced to hear the intro ad before connecting to stream

jcnyct is offline   Reply With Quote
Old 15th February 2017, 18:13   #3
e-j
Junior Member
 
Join Date: May 2011
Posts: 11
Yeah jcnyct, same thing I noticed - an intro ad when I connected to my stream this morning. Glad I'm not the only one. Pretty f'd up when I'm proclaiming to be commercial-free & listener supported. Gonna be time to go 100% Icecast if this doesn't get a resolution.
e-j is offline   Reply With Quote
Old 15th February 2017, 18:18   #4
TheOfficeMix
Junior Member
 
Join Date: Feb 2017
Posts: 5
Same issue here. I created a new Authhash NOT using the SHOUTcast RMO and no more roll out ads.
TheOfficeMix is offline   Reply With Quote
Old 15th February 2017, 18:24   #5
jcnyct
Member
 
Join Date: Dec 2016
Location: New York, NY
Posts: 74
how do you create an Authhash without going thru RMO?
jcnyct is offline   Reply With Quote
Old 15th February 2017, 18:25   #6
e-j
Junior Member
 
Join Date: May 2011
Posts: 11
Quote:
Originally Posted by jcnyct View Post
how do you create an authhash without going thru rmo?
+1
e-j is offline   Reply With Quote
Old 15th February 2017, 18:49   #7
TheOfficeMix
Junior Member
 
Join Date: Feb 2017
Posts: 5
I used a pre 2.5 version of the DNAS that I installed on my Windows desktop. This is also an issue with connections from Tunein as there is a 30 second delay in the connection to allow for the Tunein roll out to play before SHOUTcast inserts its roll out. When listeners connect at a time where Tunein is not playing a roll out, the listener gets 30 seconds of dead air.. some disconnect thinking that the station is down.
TheOfficeMix is offline   Reply With Quote
Old 15th February 2017, 18:55   #8
jcnyct
Member
 
Join Date: Dec 2016
Location: New York, NY
Posts: 74
WOW - shoutcast just screwed us big time.

I don't use the Shoutcast hosted version.. I use 3rd party provider.

This is going to be a BIG problem with stations listed on TuneIn Radio.. TuneIn also has an AD playing before you connect to stream.. now with Shoutcast doing the same.. it won't work

jcnyct is offline   Reply With Quote
Old 15th February 2017, 18:57   #9
TheOfficeMix
Junior Member
 
Join Date: Feb 2017
Posts: 5
I'm also using a 3rd party host which has 2.5 installed thus the need to create the hash elsewhere. I agree this could become a major issue.
TheOfficeMix is offline   Reply With Quote
Old 15th February 2017, 19:12   #10
jcnyct
Member
 
Join Date: Dec 2016
Location: New York, NY
Posts: 74
I'm screwed with SHOUTcast Server v2.5.1.723 thru a shoutcast provider
jcnyct is offline   Reply With Quote
Old 15th February 2017, 19:24   #11
TheOfficeMix
Junior Member
 
Join Date: Feb 2017
Posts: 5
Time to rethink Icecast.. The hosting company that I am using has SHOUTcast Server v2.5.1.724 installed. You can continue to use the service provider if you have the resource to create another authhash.. for now anyway.
TheOfficeMix is offline   Reply With Quote
Old 15th February 2017, 23:55   #12
salsawarriors
Junior Member
 
Join Date: Dec 2016
Posts: 7
Not Fair if You're Paying Hosting Fees, Pre-Roll ADs

Shoutcast should not be inserting pre-roll ADs to any radio stations especially radio stations paying hosting fees.

I guarantee you, if they don't correct this issue, many stations will be bailing out and looking for other hosting service.

They better fix this quickly before it goes viral and a major protest will begin.
salsawarriors is offline   Reply With Quote
Old 16th February 2017, 00:03   #13
TheOfficeMix
Junior Member
 
Join Date: Feb 2017
Posts: 5
This issue is not limited to those being hosted by SHOUTcast. Any service provider, where you created your authhash at the SHOUTcast RMO, will have the ads inserted if that host is using DNAS 2.5.x.
TheOfficeMix is offline   Reply With Quote
Old 16th February 2017, 00:37   #14
salsawarriors
Junior Member
 
Join Date: Dec 2016
Posts: 7
Remove AUTH HASH

Do radio stations have to remove their AUTO HASH in order to stop the annoying pre-roll ad?
salsawarriors is offline   Reply With Quote
Old 16th February 2017, 03:05   #15
jcnyct
Member
 
Join Date: Dec 2016
Location: New York, NY
Posts: 74
we tried removing authhash but it only worked on a station that just has one mount/stream per port - once authhash was removed, pre-roll/intro ads stopped playing

However, removing the authhash did not solve the issue on a station with multiple mount points/streams per port - once authhash was removed, pre-roll/intro ads continue to play along with long waiting times just to connect

looks like I'm done with shoutcast
jcnyct is offline   Reply With Quote
Old 16th February 2017, 07:16   #16
drivehell
Senior Member
 
drivehell's Avatar
 
Join Date: Jun 2002
Location: Denver, Colorado
Posts: 121
One of my relays doesn't seem to be affected with ads but I think that's because it's 192k and they don't have ads in that format..
drivehell is offline   Reply With Quote
Old 16th February 2017, 07:18   #17
DJ-Garybaldy
Major Dude
 
DJ-Garybaldy's Avatar
 
Join Date: Sep 2003
Location: Harpurhey, Manchester UK
Posts: 1,706
Surely if you just give the listeners the direct link to your shoutcast stream then they won't hear adverts?

its only people tuning in through the shoutcast site that hear the ads I think.

Proud USER of RadioDJ since 2010

Now running RadioDJ on a 32GB Computer
DJ-Garybaldy is offline   Reply With Quote
Old 16th February 2017, 07:19   #18
drivehell
Senior Member
 
drivehell's Avatar
 
Join Date: Jun 2002
Location: Denver, Colorado
Posts: 121
Quote:
Originally Posted by DJ-Garybaldy View Post
its only people tuning in through the shoutcast site that hear the ads I think.
Everyone hears the ads.. they are injected into your stream by the RMO service.
drivehell is offline   Reply With Quote
Old 16th February 2017, 07:22   #19
DJ-Garybaldy
Major Dude
 
DJ-Garybaldy's Avatar
 
Join Date: Sep 2003
Location: Harpurhey, Manchester UK
Posts: 1,706
I'd be switching back to v1.9.8 if I was still broadcasting... Radionomy suck they really do.

If that's the case I can see Icecast being really popular!

Proud USER of RadioDJ since 2010

Now running RadioDJ on a 32GB Computer
DJ-Garybaldy is offline   Reply With Quote
Old 16th February 2017, 09:28   #20
drivehell
Senior Member
 
drivehell's Avatar
 
Join Date: Jun 2002
Location: Denver, Colorado
Posts: 121
Confirmed quick fix. I switched to non-ad-supported bitrate. 192k MP3 and 64k AAC

BUT... I noticed a ton of oddities with my whole relay network yesterday.. I was unable to tune in and listen to ANY of my mount-points although the network was up and listeners were still connected. The log tail revealed people able to still connect and kick off a stream but certain people (confirmed in our chatroom) including me were getting dead-air on our web player and other places. HTTP/GET in Chrome Dev Tools showed the HTTP request was just hanging. If I switched to a forwarded port the stream would load. The concerning part about this is that it affected all relays in the cluster. I waited until off-peak hours to troubleshoot further. It seemed like a regional problem and only affecting specific endpoints which were non-standard ad-supported bitrates.. so I suspect the ad-network was causing the issue... however I can't confirm that for sure. Now that everything is working I've switched any of our 128k channels over to 192 and that has prevented the pre-roll ad from playing.
drivehell is offline   Reply With Quote
Old 16th February 2017, 11:51   #21
DJ Egg
Techorator
Winamp & Shoutcast Team
 
Join Date: Jun 2000
Posts: 35,857
We were testing the insertion of pre-rolls for one particular CDN (hosting provider) who'd requested it.
Unfortunately, in the process, pre-rolls for all registered DNAS stations was activated by mistake.

We've now disabled it.

Thanks everyone for letting us know. We apologize for the inconvenience.
Monetization for DNAS is indeed opt-in, not opt-out.
DJ Egg is offline   Reply With Quote
Old 16th February 2017, 14:57   #22
drivehell
Senior Member
 
drivehell's Avatar
 
Join Date: Jun 2002
Location: Denver, Colorado
Posts: 121
Quote:
Originally Posted by DJ Egg View Post
We were testing the insertion of pre-rolls for one particular CDN.

Thanks for clearing that up!
drivehell is offline   Reply With Quote
Old 16th February 2017, 15:44   #23
jcnyct
Member
 
Join Date: Dec 2016
Location: New York, NY
Posts: 74
Quote:
Originally Posted by DJ Egg View Post
We were testing the insertion of pre-rolls for one particular CDN (hosting provider) who'd requested it.
Unfortunately, in the process, pre-rolls for all registered DNAS stations was activated by mistake.

We've now disabled it.

Thanks everyone for letting us know. We apologize for the inconvenience.
Monetization for DNAS is indeed opt-in, not opt-out.

awesome.. thank you
jcnyct is offline   Reply With Quote
Old 16th February 2017, 18:49   #24
e-j
Junior Member
 
Join Date: May 2011
Posts: 11
Quote:
Originally Posted by DJ Egg View Post
We were testing the insertion of pre-rolls for one particular CDN (hosting provider) who'd requested it.
Unfortunately, in the process, pre-rolls for all registered DNAS stations was activated by mistake.

We've now disabled it.

Thanks everyone for letting us know. We apologize for the inconvenience.
Monetization for DNAS is indeed opt-in, not opt-out.
Thanks for the quick fix, cheers.
e-j is offline   Reply With Quote
Old 25th March 2017, 05:25   #25
sqgl
Senior Member
 
sqgl's Avatar
 
Join Date: Sep 2008
Location: Australia
Posts: 188
Quote:
Monetization for DNAS is indeed opt-in, not opt-out.
Really?

There is still a $ monetisation symbol on my admin page and hovering over it says
code:
"Active DNAS+ Stream Monetisation Enabled".

No ads are played though, or at least no pre-roll ads; I cannot say yet if some are inserted randomly in the stream because I have only just implemented authhash. I cannot see where on RMO I can disable it but as you say, I shouldn't have to opt out.

Remixing listener requests of ambient tracks live http://RePlayScape.com
sqgl is offline   Reply With Quote
Old 25th March 2017, 21:32   #26
DJ Egg
Techorator
Winamp & Shoutcast Team
 
Join Date: Jun 2000
Posts: 35,857
Quote:
Originally Posted by sqgl View Post
Really?

There is still a $ monetisation symbol on my admin page and hovering over it says
code:
"Active DNAS+ Stream Monetisation Enabled".

No ads are played though, or at least no pre-roll ads; I cannot say yet if some are inserted randomly in the stream because I have only just implemented authhash. I cannot see where on RMO I can disable it but as you say, I shouldn't have to opt out.

Yes, for DNAS, if you don't insert trigger files then no ads will ever be triggered or inserted.
Therefore revenue generation itself is opt-in.

People were reporting hearing pre-rolls here due to a serverside test (for one particular hosting provider) that went wrong, since fixed.

You can request (via email, support form, or here) for monetization support to be completely disabled, if you want... and then you won't see the $ signs. I'd obviously need to know the account/station details....
DJ Egg is offline   Reply With Quote
Old 30th March 2017, 14:10   #27
sqgl
Senior Member
 
sqgl's Avatar
 
Join Date: Sep 2008
Location: Australia
Posts: 188
Please disable monetisation entirely for my station called RePlayScape.

Remixing listener requests of ambient tracks live http://RePlayScape.com
sqgl is offline   Reply With Quote
Old 3rd April 2017, 12:57   #28
sqgl
Senior Member
 
sqgl's Avatar
 
Join Date: Sep 2008
Location: Australia
Posts: 188
Quote:
Originally Posted by DJ Egg View Post
You can request (via email, support form, or here) for monetization support to be completely disabled, if you want... and then you won't see the $ signs. I'd obviously need to know the account/station details....
I'm not sure if you granted my request. I still see the $ signs but now they are crossed out.

Remixing listener requests of ambient tracks live http://RePlayScape.com
sqgl is offline   Reply With Quote
Old 6th April 2017, 07:29   #29
couch-potato
Senior Member
 
couch-potato's Avatar
 
Join Date: Feb 2002
Location: mother earth
Posts: 100
I'm still seeing this in my log files. How can I disable this feature ?

code:
2017-04-06 09:04:59 INFO [ADVERT] Loaded advert 998764a5-edc9-4359-9f2c-5d330d5cc3b3_128 (482324 bytes), referenced 1
2017-04-06 09:04:59 INFO [ADVERT] Loaded advert b996b0e6-795a-49c0-9862-d80e1a1ea775_128 (326008 bytes), referenced 1
2017-04-06 09:04:59 INFO [ADVERT] Loaded advert 58a1d575-1bda-4044-a5dc-6a5ab386e47c_128 (320992 bytes), referenced 1
2017-04-06 09:04:59 INFO [ADVERT] Loaded advert 9c975349-8992-4588-b4b8-29cceb800da1_128 (481071 bytes), referenced 1
2017-04-06 09:04:59 INFO [ADVERT] Loaded advert 1288532d-8550-4bba-bb5d-4d8b7a10d0c9_128 (482324 bytes), referenced 1
2017-04-06 09:04:59 INFO [ADVERT] Loaded advert 2763b378-c3e1-4a93-b5b1-aaa4d6f8ee47_128 (481489 bytes), referenced 1
2017-04-06 09:04:59 INFO [ADVERT] Loaded advert 6c60c6ee-1e15-406a-a506-4edcc3b0966c_128 (480653 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert d398a273-2976-47fe-b4cc-fad5ee629890_128 (479399 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert c0a53270-218f-43f5-9135-545773cd1528_128 (473965 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert c967b79f-f632-4575-843b-3e0181888295_128 (482742 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert f7c6a3b0-380e-4bf0-80b2-793bf6c116a2_128 (481906 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert 4d6065a0-cb8c-49c9-ba17-5b763daaa9da_128 (481906 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert 380ed9da-9b8f-41d0-a3ba-1a5e6e9f7a9a_128 (480653 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert e8827867-dcff-40b5-aa81-f83ddea43539_128 (479817 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert 54421064-c29e-4f93-91a8-3e31fed6314d_128 (479399 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert e6fad828-bc57-462e-9e88-968d72817197_128 (481071 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert 246f3eaa-6100-48b4-be89-30be1c14ba8c_128 (474383 bytes), referenced 1
2017-04-06 09:05:00 INFO [ADVERT] Loaded advert f2f5fe29-0d4b-402f-bc5d-2bf0115b3b65_128 (479817 bytes), referenced 1


##.:: www.lounge-radio.com ::.##
couch-potato is offline   Reply With Quote
Reply
Go Back   Winamp & Shoutcast Forums > Shoutcast > Shoutcast Technical Support

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump