Old 10th March 2020, 08:42   #1
Titine
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Posts: 7
Exclamation No sound , or blanks between twice the same song

hello all, i hope i post in the right section. it's my first message on this forum, so i'll try to do my best

I have the SC4B plan and i heard that this morning (at least), my radio doesn't work properly : nothing, just blanks, or big silences between songs (20 sec, 1 mn or more) and not the right songs at the right time, and sometimes the same song is broadcasted twice.
i tried to reboot my radio, but nothing changed.
Can you please have a look ?

thanks a lot
Titine.

from Radio Titine
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Old 10th March 2020, 08:49   #2
LStratmann
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Location: Germany
Posts: 394
Welcome to the Forum!
Unfortunately there is no active SHOUTcast supporter present.

You can also maintain the Radionomy moderator Nosti, who can completely restart your station once.

Alternatively contact the SHOUTcast Support at:
E-Mail: support@SHOUTcast.com
Help Desk: https://help.shoutcast.com/hc/en-us
Submit a request: https://help.shoutcast.com/hc/en-us/requests/new

Best regards from Germany
Luca
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Old 10th March 2020, 08:57   #3
Titine
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Thanks a lot Luca for your quick answer !
Have a day

Titine.
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Old 10th March 2020, 09:18   #4
Nosti
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There are many reports about this issue.
Reboot doesn't work.
I reported it to the technical guys.
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Old 10th March 2020, 11:04   #5
Nosti
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I received confirmation from the team that it is working again.
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Old 10th March 2020, 11:45   #6
DJ Egg
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Fixed
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